Helplines

Runaway Helpline

Runaway Helpline is a helpline service provider located in London, England. They specialize in providing support and assistance to individuals who have run away from home. Their services are aimed at the public sector and society as a whole.

Introduction to Runaway Helpline

Runaway Helpline is a non-profit organization based in London, England. The company was founded with the purpose of helping young people who have run away from home or are considering doing so. Runaway Helpline provides a safe space for these individuals to talk to someone who can offer guidance and support. What makes this company unique is its focus on providing a helpline for young people. Runaway Helpline understands the challenges that young people face when they run away from home and is dedicated to helping them navigate through these difficult times.

Services & products

Runaway Helpline offers a free, confidential helpline service that is available 24 hours a day, 7 days a week. The helpline is staffed by trained volunteers who can offer emotional support, practical advice, and information on services that may be available to young people. The company also provides online resources, such as information on legal rights, housing, and welfare benefits, to help young people make informed decisions.

Location

Runaway Helpline is located on Upper Richmond Road West in London. The area is a bustling commercial district that is home to a variety of businesses, including shops, restaurants, and cafes. The closest public transportation options are Mortlake Station, which is 0.6 miles away, Barnes Bridge Station, which is 0.8 miles away, and North Sheen Station, which is 1 mile away. The area is well-served by buses and taxis, making it easy to get to and from the helpline.

Benefits

Customers should choose Runaway Helpline because it is a non-profit organization that is dedicated to helping young people who are in crisis. The helpline is staffed by trained volunteers who are passionate about helping young people and providing a safe space for them to talk about their problems. Runaway Helpline also offers a range of resources and information to help young people make informed decisions about their future.

Good to know

Customers should be aware that Runaway Helpline is a confidential service and that their information will not be shared with anyone without their consent. The helpline is also free to use, so customers do not need to worry about any charges or fees.

Reviews

Customers have praised Runaway Helpline for its compassionate and professional service. They have described the helpline as a lifeline for young people who are in crisis and have found the volunteers to be supportive and understanding. Customers have also appreciated the range of resources and information that Runaway Helpline provides to help young people make informed decisions.

Amenities

24-7 availability
free service
anonymous service
professional advice
online support
phone support
text support
email support
live chat support
trained staff
accessible service
reliable service
confidential service
compassionate service
non-judgmental service
supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services for runaway and homeless youth. Our services include counseling, support, and resources to help young people in crisis.

Are your helpline services available 24/7?

Yes, our helpline services are available 24/7. We understand that crises can happen at any time and we want to be there to help.

What is the average wait time for callers to speak with a representative?

Our goal is to answer all calls as quickly as possible. On average, callers can expect to speak with a representative within a few minutes of calling.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, all of our helpline representatives are trained and experienced in handling various types of issues that young people may face. They receive ongoing training to ensure they are equipped to provide the best support possible.

How do you ensure caller confidentiality and privacy?

Confidentiality and privacy are very important to us. We have strict policies in place to protect caller confidentiality and privacy. All information shared with us is kept confidential, unless there is a risk of harm to the caller or others. We follow all relevant laws and regulations related to confidentiality and privacy.