Royal Mail Customer Service Point Shirley Delivery Office
Royal Mail Customer Service Point Shirley Delivery Office is a post office located in Southampton, England. They offer a range of services related to postal delivery and customer service. As a part of the public sector and society, they strive to provide efficient and reliable services to their customers.
Introduction to Royal Mail Customer Service Point Shirley Delivery Office
Royal Mail Customer Service Point Shirley Delivery Office is a part of the Royal Mail Group, founded in 1516 by Henry VIII. The company has a rich history of providing postal services to the people of the United Kingdom. The Shirley Delivery Office is unique as it offers a range of customer services, including parcel collection and drop-off, as well as postage and packaging supplies.Services & products
Royal Mail Customer Service Point Shirley Delivery Office offers a variety of services to its customers, including postage and packaging supplies, as well as parcel collection and drop-off. Customers can also purchase stamps and send mail from this location. The office also offers a range of postal services for businesses.Location
Located at 366-368 Shirley Road, Shirley, Southampton, SO15 3RA, the Shirley Delivery Office is situated in a bustling area of Southampton. The area is home to a mix of residential and commercial properties, with a variety of shops, restaurants, and other businesses. The office is easily accessible by public transportation, with the closest bus stop being Shirley Road (Stop C) just a 2-minute walk away. The Southampton Central train station is just over 2 miles away, and the closest airport is Southampton Airport, which is approximately 4 miles away.Benefits
Customers should choose Royal Mail Customer Service Point Shirley Delivery Office because of the convenience and range of services offered. The office is open six days a week, with extended hours on weekdays, making it easy for customers to send and receive parcels at their convenience. The office also offers a range of packaging supplies, making it easy for customers to prepare their parcels for posting.Good to know
Customers should be aware that the Shirley Delivery Office may be busy during peak times such as holidays and weekends, so it is best to plan ahead when sending parcels. The office also offers a range of postal services for businesses, including bulk mailings and franking.Reviews
Customers have praised the Shirley Delivery Office for its friendly and helpful staff, as well as its convenient location and range of services. Some customers have noted that the office can be busy at peak times, but overall, the reviews have been positive.Amenities
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parking -
postal boxes
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stamps
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postcards
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packaging
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delivery services
FAQ
What are the opening hours of your post office?
Our post office at Royal Mail Customer Service Point Shirley Delivery Office is open from Monday to Friday from 8:30 am to 5:30 pm and on Saturdays from 8:30 am to 12:30 pm.What services do you provide at your post office?
We provide a wide range of services at our post office, including sending letters and parcels, buying postage stamps, and accessing our P.O. Box services. We also offer special delivery, signed for, and tracked services.Can I track my packages through your post office?
Yes, we offer a tracked service that allows you to track your packages from the moment they are sent until they are delivered. You can also opt for our signed for service, which requires a signature upon delivery.What are your postage rates for domestic and international mail?
Our postage rates vary depending on the size, weight, and destination of your mail. You can visit our website or come into our post office to get an accurate quote for your specific needs.Do you offer any discounts or special services for businesses that use your post office?
Yes, we offer a range of services and discounts for businesses that use our post office regularly. These include bulk mailing discounts, franking services, and P.O. Box services. Contact us or visit our website for more information on our business services.Reviews
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Kristine Wallace
26-05-2023
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Owen Davies
Well I had to try three times to get through and wait for 35mins to be told that my small packet which I had sent 9 days before was still in Langley International sorting office to let them know if it arrived in Poland by the 30th May otherwise it would be considered lost. I did send it tracked and registered post at the end of April and I did ask if I had sent it using the right service, to which I got the reply...:'Its all the same it wouldn't make any difference ". The guy answering the call was polite but not that helpful and really the total lack of service and responsibility is a not very funny joke.
15-05-2023
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Fin Alpin
Been 3 days since my parcel should have been delivered. I’m fed up with this branch. Filed 2 complaints and no communication whatsoever. Sort it out.
08-05-2023
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Neb Nonnahc
Every time anything is sent via Royal Mail from a vendor I buy online I know it’s going to be a long winded experience getting my actual parcel. Obviously I work so I’m never in when they ‘deliver’ so I have to go to this sorting office….this is where the fun begins, the hours they open mean anyone with a job seemingly can never pick up their package, no point getting it redelivered because of course I’ll be at work. Every time I go in there it drains the life out of me knowing I’ve paid for ‘delivery’ but will always have to drive to pick it up myself. Made worse by the ‘customer service’ being unhelpful and totally unbothered especially if you forget a paper slip which in this day and age is ridiculous in itself when you have email proof of purchase and the delivery emails from Royal Mail!
01-05-2023
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Lisa Parker
29-04-2023
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Rachel Cooke
One star is being polite. Had a redirection in place but recently they've also been redirecting someone's else's post as well!!! After 2 official complaints it is still happening even though redirection is no longer in place. Have now escalated further so let's see what happens next. Simply not good enough! Redelivering the person in questions post so at least they receive rather than taking back to the depot
29-04-2023
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Ruth Newman
29-03-2023
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Abbie Gail
They have lost my mail which contains important document. Said it was delivered but was received and signed by someone else, they didn’t even leave a note to whom they left it to. Absolutely ridiculous!!!!
28-02-2023
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Diana Agacy
Good and cordial service.
28-02-2023
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Rebekka Web
28-02-2023
