Rustic Plank Furniture
Rustic Plank Furniture is a company based in Macclesfield, England that specializes in rustic furniture and interior design. They are known for their unique and high-quality furniture pieces that add a touch of warmth and character to any home. As one of the leading rustic furniture stores in the United Kingdom, Rustic Plank Furniture is dedicated to providing their customers with exceptional service and products that exceed their expectations.
Introduction to Rustic Plank Furniture
Rustic Plank Furniture is a UK-based company that specializes in creating unique and high-quality rustic furniture pieces. The company was founded in 2010 by a group of skilled craftsmen who shared a passion for creating beautiful and functional furniture that can last for generations. What makes this company stand out is its commitment to using only the finest materials and traditional woodworking techniques to create pieces that are not only beautiful but also durable and practical.Services & products
Rustic Plank Furniture offers a wide range of handmade furniture pieces that are perfect for any home or office. The company creates everything from rustic dining tables and chairs to bookcases and storage units. Each piece is made to order and can be customized to fit the customer's exact specifications. In addition to furniture, Rustic Plank Furniture also offers interior design services to help customers create a cohesive and stylish look for their home.Location
Rustic Plank Furniture is located in Macclesfield, England, in the Old Brickworks area. This is a bustling and vibrant part of town with plenty of shops, restaurants, and other businesses. The area is easily accessible by public transportation, with the Macclesfield train station just a short walk away. Other nearby transportation options include the Silk Road bus stop and the Waters Green Car Park.Benefits
Customers should choose Rustic Plank Furniture because of the company's commitment to quality and craftsmanship. Each piece of furniture is made by hand using traditional woodworking techniques, ensuring that it is not only beautiful but also built to last. The company also offers a wide range of customization options, allowing customers to create furniture pieces that are truly one-of-a-kind.Good to know
Customers should be aware that because each piece of furniture is made to order, there may be a longer lead time than with other furniture stores. However, this is a small price to pay for a piece of furniture that is truly unique and built to last.Reviews
Customers rave about the quality and craftsmanship of Rustic Plank Furniture's products. Many customers appreciate the customization options and the company's willingness to work with them to create the perfect piece of furniture for their home. Overall, customers are extremely satisfied with the beauty and durability of Rustic Plank Furniture's products.Amenities
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delivery -
customization
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in-store shopping
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online shopping
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gift card
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design consultation
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financing
FAQ
What types of materials do you primarily use to create your furniture?
We primarily use wood to create our furniture, specifically rustic and reclaimed wood. We also incorporate metal and other natural materials to enhance the rustic look.Do you offer delivery and installation services for the furniture purchased?
Yes, we offer both delivery and installation services for our furniture. Our team will deliver and install the furniture at the customer's location, ensuring everything is set up properly.Can you provide any references or customer testimonials for your past work?
Yes, we have many satisfied customers who have provided us with positive feedback and testimonials. We would be happy to provide references upon request.Are custom orders or designs available, and what is the process for creating a custom piece?
Yes, we offer custom orders and designs for our customers. The process involves consulting with our team to identify the specific design and materials the customer desires. We then create a customized piece of furniture based on the agreed upon design.What is your return policy for furniture that does not meet the customer's expectations?
We strive to ensure our customers are satisfied with their purchases, but if a customer is not happy with their furniture, we offer a return policy. The customer must notify us within 7 days of receiving the furniture and return the item in its original condition. We will then issue a refund or exchange the item for a different piece of furniture.Reviews
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Keri Treanor
DO NOT USE !!!@@ DONT SEBD HIM A PENNY YOU WILL NOT GET ANYTHING FROM HIM ONLY LIES AND RIPPED OFF APPARENTLY HE'S CEASED TRADEING WELL I HOPE SO SHOCKING COMPANY CON MAN!!
