Rowland Brothers Funeral Directors
Rowland Brothers Funeral Directors is a reputable company based in Croydon, England. They specialize in providing cremation services and funeral homes for those in need. In addition, they also offer emergency services for healthcare and medicine. The company also has experience in the hospitality industry, with a focus on Castilian restaurants, bars, and pubs. Overall, Rowland Brothers Funeral Directors is dedicated to providing compassionate and professional services during difficult times.
Introduction to Rowland Brothers Funeral Directors
Rowland Brothers Funeral Directors has been serving the community of Croydon in England since 1873. With a rich history spanning over a century, the company is known for its compassionate and professional approach towards funeral services. What makes this company unique is its commitment to providing personalized services to each client, ensuring that every aspect of the funeral is tailored to their specific needs and wishes.Services & products
Rowland Brothers Funeral Directors provides a range of funeral services, including traditional burials, cremation services, and bespoke funeral arrangements. The company offers a variety of products such as coffins, urns, and memorial plaques. They also provide additional services like floral arrangements, catering, and transportation.Location
The Rowland Brothers Funeral Directors is located on Whitehorse Road in Croydon, which is a bustling area with a mix of Castilian restaurants, bars, and pubs. The location is easily accessible by public transportation, with the nearest tram stop being Therapia Lane, which is just a 5-minute walk away. The nearest train station is West Croydon, which is approximately 10 minutes away by tram. The area is also well-served by buses, with several bus stops located within walking distance.Benefits
One of the key benefits of choosing Rowland Brothers Funeral Directors is their commitment to providing personalized services. The company understands that every individual is unique, and therefore, they strive to tailor every aspect of the funeral to meet the needs and wishes of the client. Additionally, the company has a team of experienced and compassionate professionals who are available to provide support and guidance during this difficult time.Good to know
Customers should be aware that Rowland Brothers Funeral Directors also provides emergency services for situations where immediate assistance is required. The company has a 24-hour helpline that can be accessed in case of an emergency.Reviews
Customers have praised Rowland Brothers Funeral Directors for their compassionate and professional approach towards funeral services. Many have appreciated the personalized services provided by the company, and the support provided by the staff during this difficult time. Overall, the company has received positive reviews for their commitment to providing high-quality funeral services.Amenities
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funeral service -
memorial service
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obituary
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urn
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viewing room
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wake
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burial
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cremation
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grief counseling
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pre-planning
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monument
FAQ
What type of cuisine do you specialize in?
As a funeral home and cremation service, we do not specialize in any type of cuisine. We focus on providing compassionate and respectful services to families during their time of need.Do you offer private dining or event spaces?
No, we do not offer private dining or event spaces. We specialize in funeral services and cremation, and do not have facilities for dining or events.What kind of emergency situations may arise, and how do you handle them?
As a funeral home and cremation service, we may encounter situations such as sudden deaths, transportation of deceased individuals, and coordination of services with other healthcare professionals. We handle these situations with professionalism, compassion, and sensitivity to the needs of the families we serve.Are there any additional fees or charges that may be incurred?
We are transparent about our fees and charges, and will provide families with a detailed breakdown of costs before any services are rendered. There may be additional fees for services such as embalming, transportation, and use of facilities, but these will be clearly communicated to the family beforehand.What is the atmosphere like in your funeral home?
We strive to create a peaceful and comforting atmosphere in our funeral home. Our facilities are designed to provide a warm and welcoming environment for families, and we work closely with them to ensure that their loved one's service reflects their wishes and honors their memory.Reviews
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Bevlyn Campbell
Professional, courteous, friendly, sympathetic group of men who made us feel proud on the day of our mums funeral, Scot and his team were brilliant. Thanks for making the day so much easier for the family.
13-05-2023
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Megan 234 waters
Angela Waters, Kent Thankyou to all the staff at Rowland Brothers Croydon. My Treasured Mum passed away after a short illness on 15th January 2023. During a very difficult and emotional time i felt completely supported and comforted, Carly Baker our funeral arranger was outstanding and I cannot Thank her enough. Hannah was so lovely and did my Mum proud with total care and attention. On the day of the funeral i cannot Thank the men enough, Rob Earl was absolutely amazing. He is truly a special person who cares and it is evident in his support. His colleagues were all amazing and again Our family are truly grateful. Our family have used Rowland Brothers for many years and I can honestly say they are Outstanding every step of the way,
27-03-2023
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Iuliana Mitu
Thank you so much for your excellent service, and mostly thank you to Maya for her support and kindness. I would definitely recommend.
27-03-2023
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graham lees
a very complete service. full of care and sympathy . Tony lead from the front with a splendid attention to detail package . a smooth running funeral from appointment . we are very impressed.
27-12-2022
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Richard Holmes
Just can't fault them. Professional, kind and great follow-up.
27-12-2022
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Denise Hamilton
1 star because you answered the phone after 11 minutes You claim to be open 24 hours not true I called your customer service to arrange a moment with my granddaughter and was informed that I would be able to see her the following day at 12.00 But I would have to wait for the directors to call me back to confirm I called your customer care team @ 4.00pm and 8.00pm asking why I have not received any call I was informed that the directors were on a jolly Next day I went to the funeral shop anything was locked up no one was a round I called your customer service who kept saying they are supporting us that is no longer a service I would use again you are not supporting any one except your own pocket On the door you claimed to open 8-5 then I am told it is actually 9- 4 What kind of business you are running Your staff need customers services training ASAP
27-12-2022
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Ryan Savage
Requested a finger print to be taken so I could purchase some personalised jewellery. However, sadly only half the finger print was taken, on-top of this - it took several weeks of chasing to obtain this. Mark was very apologetic however outcome still remains that I am without the full fingerprint which is now forever lost.
27-08-2022
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linda lulu
Thank you so much for your bereavement support sessions. My husband and I received fantastic support from Justine in individual and group counselling sessions. It really helped us cope after our son died. We are so grateful.
27-08-2022
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Jamie Hansen
Just wanted to say we used Rowland brothers for our babies funeral and can I say they made it so much easier for us to deal with. Tracey Taylor was absolutely amazing and went above and beyond for myself and my partner. They guys on the day was brilliant made us both feel at ease the whole service we experienced from Rowland brothers I will never ever forget and I will definitely recommend them to friends and family in the future. Many thanks to you all Jay & paris
27-07-2022
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Margaret Treanor
Thank you to Nichola and all the staff at Rowlands, Whitehorse Road, who at all times were very sympathetic and did all they could to make the process of arranging the funeral and cremation and viewings for our dad as easy as possible. They were very accommodating to all our requirements. Nothing was too much trouble. We had used Rowlands previously when our mum died 8 years ago and had the same quality of service then as now. I would have no hesitation in recommending them or using their services again.
27-06-2022
