RTS Logs
RTS Logs is a company based in Poole, England. They specialize in coal exporting and are involved in the energy and resources industry.
Introduction to RTS Logs
RTS Logs is a company based in Poole, England. They have been in the industry of coal exporters for several years. RTS Logs is unique in that they offer specialized services related to energy and resources.Services & Products
RTS Logs offers a variety of services, including the export of coal and other energy-related products. Customers can expect high-quality services that are tailored to their specific needs.Location
RTS Logs is located on Ringwood Road in Parkstone, Poole. The area is known for its industrial businesses, including those related to energy and resources. Customers can expect to experience a bustling and productive atmosphere. The closest public transportation options include the Parkstone Train Station (0.8 miles), Poole Bus Station (1.5 miles), and Branksome Train Station (1.7 miles).Benefits
Customers should choose RTS Logs because of their expertise in the industry, high-quality services, and commitment to customer satisfaction. The company offers competitive pricing and reliable delivery options.Good to Know
Customers should be aware that RTS Logs only deals with energy and resources-related products.Reviews
Customers have praised RTS Logs for their professionalism, promptness, and high-quality services. They appreciate the company's attention to detail and commitment to meeting their needs.Amenities
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insurance coverage
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safety protocols
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environmental compliance
FAQ
What countries does your company currently export coal to?
We export coal to various countries around the world, including but not limited to China, India, Japan, and South Korea.What is the average quality of the coal that your company exports?
The average quality of the coal we export varies depending on the specific shipment, but we consistently prioritize providing high-quality coal to our customers.How do you ensure the ethical and sustainable sourcing of your coal?
We are committed to ethical and sustainable sourcing practices, and we work closely with our suppliers to ensure that they meet our standards for responsible sourcing. We also conduct regular audits and assessments to ensure that our suppliers are meeting our expectations.What measures do you have in place to mitigate environmental impacts from coal extraction and transport?
We take environmental impact seriously and have implemented measures to mitigate the effects of coal extraction and transport. This includes using advanced technologies to reduce emissions and implementing best practices for land reclamation and restoration.What are your company's plans for transitioning to cleaner forms of energy in the future?
While we are committed to providing high-quality coal to our customers, we also recognize the need to transition to cleaner forms of energy. As such, we are exploring various options for diversifying our energy portfolio and investing in renewable energy sources.Reviews
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Anthony Scott-Morley
Do not buy from this supplier. Very poor quality logs with moisture content between 30 and 50% moisture. This makes these logs virtually unusable unless mixed with properly kiln dried logs.Some of the logs were covered with white mould suggesting that they had b een stored in very damp conditions. Very disappointing and complete waste of money.
29-04-2023 -
s
Dont use, logs exactly as described by the other 1star reviews over the last 6 months. Damp, moldy. The only seasoning they appear to have had is autumn and winter sitting on some damp forest floor would be my best guess.
29-03-2023 -
Andrew Poole
Friendly enough when I spoke to Brian, but I have to say not great logs. I've not attempted to contact them to resolve the matter, so can't comment on that aspect of customer service. Just won't use again. The logs don't burn very well and give off very little heat. I bought myself a moisture meter. I tested on existing logs I had (< 15%) and then on RTS logs - all above 20%, many over 30%. I know they're not kiln dried and I know a cheap price....but must say am disappointed.
28-02-2023 -
Adrian colborne
Fantastic service phoned and spoke to someone who sorted delivery for same day and the boys even staked it for me will definitely be using them again , top marks đź‘Ťđź‘Ť
28-02-2023 -
Andrew Dickins
Really happy with the service provided by Brian, delivery was really quick, within a day I think I was lucky and he was in the area, the logs he provided were of a very high quality. Really happy and will use RTS logs again for my next order
28-02-2023 -
Simon Purches
Great Service, prompt and good quality logs as usual, very pleased
28-02-2023 -
shane tilsed
Top quality logs… Brian and his team never fail to deliver on time, price and quality. Would highly recommend.
28-02-2023 -
Andy Cook
Ordered 2 bags of logs ang got delivered fine.whilst unpacking they felt wet and smelt of freshly cut wood ,I then got moisture meter out and did not find one piece of wood under 23% and some even as high as 43% I contacted RTS and was told that keep the logs and a bag of seasoned logs would be out next day f.o.c this never happened and so contacted a few days later to be told will be out today ,that was 5 days ago .Will never recommend or use again. I'm sure they are not allowed to sell logs under 2m with more than 20% moisture but they seem quite happy to do so.on the other hand if you want wet poor quality wood then these are the guys to get it from
28-02-2023 -
Jenny Taylor
Shouldn’t be a star at all. Damp, small logs and kindling not like the pictures on the website, offensive customer service when challenged about the quality of them ….. do not recommend and will not use again!
28-02-2023 -
Robbie S
I ordered three cubic metres of “seasoned” firewood and the driest log I could find was 37% moisture level.
29-01-2023