Home Helps, Aged Care

Sagecare

Sagecare is a company based in London, England that specializes in providing aged care, home helps, healthcare and medicine, and household services. They are committed to providing high-quality care and support to their clients, ensuring their safety and well-being. Sagecare strives to make a positive impact on the lives of those they serve, and they are dedicated to delivering compassionate and personalized care.

Introduction to Sagecare

Sagecare is a healthcare and household services company based in London, England. Founded in 2009, the company's purpose is to provide high-quality aged care and home help services to individuals and families in need. Sagecare is unique in its approach to care, as it prioritizes the individual needs of each client and strives to create a personalized care plan for each person.

Services & Products

Sagecare offers a range of services to its clients, including aged care, home help, and household services. Their aged care services include assistance with daily tasks, medication management, and companionship, while their home help services include cleaning, laundry, and meal preparation. In addition, Sagecare offers household services such as gardening and pet care.

Location

Sagecare is located in the London borough of Ealing, in the neighborhood of West Ealing. This area is known for its diverse community and vibrant local businesses. Customers can expect to find a variety of shops, restaurants, and cafes in the area, as well as easy access to public transportation. The closest public transportation options to Sagecare are the West Ealing train station (0.2 miles), the Ealing Broadway tube station (0.8 miles), and the Northfields tube station (1.1 miles).

Benefits

Customers should choose Sagecare over other companies in the same industry because of their commitment to personalized care and attention to detail. Sagecare takes the time to get to know each client and their specific needs, and works with them to create a care plan that is tailored to their unique situation. In addition, Sagecare's staff are highly trained and experienced in providing care, ensuring that clients receive the highest quality of service.

Good to Know

Customers should be aware that Sagecare is committed to providing high-quality care at an affordable price. They offer a range of payment options, including government funding and private payment, to ensure that their services are accessible to everyone.

Reviews

Customers have consistently praised Sagecare for their personalized care and attention to detail. Many have noted that the staff are friendly and professional, and that they go above and beyond to ensure that clients are comfortable and well-cared for. Overall, customers have had a very positive experience with Sagecare and would highly recommend their services.

Amenities

wheelchair access
geriatric care
home care
nursing care
medical assistance
dietary assistance
activity program
social support
background check
insurance
bonded
flexible schedule
cleaning supplies
reliable
punctual
friendly
experienced
trustworthy
organized
professionalism
responsive

FAQ

What types of aged care services does your company provide?

We provide a range of aged care services including personal care, companionship, medication management, meal preparation, and transportation to appointments or errands.

How do you ensure the safety and well-being of your clients?

We carefully screen and train our caregivers, perform background checks, and regularly monitor their performance. We also conduct regular check-ins with clients and their families to ensure their needs are being met and make any necessary adjustments to their care plan.

Do you conduct background checks on your employees?

Yes, we perform thorough background checks on all of our employees to ensure their suitability for working with vulnerable clients.

What is your cancellation policy for home help services?

We require at least 24 hours notice for cancellations or changes to scheduled services. If less than 24 hours notice is given, a cancellation fee may apply.

What is the cost of your aged care services and what is included in that cost?

The cost of our aged care services varies depending on the level of care required and the frequency of services. We provide a detailed breakdown of costs and services included in our initial consultation with clients and their families.

Reviews

Johnny China

Rubbish service, many a time carer's have not turned up at all other times times hours late. Worst service.

27-01-2023
Edward Hatton

Sage care should be not only investigated but remove the word CARE, because I have found them not to be so.

27-05-2022
Syed Kamran

SHAME ON YOU the head of Sage care and all management. Such a rubbish and 3rd class service, This is absolute corruption behind the face of so called care. The company license must be revoked and immigiate investigation must be started, There must be comprehensive investigation that how this company got license to operate infact to play with vaulnerable lives. The minister of relevant authorities must resign immigiatly for free & fair investigation.

27-05-2022
Pandora Henderson

FRAUD FRAUD FRAUD!!! Carers be warned In 2018, i was offered a job, attended training for 1 week, I made friends with some other applicants who can confirm this, upon completion of training we were asked to pay for ou rCRB in CASH not card or bank transfer in their office, which i did and received a hand written receipt that had no proof or evidence that it was from sage care. After I made this payment, I never heard anything from this company. I called severally and was told the recruiter in charge will get back to me. At some point, I was told, I will be working in Rosemary house and that the manager will contact me. No one did. My emails were ignored and phone calls were never returned. Turns out that no CRB was carried out, no training certificates were issued. After Covid, i've now emailed them again and now I am being told because it's been 3 years, they are unable to investigate considering i've not only forwarded emails that prove my request for the above but also that I was offered a job and attended the training and the latest email contact was in 2019 just before Covid struck. I am reporting this matter to the regulatory body because I can now understand why they were not accepting card or bank transfers. AVOID THIS COMPANY IF YOU DO NOT WANT TO BE SCAMMED OFF YOUR MONEY.

27-05-2022
Mick Moloney

This company should be investigated by the government they should never be aloud to care for vulnerable people… the management team are incapable and ignorant…. There is one man Francisco that is disrespectful and rude and has no business working with people that have lost mobility and are dealing with depression…. I am flying to London this week to make sure this man is investigated along with the rest of the team.. and I will not rest until something is done

27-05-2022
Rebecca Ashman

Awful carers & coordinators My mum in 6 months has not had a shower they fill in the attendance book saying they’ve been when they haven’t .. when you call the coordinators it sounds like a nightclub when they do actually answer & sound irritated that you’re calling I’m at the end of my tether my own health suffering .. Please think again before hiring these pple .. I’m so scared for those without family relying solely on these pple .. my mum left without meds without water all day in 30 degrees weather .. BEWARE PLEASE !!!

27-05-2022
TIBS

terrible place, the office staff overwork you and don't care about their employees. They had me doing 12-15 hour shifts a day without break and when i brought them up on it i'd argue with them for hours.... so disappointing. the care that the careworkers provide is good, i loved working with them, they work so hard but the office staff are trash! very disrespecful and dont care about the welfare of the actual hard working care workers.

27-05-2021
Charmaine Oneil

27-05-2020
rhi murphy

Disgusting company. Carers are rude and dont care. Talk loud on the phone, make mess and dont clean it. Feed out of date food to people. I could go on... every other week it seems like im calling because something is wrong but yet nothing seems to be done about it.

27-05-2020
J Monza

I've been working over a year with Sage and I'm happy to have joined. Team is helpful and respectful which is nice

27-05-2020