Housing Societies, Housing Associations

Salix Homes

Salix Homes is a housing association based in Salford, England. They provide affordable housing solutions to the public sector and society. Salix Homes is committed to creating safe and comfortable living spaces for their tenants. As a housing society, they strive to improve the quality of life for their residents and contribute to the betterment of the community.

Introduction to Salix Homes

Salix Homes is a housing association that manages over 8,000 homes in Salford, England. The company was established in 2015, but its roots date back to the 1860s when it was founded as Salford Corporation. Salix Homes is unique because it is a not-for-profit organization that reinvests its profits back into the community. Its purpose is to provide affordable housing to people in need and to improve their quality of life.

Services & products

Salix Homes offers a variety of services, including renting and maintaining homes, providing support to tenants, and investing in the community. Customers can rent a home from Salix Homes and receive support from their team of experts. The company also offers a range of community initiatives, such as employment and training opportunities, to help residents improve their lives.

Location

Salix Homes is located in Salford, a thriving city that is home to many businesses and attractions. The area is known for its strong community spirit and diverse population. The closest public transportation options to Salix Homes are Salford Crescent Train Station (0.8 miles), Salford Central Train Station (1.1 miles), and Manchester Victoria Train Station (1.5 miles).

Benefits

Customers should choose Salix Homes because it is a trusted and reliable housing association that is committed to improving the lives of its residents. The company offers affordable housing and a range of support services to help people overcome challenges and achieve their goals. Salix Homes also has a strong focus on community initiatives, which helps to create a sense of belonging and improve the quality of life for everyone in the area.

Good to know

Customers should be aware that Salix Homes is a not-for-profit organization, which means that all profits are reinvested back into the community. The company is committed to providing affordable housing and improving the lives of its residents, and it does not prioritize profits over people.

Reviews

Customers have praised Salix Homes for its high-quality services and commitment to the community. They appreciate the company's focus on affordable housing and support services, and they feel that Salix Homes is making a positive impact on their lives. Overall, customers are happy with their experience with Salix Homes and would recommend the company to others.

Amenities

affordable housing
community support
repairs service
tenant representation
financial assistance
maintenance service
education program
social activities
housing advice
security service
24-hour security
cctv surveillance
maintenance staff
parking

FAQ

What amenities are available in the housing society?

Our housing society offers a variety of amenities, such as communal gardens, parking areas, and playgrounds for children. We also offer security features like CCTV and secure entry systems for our residents' peace of mind.

Are there any rules or restrictions regarding the use of common areas?

Yes, we have rules in place to ensure that our common areas are kept clean, safe, and accessible to all residents. For example, we prohibit smoking in communal areas, and we ask residents to dispose of their rubbish responsibly. We also ask residents to be mindful of noise levels in shared spaces.

How are disputes among residents resolved within the society?

We have a dedicated team of staff who are trained to handle disputes in a fair and impartial manner. We encourage residents to raise any concerns they may have with us as soon as possible so that we can work towards a resolution that is satisfactory for all parties.

What is the process for applying for housing with the Housing Association?

To apply for housing with Salix Homes, you can visit our website and fill out an online application form. You will need to provide information about your current living situation, your income, and any other relevant details. Once we have received your application, we will assess your eligibility and contact you to discuss next steps.

What kind of support services does the Housing Association offer to tenants?

We offer a range of support services to our tenants, including advice on managing finances, accessing healthcare services, and finding employment. We also have a dedicated team of staff who can provide support for those who may be experiencing issues with mental health or substance abuse. Additionally, we offer regular community events and activities to help our residents feel connected and supported.

Reviews

amanda tattersall

20-05-2023
Anthony Smith

Good luck if you get a flat of them had my neighbour doing drilling and hammering for over two and a half years 1am in morning other night they will do absolutely nowt as much use as a chocolate tea pot moving out I got more peace in Meadowbrook

13-05-2023
June Dorothy

no answer all day and it's 13-47 pm.

06-05-2023
Andrew Yates

They avoid any issues at any opportunity. I don’t think they’ve ever managed to find a contractor that has met a deadline and that seems to be all they have responsibility for so an enormous fail on Salford council’s plastic labour nature.

27-04-2023
O'Cian Griffith

I moved in over a year ago and my hot water still isn’t working properly. I get 30 minutes worth of hot water a day!!! The boost button doesn’t work to allow for more. Raised this issue more times than I can count but I work full time ! I don’t have the time to constantly phone the customer service line / use the customer portal to get this fixed. It’s getting to the point where I’ll stop paying rent to make a point ! *** update, the hot water has finally been fixed and they sent someone out to teach me how to programme the hot water. I'm a happy chappy so I'll change this from one star to 2. There are still other issues that haven't been fixed but lets take it one step at a time haha ***

27-04-2023
Siobhan Haycock

Shocking customer service, whoever ‘Dan’ is from repairs team needs a course on customer service & communication, so dismissive with a bad attitude, No customer compassion atall, disgusting.

27-02-2023
Angela Clark

unable to deliver a reasonable service, not impressed, would not recommend.

27-02-2023
mike allcock

Unfortunately I'm not able to give it no stars Company from top to bottom is run by personal who haven't got a clue what to do. Customer service doesn't exist, they don't care about any of their tenants, promise to do things then deny what they have said. Properties are decrepid, repairs are done by inexperienced companies and never finished or signed off.

27-01-2023
Sharon Quinn

27-09-2022
lucy kenny

Just no!

27-09-2022