Royal Air Maroc
Royal Air Maroc is a leading airline ticket agency that specializes in providing international travel services. With a focus on transportation and shipping, the company offers a wide range of travel and hotel options to customers. Its services are available at various international airports, including London, England.
Introduction to Royal Air Maroc
Royal Air Maroc is the flag carrier airline of Morocco, founded in 1953. The company is headquartered in Casablanca, Morocco, and operates in over 90 destinations across the world. What makes this company unique is its commitment to providing excellent customer service and promoting Moroccan culture through its services.Services & Products
Royal Air Maroc offers a variety of services to its customers, including flight bookings, hotel reservations, car rentals, and travel insurance. Customers can also take advantage of the airline's frequent flyer program, Safar Flyer, which offers exclusive benefits and rewards.Location
Royal Air Maroc's London office is located in the heart of the city, on Gosfield Street in the W1W 6ED postal code. The area is known for its bustling atmosphere and diverse range of businesses, from fashion boutiques to international restaurants. The office is conveniently located near several public transportation options, including the Goodge Street, Warren Street, and Oxford Circus tube stops.Benefits
Customers should choose Royal Air Maroc for their travel needs because of the airline's commitment to providing exceptional service and promoting Moroccan culture. The airline offers competitive prices, comfortable seating, and a variety of amenities to ensure a pleasant and enjoyable travel experience.Good to Know
Customers should be aware that Royal Air Maroc strictly enforces baggage allowances and excess baggage fees. It is recommended to check the airline's baggage policy before booking a flight.Reviews
Customers have praised Royal Air Maroc for its friendly staff, comfortable seating, and delicious in-flight meals. Some negative reviews have mentioned issues with delayed flights and lost baggage, but overall, the airline has received positive feedback from its customers.FAQ
What are the cancellation and refund policies?
Our cancellation and refund policies vary depending on the type of ticket purchased. We recommend reviewing the specific terms and conditions of your ticket before making a purchase. We offer a variety of fare options that allow for greater flexibility in case of changes in travel plans.Is there a customer support team available 24/7?
Yes, we have a customer support team available 24/7 to assist with any questions or concerns. You can reach us by phone, email, or through our website's live chat feature.How do you ensure the safety and security of customer information when making bookings online?
We take the security of our customers' information very seriously. We use industry-standard encryption technology to protect all personal and financial information entered on our website. We also maintain strict internal security protocols to safeguard against unauthorized access or disclosure of customer data.Is there a luggage storage facility available at the airport?
Yes, we offer luggage storage facilities at many of the airports we serve. You can find more information about luggage storage options on our website or by contacting our customer support team.How do I get assistance if I encounter issues during my travel through the airport?
If you encounter any issues during your travel through the airport, please notify a Royal Air Maroc representative as soon as possible. We have staff stationed at all of the airports we serve to assist with any issues that may arise. You can also contact our customer support team for assistance at any time.Reviews
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A W
Really bad experience, can't help anything, useless department
20-05-2023
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Usman Majid
The prices from London to Casablanca have become shambolic
13-05-2023
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Gavin Bruce
Terrible - please avoid... flight cancelled by the airline during covid (understandable); no voucher, no refund, no customer service whatsoever - utter rubbish
27-03-2023
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Abs
Update: Day 64 and still no luggage, they have also refused giving me a refund/compensation Terrible customer service. The airline lost my luggage, they show no remorse, they are hard to contact/communicate with, they do not reply to emails, robotic replies on twitter, this company is a complete shambles. Do your self a favour and do not book them unless you want an awful trip and want to experience depression!
27-02-2023
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Maxime Costerousse
27-09-2022
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Hanane Chayeb
Good
27-08-2022
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Natalia
Zero stars. Rude customer service. Make sure you never book with them
27-07-2022
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Brian Li
Useless airline. My bag was left behind in Casablanca, other airlines helped me logged comments on the baggage system but they never check it. It has been 2 weeks since I lost my bag. Went to the city office, the lady was not helpful at all, simply saying no contact just selling tickets. Absolute nightmare
27-06-2022
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Favour obilonu
Worst company ever, I'll rather walk next time. Avoid Avoid Avoid
27-05-2022
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Anabelle D
Useless
27-05-2022
