Saddleback Ltd
Saddleback Ltd is a company based in Bristol, England, specializing in bicycle wholesales. They are dedicated to providing high-quality products and services to their customers in the sports and hobbies industry. Saddleback Ltd operates from Unit 12 Apollo Park, Armstrong way, Yate, Bristol BS37 5AH, United Kingdom.
Introduction to Saddleback Ltd
Saddleback Ltd is a bicycle wholesale company based in Bristol, England. Established in 2004, the company was founded by two passionate cyclists who wanted to share their love for high-quality, performance-driven cycling products with others. What makes this company unique is their focus on sourcing and distributing some of the world's most innovative and cutting-edge cycling products.Services & Products
Saddleback Ltd offers a wide range of services and products for cyclists of all levels. They specialize in distributing premium bicycle brands such as Castelli, Chris King, ENVE, and many more. Customers can buy everything from high-end bikes to cycling apparel and accessories. They also offer support and training to their customers to ensure they get the most out of their products.Location
Saddleback Ltd is located in Yate, Bristol, which is a bustling industrial area with a mix of businesses ranging from retail to manufacturing. The area is easily accessible via public transportation, with the nearest bus stop (Armstrong Way) just a 2-minute walk away. Other public transportation options include Yate train station (1.5 miles away), and Chipping Sodbury bus station (2.5 miles away).Benefits
Customers should choose Saddleback Ltd because of their commitment to providing high-quality, performance-driven cycling products. They offer a wide selection of premium brands and provide excellent support to their customers. Additionally, their focus on innovation and cutting-edge technology ensures that they are always ahead of the competition.Good to Know
Customers should be aware that Saddleback Ltd is a wholesale company and therefore does not sell directly to consumers. They work exclusively with authorized dealers and retailers.Reviews
Customers rave about Saddleback Ltd's products and services. They appreciate the company's dedication to quality and their knowledgeable and helpful staff. Some customers have noted that the prices can be higher than other retailers, but they believe that the quality of the products justifies the cost.Amenities
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helmet -
lock
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bicycle pump
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bicycle rack
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bicycle repair kit
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bicycle bag
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bicycle light
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bicycle bell
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bicycle tool kit
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bicycle tire
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bicycle chain
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bicycle pedal
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bicycle saddle
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bicycle handlebar
FAQ
What is your minimum order quantity for bicycles?
Our minimum order quantity for bicycles is 20 units.Do you offer customization options for bicycles?
Yes, we offer customization options for bicycles. Customers can choose from a variety of colors and styles to suit their needs.What is your return policy for defective or damaged bicycles?
We have a 30-day return policy for defective or damaged bicycles. Customers can contact us for a return authorization and we will provide a replacement or refund.Can you provide references from previous customers who have purchased bicycles from you?
Yes, we can provide references from previous customers who have purchased bicycles from us. Please contact us for more information.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering depends on the quantity and customization options. Generally, it takes 2-4 weeks for delivery. We will provide a more accurate estimate at the time of ordering.Reviews
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Martin Cameron
Great service from Robbie when I wanted to return my jacket and order size up and sale had finished. Fast and efficient service. Highly recommended.
29-04-2023
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Richard Howes
I bought a Stages SB20 from Saddleback in December as they had the best price for the bike online. They promised it pre Christmas and it duly arrived on the 23rd and the bike has been excellent. I needed to contact their customer service today, which I did through their online chat facility. They handled my query very efficiently and I've been impressed with their overall service.
29-03-2023
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Simon Jodrell
Friendly and helpful on the phone with a quicker than quoted turnaround on a Stages factory install. Great service.
29-01-2023
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chris clutterham
I stumbled across “Saddleback” as I was so desperately wanted to get my hands in a pair of the Troy Lee Designs FlowGreen Air Glove’s Tracked straight to my door the very next day, well packed, Boy! Their toastie,, no more frosty fingers And @saddleback deal with some quality brands Will be back again very soon with a filling a bigger basket 🚵
29-01-2023
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Tony Mrzyczek
Just received all TLD red bull rampage gear possible at half price! Amazing price! Great service with fantastic customer care. 5 star all day long
29-11-2022
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Clinton Hiscox
Fantastic customer care .. damaged my Sidi shoes in a serious cycling accident and their generosity was rewardable with 5 stars .. and greatly appreciated… a BIG THANK YOU Saddleback
29-10-2022
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Ian Palmer
Amazing service. Chris @ Saddleback provided me with excellent support, advice and service for an old Sidi cycling shoe query that I had. Despite the shoes being 20 years old (thousands of miles in all weather conditions) I have been provided a solution to a recent fault/problem that will see my shoes live on even longer. This was my first ever interaction with Saddleback and I will now go out of my way to use them for future queries and purchases. Thank you Chris @ Saddleback, you support and service are very much appreciated 8-)
29-06-2022
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Mark Remes
Had a replacement (under warranty) Chris King front hub on my Enve wheel. Quick turnaround. Liaised with Ollie and Robbie. Outstanding service from Saddleback.
29-05-2022
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Brian Wellings
Absolute disgrace my club ordered perfetto jackets in September 2021for winters they have still not been delivered excuse after excuse disgraceful
29-05-2022
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Paul Stubbs
Replacement(warranty)power meter within a week 1st class service Highly recommended
29-05-2022