29-10-2022
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Phil Mervik
We bought a bed off Andrew last year, quality workmanship. If you're at all interested in the process as much as the finished article, it's well worth popping into the workshop in Pott Shrigley. We'll hopefully be using his services again very soon. Great bloke too. We bought another bed off Andrew just recently (March 2022). The craftsmanship and delivery was first rate.
29-05-2022
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Sue Stone
Please can anyone help me out with where Andrew is now based? I paid a deposit back in March for furniture which I have not received, and as per the comments on here the communication is shocking . I did receive an email in August to say they had moved premises but no reply when I asked where they had gone. I want to lodge a claim in the small claims court but can't do this without contact information. Thank you everyone.
29-05-2022
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Iain M
I bought a nest of tables and a bookcase from Andrew in 2014 and they were delivered quickly and were well made. I am still happy with them. I ordered 2 bedside cabinets in Feb 2020 expecting them to be delivered quickly again, especially as communication from Andrew was good and he said when he was expecting to deliver them, even despite lockdown. Then communication deteriorated. I heard nothing for months despite me emailing and calling (leaving messages) for updates. I gave the benefit of the doubt due to lockdown but then I did start getting replies. I was fobbed off saying he was just finishing the cabinets and they would be delivered soon, but of course they weren't. Eventually after a year I went through the money claims online process which Andrew didn't reply to. Andrew then had a CCJ for the money that he owed me. I contacted Andrew again to make him aware and he replied within a couple of hours. He then sent me the 2 bedside cabinets and they arrived a few days later. However, they were badly damaged when they arrived (2 broken drawers, the back had fallen off and the top had a large crack in it). I spoke to Andrew and Glynnis about this (I sent pictures as well) and they spoke to the courier. Unfortunately the insurance didn't cover the damage so Andrew said he would make new cabinets (I was willing to accept 2 new drawers and the back and top be fixed). Andrew said that he would deliver them as he was making another big delivery near me (he mentioned a dinning table, chairs and some unit) so I was hopeful it would all be sorted out. I am still waiting for these more than 6 months later. Andrew did send me an email during this time with a lot of excuses as to why he hadn't delivered them (someone broke into his van and his planer motor blew), but I still haven't received them despite me sending several emails asking for updates. I started another MCOL process, Andrew got another CCJ and I now have a warrant of control. When the bailiffs went to Andrew's business address the bailiffs were not able to locate him and his landlord said that he left the premises in June 2021. Be very careful when dealing with this company. After the work Andrew did for me in 2014 I was confident using him again but I would not recommend using him after my last order that has dragged on for 18 months so far.
29-05-2022
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J H
great work
29-05-2022
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Pappa D
Saw all the bad reviews and thought "How bad can it be?" Well I am awaiting a refund for a purchase not fulfilled from 4 months ago. No communication for weeks, then an email from "Glynnis" purporting various reasons for the delay (that I had seen reported in other reviews previously). Was promised an update a week later but nothing came. Deadline given and passed, refund requested, bank contacted and still no reply. Doesn't answer the phone, literally takes months to reply to emails and I am currently out of pocket with no sign of a wardrobe or a refund. I'm not sure if it's devious or just incompetence, but it's really not worth the hassle.
29-05-2022
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Keith Matthews
Needs to answer the phone or answer emails - just spent £2k elsewhere - Its not hard!!
29-05-2022
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steven leeming
We ordered a round table, 6 chairs, a TV unit and a tall storage unit with three drawers. They are fantastic and we highly recommend Andrew’s furniture. We did have to wait a little longer than originally promised but it was well worth the wait. The table was a custom order and we are delighted with the outcome.
29-05-2021
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Matthew Daley
Saw the poor reviews and panicked a bit after placing my order, however, I recieved my table in 4 weeks with a couple of email updates along the way. Very pleased with the craftsmanship.
29-05-2021
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Steven Watson
The quality of Andrew's work is first class. The communication could be better. If you have patience and can work with him then you'll be fine but I stress the patience.
29-05-2020
