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Family Practice Physicians, General Practitioners

Royal Docks Medical Practice

Royal Docks Medical Practice is a healthcare facility located in London, England. They specialize in providing family practice physician services and general practitioner services to their patients. The practice is committed to providing high-quality healthcare and medicine to their patients.

Introduction to Royal Docks Medical Practice

Royal Docks Medical Practice is a family practice physician and general practitioner located in London, England. The practice has been serving patients for over 50 years, and prides itself on offering high-quality healthcare and medicine to the community. What sets Royal Docks Medical Practice apart is their commitment to providing personalized care to each patient, taking the time to understand their unique needs and concerns.

Services & products

Royal Docks Medical Practice offers a wide range of services to meet the healthcare needs of their patients. These services include general check-ups, vaccinations, blood tests, and referrals to specialists when necessary. In addition, they offer a variety of products such as prescription medications, medical equipment, and health supplements.

Location

Located in the heart of London, Royal Docks Medical Practice is situated in a busy area with plenty of businesses and shops nearby. Patients can expect to find a diverse range of businesses, including restaurants, cafes, and shops selling clothing and electronics. The practice is conveniently located near public transportation options, including the Beckton Park DLR station (0.5 miles away), Cyprus DLR station (0.7 miles away), and the Royal Albert DLR station (0.8 miles away).

Benefits

Patients choose Royal Docks Medical Practice because of their commitment to personalized care and attention. The practice has a team of experienced and compassionate healthcare professionals who work together to provide the best possible care to each patient. They also offer a wide range of services and products, making it easy for patients to get all their healthcare needs met in one place.

Good to know

Patients should be aware that Royal Docks Medical Practice operates on an appointment-only basis, so it is important to call ahead to schedule a visit. They also offer online booking for added convenience.

Reviews

Customers rave about the excellent care they receive at Royal Docks Medical Practice. Patients appreciate the personalized attention they receive from the healthcare professionals, as well as the convenient location and range of services offered. Many patients also note the friendly and welcoming atmosphere of the practice.

Amenities

  • amenity
    waiting room
  • amenity
    online booking
  • amenity
    telemedicine
  • amenity
    wheelchair accessible
  • amenity
    insurance accepted
  • amenity
    on-site lab
  • amenity
    pediatric care
  • amenity
    geriatric care
  • amenity
    same day appointments
  • amenity
    appointment booking
  • amenity
    online consultation
  • amenity
    parking
  • amenity
    insurance acceptance
  • amenity
    x-ray
  • amenity
    lab tests
  • amenity
    vaccinations
  • amenity
    ultrasound
  • amenity
    blood tests
  • amenity
    prescription refills

FAQ

What kind of medical services are offered at your practice?

We offer a range of medical services at our practice, including general check-ups, vaccinations, women's health services, family planning, chronic disease management, and mental health support.

What is the process for making appointments and how long is the wait time?

To make an appointment, patients can either call our practice or book online through our website. We strive to offer same-day or next-day appointments whenever possible, but wait times may vary depending on the availability of our physicians.

How does your practice manage referrals to specialists if needed?

If a patient requires a referral to a specialist, we work closely with local hospitals and healthcare providers to ensure a smooth and efficient referral process. We also provide patients with information about their options and help them navigate the healthcare system.

What is the experience and qualification of the physicians?

Our physicians are highly experienced and qualified, with many years of experience in family medicine and general practice. They are all registered with the General Medical Council and are committed to providing high-quality, patient-centered care.

What is the protocol for after-hours emergencies?

If you are experiencing a medical emergency outside of our regular business hours, please call 999 or go to the nearest hospital emergency department. For non-emergency medical concerns, we offer an out-of-hours service that can be accessed by calling our practice and following the prompts.

