Oriental Rug Stores

Rugs Direct UK

Introduction to Rugs Direct UK

Rugs Direct UK is an online retailer based in Gateshead, England that specializes in Oriental rugs. The company was founded in 1984 and has since grown to become one of the largest retailers of Oriental rugs in the UK. Rugs Direct UK prides itself on offering high-quality products at affordable prices.

Services & Products

Rugs Direct UK offers a wide range of Oriental rugs, including Persian, Afghan, and Turkish styles. Customers can choose from a variety of sizes, colors, and materials to find the perfect rug to complement their home decor. The company also offers free UK delivery on all orders.

Location

Rugs Direct UK is located in the Team Valley area of Gateshead, which is known for its industrial businesses. However, there are also several shopping centers and retail parks in the area, making it a convenient location for customers to visit. The nearest public transportation options are the MetroCentre train station (2.3 miles away), the Dunston train station (2.5 miles away), and the Gateshead Interchange bus station (3.5 miles away).

Benefits

Customers should choose Rugs Direct UK because of the company's extensive selection of high-quality Oriental rugs, competitive prices, and free UK delivery. The company also offers a 14-day money-back guarantee, so customers can feel confident in their purchase.

Good to Know

Customers should be aware that Rugs Direct UK is an online-only retailer and does not have a physical showroom. However, the company does offer free samples of its rugs to help customers make informed purchasing decisions.

Reviews

Customers rave about the quality of the rugs sold by Rugs Direct UK, with many praising the company's excellent customer service and fast delivery times. Some customers have reported issues with the sizing of the rugs, but in general, reviews are overwhelmingly positive.

Amenities

delivery
online shopping
custom design
home consultation
financing
rug cleaning
repair services
appraisal
free parking
gift cards

FAQ

What types of Oriental rugs do you offer and where do they originate from?

We offer a wide variety of Oriental rugs, including Persian, Turkish, Afghan, and Indian rugs. These rugs come from their respective countries of origin and are of the highest quality.

Can you provide references or reviews from previous customers?

Yes, we can provide references and reviews from our satisfied customers. You can find them on our website or by contacting our customer service team.

What is your return policy for Oriental rugs?

We offer a 14-day return policy for all Oriental rugs. If you are not satisfied with your purchase, you can return it within 14 days for a full refund or exchange.

Do you offer repair and restoration services for Oriental rugs?

Yes, we offer professional repair and restoration services for Oriental rugs. Our team of experts can repair any damages and restore your rug to its original beauty.

What is the process for cleaning and maintaining an Oriental rug?

To maintain the quality and beauty of your Oriental rug, we recommend regular vacuuming and professional cleaning every 1-3 years, depending on usage. We also suggest rotating your rug every 6 months to prevent uneven wear and fading. If you have any questions or concerns about cleaning and maintaining your rug, our team is happy to assist you.

Reviews

Julia Windle

Fantastic collection I bought a rug very good quality would recommend if your looking for a rug check this place out.

28-02-2023
Damien Hall

Very big choice of quality rugs, and knowledgeable and kind staff. A bit beyond our price-range, so we didn't buy anything, but they were honest and accommodating. A whole secret room of rugs, literally hidden behind a carpet!

29-12-2022
Peter Giblin

Just been to rugs direct in Gateshead.We needed a 10ft plus runner for our new hallway flooring. Fantastic choice of quality rugs and runners, actually in stock ,which today is a rarity. So happy with our choice which looks fabulous down, and Bobby the sales guy was very helpful. No need to go anywhere else.

29-07-2022
Janice Cairns

Amazing selection of rugs. Friendly, helpful knowledgeable staff.

29-06-2022
Elizabeth McArdle

Attended to by a most helpful gentleman.We saw the best selection of rugs,all colours and sizes and tastes catered for.Quite an experience,good.

29-06-2022
Karen Hutchinson

I've never been so excited about a shop that sells rugs but I love this place and thank you to Bobby for showing us his vast collection of amazing rugs 😍

29-06-2022
Dereck Devlin

Aways great service and a fantastic selection of rugs

29-05-2022
Amy Neill

Just to big thank you for the terrific customer service. We had shopped around and only found you by chance but I’m so glad we did. We were then spoilt for choice. You understood our brief and so happy with our purchase.

29-05-2022
Catherine Robson

29-05-2022
Steve Finnigan

Fantastic choice and really helpful staff, they even let us take two rugs home to se which would suit out room the best as we could not decide. They will do everything they can to show you options and advise you when making a choice. I couldn't recommend this shop highly enough, shame you can't give 6 stars. Thanks to everyone there.

29-05-2022