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Helplines

Samsara - European HQ

Samsara European HQ is a company located in London, England. They specialize in providing helplines for the public sector and society.

Introduction to Samsara European HQ

Samsara European HQ is a technology company that provides real-time cloud-based solutions for the transportation industry. Established in 2015, the company's goal is to make the world a safer, more efficient place by connecting the physical world through sensor data and software analytics. What makes Samsara unique is its focus on providing a user-friendly experience for its customers, with easy-to-use hardware and software that is constantly updated to keep up with the latest technology trends.

Services & products

Samsara offers a range of services to its customers, including fleet management, safety and compliance, and asset tracking. Customers can buy hardware devices such as GPS trackers, dash cameras, and temperature sensors, as well as software solutions that provide real-time data and analytics. The company's helplines are available 24/7 to assist customers with any issues they may encounter.

Location

Samsara European HQ is located in the heart of London in the Aldgate East area. The area is known for its vibrant mix of businesses, including tech startups, finance companies, and creative agencies. Visitors to the area can expect to experience a lively atmosphere with plenty of restaurants, cafes, and bars to choose from. The closest public transportation options are Aldgate East station (0.3 miles), Liverpool Street station (0.6 miles), and Tower Gateway station (0.7 miles).

Benefits

Customers should choose Samsara because of its commitment to providing the best technology solutions for the transportation industry. The company's user-friendly hardware and software make it easy for customers to manage their fleets, improve safety, and increase efficiency. Samsara's 24/7 helplines provide customers with peace of mind knowing that help is always available.

Good to know

Customers should be aware that Samsara's products and services are primarily designed for the transportation industry, and may not be suitable for other industries. Additionally, the company is committed to protecting customer privacy and data security, and has implemented strict measures to ensure that customer data is kept safe at all times.

Reviews

Customers have praised Samsara for its easy-to-use technology, excellent customer service, and commitment to safety and compliance. Many customers have reported significant improvements in their fleet management and efficiency since using Samsara's products and services.

Amenities

  • amenity
    professional advice
  • amenity
    multilingual service
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    live chat support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for various issues such as mental health, domestic violence, addiction, and more.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7 for anyone who needs our support.

What is the average wait time for callers to speak with a representative?

Our goal is to answer calls as quickly as possible. The average wait time can vary depending on the volume of calls we receive, but we strive to keep it as short as possible.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling various types of issues. They undergo regular training to ensure that they are equipped to provide the best possible support to our callers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All our calls are confidential, and our representatives are trained to handle calls with the utmost discretion. We do not share any information about our callers with anyone outside our organization unless required by law.

Reviews

  • Lee Köppel

    22-05-2023
  • Adél Tállai

    Unprofessional staff, hiring managers are best to avoid. Lack of transparency, talents just find better place👍

    27-02-2023
  • Luke Barton

    Great company environment and culture

    27-01-2023
  • Leda Ten

    Unprofessional communication, disrespectful recruitment process. I think avoid if you can.

    27-01-2023
  • Owusu Peter

    Excellent environment

    27-11-2022
  • Erika Parkinson

    27-09-2022
  • Dimitri Desplace

    27-05-2022
  • Seren Demirci

    27-05-2022
  • Holley Marie Fisher

    This place doesn't accommodate for overweight people.

    27-05-2021
  • Joe Emery

    Great piece of kit, the sales and technical were extremely helpful. I would recommend Samsara to anyone looking for a flexible GPS tracking solution that can integrate with other systems.

    27-05-2021