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Helplines, Mailing Services, Technical Services, Shipping Centers

Royal Mail - Customer Service

Royal Mail Customer Service is a company based in Wales, United Kingdom. They specialize in mailing services, helplines, shipping centers, technical services, transportation & shipping, public sector & society, transportation & shipping, IT & E-Commerce. Their mission is to provide excellent customer service and reliable shipping solutions to their clients.

Introduction to Royal Mail Customer Service

Royal Mail Customer Service is a UK-based company that provides a wide range of mailing services, technical support, and shipping centers. With a history dating back to 1516, the company has been delivering mail to households and businesses across the UK for centuries. What makes this company unique is its commitment to public sector and society, as well as its embrace of technology and e-commerce.

Services & Products

Royal Mail Customer Service offers a variety of services, including postage, shipping, and helplines for technical support. Customers can buy postage stamps, send letters and parcels, and access various shipping centers across the UK. In addition, the company provides IT and e-commerce solutions for businesses that need technical support.

Location

Located on Regent Street in Wrexham, Wales, Royal Mail Customer Service is situated in a bustling area filled with shops, restaurants, and businesses. The area is easily accessible by public transportation, with the closest bus stops being the Wrexham Bus Station, the Lord Street Bus Stop, and the Mold Road Bus Stop.

Benefits

Customers should choose Royal Mail Customer Service because of its long-standing history and commitment to providing quality services to the public. The company is also dedicated to staying up-to-date with technology and e-commerce, making it a reliable choice for businesses in need of IT support.

Good to Know

Customers should be aware that Royal Mail Customer Service is primarily located in the UK, so its services may not be available in all countries.

Reviews

Customers have praised Royal Mail Customer Service for its efficient and reliable services, as well as its friendly and helpful staff. Many have noted that the company takes care to ensure that packages are delivered on time and in good condition, making it a trusted choice for shipping and mailing needs.

Amenities

  • amenity
    tracking
  • amenity
    delivery confirmation
  • amenity
    package insurance
  • amenity
    international shipping
  • amenity
    storage
  • amenity
    pickup services
  • amenity
    professional advice
  • amenity
    multilingual service
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    reliable service
  • amenity
    online tracking
  • amenity
    secure storage

FAQ

Can you provide references from past clients who have used your technical services?

Yes, we can provide references from past clients who have used our technical services. Our satisfied clients have praised our services and have recommended us to others. Please contact us for more information.

What is the average wait time for callers to speak with a representative?

Our goal is to answer all calls as quickly as possible. However, wait times can vary depending on call volume. We strive to keep our average wait time to a minimum and provide the best customer service experience to all callers.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are highly trained and experienced in handling various types of issues. They undergo regular training to keep up with the latest industry updates and to provide the best possible assistance to our customers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. We have strict policies and procedures in place to ensure that all customer information is kept confidential and secure. Our representatives are trained to handle sensitive information with the utmost care and professionalism.

How do you handle damaged or lost packages?

If a package is damaged or lost, we understand the frustration and inconvenience this can cause. We have a dedicated team to handle these types of issues and will work with our customers to resolve the situation as quickly as possible. Please contact us for more information on our package handling procedures.