Reviews

  • Makeda J

    24/5/23 Finally have had enough and cannot wait to transfer to another practice elsewhere. Margaret is useless, doesn't comprehend English good at all. I just called regarding my prescription i put in 6 days ago and still not done. ASKED TO SPEAK TO A MANAGER AND NOT 1 IN THE BUILDING. Without those tablets I will be in hospital. IF U VALUE YOUR LIFE AND WANT PROPER SAFEGUARDING DO NOT REGISTER AT THIS PRACTICE THEY WILL LEAVE YOU FOR DEAD!!! ORDERED TABS ONLINE NXT DAY DELIVERY FOR MYSELF BECAUSE I VALUE MY LIFE MARGARET! I believe in god and karma. 12/3/21 To whom it may concern I am currently in my car emailing you regarding your RUDE and unprofessional staff member Leslie YET AGAIN. I have been STANDING outside your surgery for over 5 mins of which you can see on your cctv. I was also constantly ringing and had the phone put down on me. Your RUDE, UNPROFESSIONAL staff member attended the door WITH NO FACE MASK! And rudely said to me : IM ON THE PHONE, AND ILL CAN HEAR IS YOU KNOCKING THE DOOR. IN AN ABRUPT MANNER. 1st of all im a grown woman so speaking to me like that will now end up with her being named and shamed on Google, Trust pilot and any other social platforms the practice has. Re-train this staff member as many patients have complained about her and she has no manners, or decorum. RUDE NO FACE MASK NO APOLOGY for making me wait so god dam long. If this is what the practice has to offer its better off staying shut. I expect an apology. You cannot make people wait outside when the phone is NOT BEING ANSWERED. If the practice is short staffed thats not the patients ISSUE its the practice! Absolutely disgusting and I refuse to ever communicate with a human with no manners!

    25-05-2023

  • Bindu Patel

    One of the receptionist is very RUDE and unprofessional. She just walked away after yelling at me? I’ve never experienced such treatment from anyone before. I hope she gets sacked because she deserves it

    25-05-2023

  • A D & vlogs

    If I could leave a -1 I would. The worst doctor surgery that I have ever belonged to. They have no compassion at all. Most of the doctors think they know what they are doing however more than half the time they have no clue and treat you like some overreacting nut job. They definitely do not listen to the patient who ultimately is the one with the concern and knows their own body. The receptionists are rude and condescending. If you talk to a nice one it’s like winning the lottery in there. If you just want to be registered at a doctors office and rarely need one then it serves that purpose however if you have ongoing health issues where you need a doctor’s guidance then don’t bother. You will be more stressed out just dealing with these people which will contribute to ill health in the long run. hard to find a decent NHS doctor in Newham but anything is better than this place. Don’t trust your families here, a pharmacy clerk can do a better job than the ones they have employed here.

    06-05-2023

  • Liubava Bordun

    If it is possible to put 0, I would rate this GP as a 0. My first online consultation is such a disappointment. It takes them forever to reply to the email (I’m waiting 1 month for them to action and still nothing)

    27-04-2023

  • James Collins

    Terrible communication between practice and patient. Register with another practice to save yourself the trouble.

    27-04-2023

  • G S

    Called today to book a appointment for my daughter. Receptionist tells me to fill in online form. Really what is going on with these doctor surgeries? After finishing form, a message states someone will get back to you within 2 working days. Really sad times we are living in.

    27-04-2023

  • Jagandeep Kaur

    Quick, thorough service from everyone I spoke with. Dr Betiina was very understanding and quickly processed the required checks. Receptionist Chi-Wen was super polite and helpful when I kept calling about appointments and Nurse Alice was welcoming and helpful!

    27-04-2023

  • Akintunde Tobiloba

    I am pregnant and I need antibiotics which obviously I cannot get over the counter. I missed the call from Gp due to work , I walked in to complain I could not hold my pain again I need prescription but I was told I have to fill the form online and wait another 7 days for gp call.

    27-04-2023

  • Michael

    27-03-2023

  • Rikbikboo Gamer Noob

    Been a member of this doctors now for close to 20 years. Lots of facilities. They are busy like all doctors. The ladies at reception work phenomenally hard. I have always found them to be polite. Dr Lawrie is fantastic. The best GP I have ever had. On the rare occasions Iv had to see other doctors there they have always been great. Nurse Alice is Very friendly. There is also counselling upstairs. You may see some bad reviews but what I’ll say is. If you rude to staff then of course they will not have a great attitude back. Speak to people how you want to be spoken too and remember ALL surgeries are underfunded and over worked. Given the amount of patients this surgery deals with I think it does extremely well . Overall this is a five star surgery with five star staff without a doubt. Iv never had an issue getting an appointment or trying to get an issue rectified if there has been a mistake. Am not just saying this, I genuinely think this is an excellent surgery. Don’t be put off by negative reviews. Read the positives. Great work. Thank you

    27-02-2023