Russell House Surgery
Russell House Surgery is a healthcare and medicine company located in Wolverhampton, England. They specialize in internists and provide top-notch medical care to their patients.
Introduction to Russell House Surgery
Russell House Surgery is a healthcare company located in Wolverhampton, England. The company was established several years ago with the aim of providing top-notch medical services to the community. The company prides itself on its team of highly qualified internists who are dedicated to ensuring that patients receive the best treatment possible. What makes Russell House Surgery unique is their personalized approach to patient care. They take the time to understand each patient's needs and tailor their services accordingly.Services & Products
Russell House Surgery offers a range of medical services including general check-ups, preventative care, and treatment of illnesses. They also offer specialist services for patients with chronic health conditions. Patients can expect to receive top-notch medical care from their team of highly skilled and experienced internists.Location
Russell House Surgery is located in Codsall Community Hub, Wolverhampton Rd, Codsall, Wolverhampton WV8 1PE, United Kingdom. The area is known for its bustling community and the variety of businesses that cater to their needs. Patients visiting Russell House Surgery can expect to experience a warm and friendly environment. The closest public transportation options are Codsall Railway Station (0.5 miles), Bilbrook Railway Station (1.3 miles), and Wolverhampton Railway Station (5.5 miles).Benefits
Patients should choose Russell House Surgery because of their commitment to providing personalized and top-notch medical care. The company's team of highly skilled internists are dedicated to ensuring that patients receive the best possible treatment. They take the time to understand each patient's needs and provide tailored solutions.Good to know
Patients should be aware that Russell House Surgery operates on an appointment-only basis. They should also note that the company has strict COVID-19 protocols in place to ensure the safety of both patients and staff.Reviews
Patients have consistently praised Russell House Surgery for their excellent medical care and personalized approach to patient care. Many patients have noted that the company's internists are highly skilled and dedicated to their work. Overall, patients have had nothing but positive experiences with Russell House Surgery.Amenities
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appointment scheduling -
online booking
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telemedicine
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wheelchair accessibility
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parking
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accepts insurance
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on-site lab
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same-day appointments
FAQ
What specific medical conditions do your internists specialize in treating?
Our internists specialize in treating a wide range of medical conditions, including but not limited to diabetes, hypertension, heart disease, and gastrointestinal disorders. We provide comprehensive care for adult patients with acute or chronic illnesses.What type of diagnostic and treatment services do your internists offer?
Our internists offer a variety of diagnostic and treatment services, including physical exams, laboratory testing, imaging studies, medication management, and referrals to specialists if needed. We work closely with our patients to develop individualized treatment plans based on their specific needs and medical history.How personalized is your approach to patient care and treatment planning?
At Russell House Surgery, we believe that personalized care is essential to achieving the best outcomes for our patients. We take the time to listen to our patients' concerns, answer their questions, and involve them in the decision-making process. Our approach to treatment planning is tailored to each patient's unique circumstances, preferences, and goals.What types of insurance do you accept for internist appointments and treatments?
We accept a wide range of insurance plans, including private insurance, Medicare, and Medicaid. We encourage our patients to contact us or their insurance provider to verify coverage and eligibility before scheduling an appointment.How do you ensure open communication and collaboration with a patient's primary care physician?
We believe that open communication and collaboration with a patient's primary care physician are critical to providing the best possible care. We maintain regular communication with primary care physicians and share relevant medical information with their consent. We also work closely with primary care physicians to coordinate care and ensure that our patients receive the most appropriate and effective treatments.Reviews
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Tina Anderson
Got cut off 3 times in que’s for hours still can’t get in for my poorly daughter not happy and it happens often.
27-03-2023
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Richard Harris
Probably the most useless surgery in the local area. First come first served for appointments and even if you call at 8am you'll likely be cut off due to the sheer amount of calls that go through all at once. Extremely poor
27-03-2023
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Christina H
Can't get an appointment at all, even if I advise I'm prepared to wait as long as it takes. Told to call 111 for an appointment. 111 wouldn't speak to me as the patient was at school. How do you get a none emergency appointment???
27-02-2023
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Shaun Fisher
27-01-2023
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Colin Morgan
If I could give no stars I would. They don't even put you in a queue at 8am, they put the phone down. Embarrassing. One would have though the service would have improved moving to the new hub, clearly not
27-11-2022
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Phil Cain
Trying to get an appointment is an embarrassment to the nhs. 60 seconds of automated rubbish, then to be told 'thank you for calling Russell house surgery, sorry we can't take your call right now'. 14 years at this surgery and can't see my doctor. RInging bang on 8am all the way up to 8.45, then I'm number 15 in the queue. Disgraceful service
27-10-2022
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Brian Foster
Masks are required to enter, as with all surgeries, and to see the doctor, plus there is 10 consulting rooms.
27-08-2022
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Brian Foster
Masks are mandatory, check in just inside the door.
27-07-2022
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KB
Been a patient here for over 20 years. It takes the patience of a saint to listen to their automated answer machine and then it takes for ever for your call to be answered (if you haven't lost the will to live by then) . They never have appointments available, this surgery is no longer fit for purpose. Thankfully I've moved surgeries and it's much better.
27-07-2022
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Les Hankin
This morning I rang at 08:00 to get the answer phone message. Redialed and connected to be told I was number 15 in the queue! Hung on for 15 minutes and I was number 1, the line went silent and cut out! Rang back and was 15th again. Eventually got through and surprise surprise there were no appointments. I asked how someone who worked Monday to Friday and couldn’t play the appointment lottery every day could get an appointment and was told to try a walk in centre. Well I’ve already tried that and got referred back to my GP. Asked to speak with the practise manager and got cut off 🤬. I understand the problem is not just happening at this practice but the way they allocate appointments does not work for anyone who has to work Monday to Friday. Think it’s time to move on
27-06-2022
