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Helplines, Housing Associations

Samaritans Southampton and District Branch

Samaritans Southampton and District Branch is a non-profit organization that provides emotional support to people in distress. They offer helplines for those who need someone to talk to, as well as support for those who are struggling with housing issues. As a part of the public sector and society, Samaritans Southampton and District Branch is committed to making a positive impact on the community.

Introduction to Samaritans Southampton and District Branch

Samaritans Southampton and District Branch is a charity organization that provides emotional support to people in distress. Founded in 1953, the company has been providing a listening ear to those in need for over 60 years. What makes this company unique is its 24-hour helpline service, which is always available to anyone who needs someone to talk to.

Services & products

The main service offered by Samaritans Southampton and District Branch is their helpline service. Anyone can call the helpline at any time, day or night, to talk to a trained volunteer who will listen to their problems and offer emotional support. The company also provides support to local Housing Associations and other organizations in the Public Sector & Society.

Location

Samaritans Southampton and District Branch is located in the heart of Southampton, a bustling port city on the south coast of England. The area is home to a range of businesses, including shops, restaurants, and cafes. The nearest public transportation options are the Southampton Central train station, which is 0.5 miles away, the Southampton Coach Station, which is 0.6 miles away, and the City Centre bus stop, which is 0.2 miles away.

Benefits

Customers should choose Samaritans Southampton and District Branch because of their dedication to providing emotional support to those in need. The company's helpline service is available 24 hours a day, 365 days a year, making it a reliable source of support for anyone who needs it. The volunteers who staff the helpline are highly trained and dedicated to helping people in distress.

Good to know

Customers should be aware that Samaritans Southampton and District Branch is a charity organization that relies on donations to fund its services. Anyone who would like to support the company's work can make a donation on their website.

Reviews

Customers have praised Samaritans Southampton and District Branch for their compassionate and non-judgmental approach to helping people in distress. Many people have commented on how the company's helpline service has helped them through difficult times in their lives.

Amenities

  • amenity
    24-7 availability
  • amenity
    free service
  • amenity
    anonymous service
  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    accessible service
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    compassionate service
  • amenity
    non-judgmental service
  • amenity
    supportive service
  • amenity
    community support
  • amenity
    housing advice

FAQ

How long has the Housing Association been in operation?

We are not a Housing Association, we are Samaritans Southampton and District Branch, a helpline service provider.

What is the process for applying for housing with the Housing Association?

We are not a Housing Association, we are Samaritans Southampton and District Branch, a helpline service provider. We do not have information regarding the process for applying for housing.

What type of helpline services do you offer?

We offer emotional support to anyone who is struggling to cope. Our helpline services are confidential and non-judgmental. We also offer support via email, text messaging, and face-to-face meetings.

What is the average wait time for callers to speak with a representative?

We aim to answer calls as quickly as possible. However, the wait time may vary depending on the volume of calls we receive. We have a team of trained volunteers who work hard to ensure that callers are not kept waiting for too long.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All calls are kept confidential and we do not record any conversations. Our volunteers are trained to provide a safe and supportive space for callers to share their thoughts and feelings without fear of judgement or repercussions.

Reviews

  • Sarah Gray

    Not very helpful I called as I was struggling atm the bloke that answered didn't give me a warm welcome he wasn't very polite and concidering they are supposed to help he just told me to deal with it and grow up I was gobsmacked i will never call again and would never recommend anyone else to in fact I have found something better they are called SHOUT and ate a text service that does what this lot is supposed to

    29-06-2022
  • Rachel B (Rae)

    29-05-2021
  • Joseph Attridge

    29-05-2019
  • Stephen Molineaux

    29-05-2019
  • Diane Anderson

    29-05-2018
  • jo young

    29-05-2018
  • O Hut

    On hold... Then not very helpful

    29-05-2016