Safe Hands Mobility Centres Ltd
Safe Hands Mobility Centres Ltd is a leading supplier of mobility equipment and medical devices in the United Kingdom. With a commitment to providing high-quality products and exceptional customer service, Safe Hands Mobility Centres Ltd has become a trusted name in the industry. Whether you are in need of mobility aids, medical equipment, or other devices to help you maintain your independence, Safe Hands Mobility Centres Ltd has the expertise and resources to meet your needs. Contact them today to learn more about their products and services.
Introduction to Safe Hands Mobility Centres Ltd
Safe Hands Mobility Centres Ltd is a UK-based company that has been in operation for several years. The company's primary purpose is to provide mobility equipment to those who require it. Safe Hands Mobility Centres Ltd is unique because it offers a wide variety of mobility equipment and products that cater to different needs.Services & products
Safe Hands Mobility Centres Ltd offers various services and products. Customers can purchase mobility equipment such as wheelchairs, mobility scooters, and walking aids. The company also provides services such as repairs, maintenance, and installation of mobility equipment.Location
Safe Hands Mobility Centres Ltd is located at Compass House, 347-349 Cheriton Rd, Folkestone CT19 4BP, United Kingdom. Folkestone is a beautiful coastal town in Kent, known for its stunning views and beaches. The area has a mix of businesses, including restaurants, cafes, and shops. The company is easily accessible by public transportation, with the closest options being the Folkestone Central railway station, the Folkestone West railway station, and the Cheriton bus stop.Benefits
Customers should choose Safe Hands Mobility Centres Ltd because of its reputation for providing high-quality mobility equipment and excellent customer service. The company has a team of experienced professionals who are knowledgeable in the industry and are always willing to help customers find the right product for their needs.Good to know
Customers should be aware that Safe Hands Mobility Centres Ltd only provides mobility equipment and related services. The company does not offer any medical advice or treatment.Reviews
Customers have praised Safe Hands Mobility Centres Ltd for its excellent customer service, knowledgeable staff, and high-quality products. Many have mentioned that the company has helped them regain their independence and improve their quality of life.Amenities
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wheelchair access -
home delivery
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online payment
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mobility training
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loaner equipment
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insurance acceptance
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maintenance plan
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loan program
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rental program
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free consultation
FAQ
What types of mobility equipment do you offer?
We offer a wide range of mobility equipment including mobility scooters, powerchairs, manual wheelchairs, walking aids, and homecare beds.Do you offer any financing options for purchasing mobility equipment?
Yes, we offer financing options to help customers purchase the mobility equipment they need. Our financing options include leasing, hire purchase, and personal loans.Are your products covered by insurance?
Yes, our products are covered by insurance. We work with a number of insurance providers to offer our customers comprehensive insurance coverage for their mobility equipment.Can you provide training and support for using the equipment?
Yes, we provide training and support for using the equipment we sell. Our team of experts can provide training on how to use the equipment safely and effectively, and we offer ongoing support to ensure our customers are fully satisfied with their purchase.Do you offer repair and maintenance services for the equipment?
Yes, we offer repair and maintenance services for the equipment we sell. Our team of experienced technicians can diagnose and repair any issues with the equipment, and we offer maintenance services to keep the equipment in top condition.Reviews
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Martyn Verity
The team were amazing - Francesca made the whole process / experience so simple. Thank you for your help.
27-04-2023
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Nick Cox
Just purchased a replacement scooter for my wife as previous one had seen better days. The assistance given by all staff is fantastic. If you need anything for the less mobile among you then this is the place to go! I should add that I have been there several times for different reasons and you can't beat the service you get!
27-04-2023
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melanie kehaya
Bought a wheelchair for mum just over a year back. Bought the same chair as was lightweight, foldable and held up to 18 stone. The first chair the main support snapped in half after mum got up which could’ve been fatal as could’ve easily impaled her . We thought it was wear and tear. We took it into the shop who said it was ‘unfixable’ so as said bought a replacement (DevilBliss). Within the first month major bolts were coming loose so they sent an en engineer. About a month later the foot plate just fell off in the street so they repaired it. Engineer also found the bolts were loose yet again. Next the brake fell off which he fixed and tightened up the bolts again. Think we had about 3-4 engineer call outs. Although the chair was still well in a year guarantee they said they weren’t sending out an engineer again and we’d have to pay. Never mind I fixed the continuing falling off brake myself and tightened up any bolts that were coming loose. When it was just over it’s year guarantee the main support again snapped in half. My brother got hold of them as obviously a manufacturing fault and dangerous. It wasn’t heavy usage, just used to walk to the end of the village and back most days which isn’t far. Safehands told my brother this part was fixable and can either get an engineer out for £80 or buy the part for £25 and fix himself. They reckoned the main support under the chair wasn’t part of the frame so holding no responsibility which is ridiculous! Why did they tell us it wasn’t fixable when we bought in the first one then having to buy a whole new chair is the question! Went to Care Co in Canterbury to get a different chair as obviously this one or the company can be trusted. I told them all the troubles I had with Safehands and they were truly disgusted. The ‘folding’ bit under the chair is part of the frame and they were shocked Safehands didn’t write out an exempt form for the VAT which is about 25% or more. I will never buy from Safehands again or recommend them as they’re obviously not honest or fair. I’ll be going elsewhere!
27-04-2023
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Karen Phipps
Fantastic customer service, I was very nervous and unsure of what mobility scooter I needed. Vicky explained and showed us a range of different options, I felt like I wasn't rushed or pushed into buying a particular brand or product. She took her time to explain everything and showed us in depth how to use and dismantle the scooter. Nothing seemed problem and I left feeling confident with my new purchase. All members of staff were friendly and helpful, would definitely recommend.
27-03-2023
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Mark Jeffery
did explain they was only one month of warranty on a £600 scooter and even the insurance they provided free for a month would cover any thing apart from me running over someone .as insurance covered flat tyres it had solid .please note we did call back after and asked as wernt informed when purchased to be told by the lady in the shop there wasn't any warranty this is why the review was posted
27-02-2023
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Jimjan Martin
27-01-2023
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Frank Rolls
I called in to the shop in Cheriton to purchase a pressure cushion . Rather sell me one that was not suitable the Manager Amanda referred me to the NHS and via my Surgery it will be delivered within 2 days. Excellent and considerate customer Service
27-11-2022
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Steven Masters
27-07-2022
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Duncan Freeman
Unfortunately my disabled neighbour brought a second hand chair from this place. The hand set went wrong, So they were going to see if a another handset was available. Unfortunately it was obsolete. So instead of informing my neighbour they left them to ring up several weeks later. To find out this news. They have promised her that they would come and take it away. As you can guess. They're still waiting. Very poor customer service
27-05-2022
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Samantha Riccoboni
Such lovely staff and no hard sell, they genuinely want to help your relatives. Safe hands is like a candy shop if you have a relative who has had an operation leaving their mobility limited. They can quite literally supply you with everything that you need to have to make your loved ones lives easier. Amanda in particular has been so helpful. Thank you
27-05-2021
