Rugged Roads
Rugged Roads is a company based in Lymington, England. They specialize in providing high-quality motorcycle parts and accessories for BMW, Triumph, and Yamaha motorcycles. As authorized dealers for these brands, Rugged Roads offers a wide range of products to enhance the performance and appearance of motorcycles. In addition, they also offer services for cars, boats, and other types of motorcycles. With a commitment to customer satisfaction, Rugged Roads is a trusted source for all motorcycle enthusiasts.
Introduction to Rugged Roads
Rugged Roads is a UK-based company that was founded in 2011. The company specializes in providing high-quality motorcycle parts and accessories for adventure bikes, including BMW, Triumph, and Yamaha. What sets Rugged Roads apart from other motorcycle parts stores is their focus on providing products that are specifically designed for adventure riding. The company's founders are passionate adventure riders themselves, and they understand the unique challenges that come with this type of riding.Services & Products
Rugged Roads offers a wide range of services and products for adventure riders. They sell motorcycle parts, accessories, and gear, including luggage, crash protection, lighting, and navigation equipment. They also offer installation services for the products they sell. In addition, Rugged Roads has a team of experienced adventure riders who can provide advice and support on all aspects of adventure riding.Location
Rugged Roads is located on Waterloo Road in the town of Lymington, which is situated on the south coast of England. Lymington is a picturesque town with a rich maritime history. The town is home to a number of businesses that cater to tourists and visitors, including cafes, restaurants, and gift shops. There are also several public transportation options available, including the Lymington Pier train station, which is just a 5-minute walk from Rugged Roads.Benefits
Customers should choose Rugged Roads because they are experts in adventure riding and they have a passion for providing the best products and services to their customers. The company's focus on adventure riding means that they offer a unique selection of products that are designed specifically for this type of riding. In addition, Rugged Roads has a team of experienced adventure riders who can provide advice and support to customers.Good to Know
Customers should be aware that Rugged Roads is primarily an online store, and they do not have a retail storefront. However, they do offer installation services for the products they sell at their workshop in Lymington.Reviews
Customers rave about Rugged Roads' excellent customer service and high-quality products. Many customers have commented on the company's knowledgeable staff, who are always willing to provide advice and support. Overall, customers are very satisfied with the products and services offered by Rugged Roads.FAQ
What types of motorcycle parts and accessories do you carry in your store?
We carry a wide variety of motorcycle parts and accessories in our store, including parts for BMW, Yamaha, and Triumph motorcycles. Our selection includes items such as filters, tires, brakes, exhaust systems, and much more.Do you offer financing options for purchasing a BMW motorcycle?
Yes, we do offer financing options for purchasing a BMW motorcycle. We work with several reputable lenders to provide our customers with financing options that fit their budget and needs.Do you offer installation services for the parts and accessories that you sell?
Yes, we do offer installation services for the parts and accessories that we sell. Our experienced technicians are trained to install a wide variety of motorcycle parts and accessories, including those for BMW, Yamaha, and Triumph motorcycles.Do you offer maintenance and repair services for Yamaha motorcycles?
Yes, we offer maintenance and repair services for Yamaha motorcycles. Our technicians are trained to diagnose and repair a wide range of issues and are dedicated to keeping your motorcycle running smoothly.Do you offer training courses or classes for new BMW motorcycle owners?
At this time, we do not offer training courses or classes for new BMW motorcycle owners. However, we are happy to provide advice and answer any questions you may have about your new motorcycle.Reviews
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Gavin Nightingale
Brilliant service from start to finish. I needed a Superpinion front sprocket for a customer's 700 Transalp (I had never seen one or even heard of these sprockets before). I Googled it and found that Rugged Roads were a supplier, so gave them a call. A very friendly and well-spoken lady took my order and said she would post it out that day. Sure enough, it arrived the following day. Would definitely recommend and use again.
22-05-2023
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Jo Vandebriel
Ordered some things from Rugged Roads a few times already, and it always went well. In the meantime, of course, for someone from Europe, it is no longer so interesting, because VAT and customs costs are added to shipments. Recently ordered a set of crash bars (+ 50 euro import duties to Belgium). This to replace my previous crash bars. Unfortunately, the left side does not fit, despite correctly following the instructions. I also note that the right side is identical to the previous crash bars, but not the left side. I sent pictures to Rugged Roads, twice. After a few days I got a standard response. I sent an email back asking to look at my photos, and there was no response. It's a pity that a company thinks it should treat its customers like this. I don't expect an immediate answer, even though I indicated that the crash bars were actually urgent given a planned trip. So I am forced to return the package. Since this is to a non-EU country, it is not cheap and European law does not apply. So here again extra costs. All in all, the crash bars cost me a lot of extra money. Rugged Roads is doomed as a company if this is their idea of customer service. Let's just hope that my package will actually be refunded. But I will make a loss on it anyway given the import costs and given that I pay for the return costs myself. I will supplement my review with information about whether or not I have correctly refunded my return shipment. ( Google translation)
15-05-2023
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Richard Jones
Just visited the shop for the 1st time. Wow ! What a place. If you ride an adventure bike , you need to go there. Very knowledgeable helpful staff.
08-05-2023
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John McCarron
I've been purchasing from Rugged Roads over the last few weeks and they have been absolutely fantastic, every order is received with a few days and when I've phoned the staff have been pleasant and helpful. Great for getting old stock for my old africa twin. Thanks for your help guys, John
29-04-2023
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Neil Paton
Great experience, highly recommended. Roxanne was really helpful and patient with my questions. I ordered the wrong size (my own fault) and getting it swapped out was easy and quick. Definitely my first port of call for kit & equipment from now on
29-04-2023
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Simon Foote
What a gem of a place! Welcoming, well-stocked and brimming with expertise.
29-03-2023
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stephen king
Excellent customer service and quality product, real value for money. (CRF1100 QUICKSHIFTER) Will definitely use again.
29-03-2023
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Karl Merisalu
Good selection of adventure accessories
28-02-2023
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Lee Roe
Just simply awesome. Good old fashioned customer service (you speak to a person who is happy to be doing what they are doing) products you want IN STOCK, shipping on the day you place the order, calls back to let you know its on its way, great product knowledge, extensive range... geez, need I go on ? So if you do a bit on two wheels and you need some gear, these guys are the place to go, spend your money with people who actually care about making you satisfied. My personal thanks to Anette, who helped me no end, shared a giggle or two and got my stuff to me the day after I ordered. Keep up the great work, ill be back.
28-02-2023
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Mitchell Simpson
28-02-2023
