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Wheelchair Repair Services, Wheelchair Rental Services

Ross Care Community Equipment Service - Tameside Service Centre

Ross Care Community Equipment Service Tameside Service Centre is a healthcare and medicine company located in Dukinfield, England. They specialize in providing wheelchair repair and rental services to their clients. With their commitment to quality service, Ross Care Community Equipment Service Tameside Service Centre has become a trusted name in the healthcare industry.

Introduction to Ross Care Community Equipment Service Tameside Service Centre

Ross Care Community Equipment Service Tameside Service Centre is a healthcare and medicine company that provides wheelchair repair and rental services. The company has been operating for several years and has established itself as a trusted provider of high-quality equipment and exceptional customer service. What makes this company unique is their commitment to improving the lives of their customers by providing them with the equipment they need to remain mobile and independent.

Services & products

Ross Care Community Equipment Service Tameside Service Centre offers a variety of services to their customers. They specialize in wheelchair repair services, ensuring that their customers' equipment is always in top condition. They also offer wheelchair rental services, providing customers with temporary equipment when needed. In addition, they offer a range of other healthcare and medicine products to help people with mobility issues.

Location

Ross Care Community Equipment Service Tameside Service Centre is located in Dukinfield, England. The area is home to a variety of businesses, including restaurants, shops, and other healthcare providers. Customers can expect to experience a vibrant and bustling community when visiting the area. The company is easily accessible by public transportation, with the nearest bus stops being the Fifth Avenue/Wharf Street stop, the Astley Street/Astley Close stop, and the King Street/Cemetery Road stop, all within a 10-minute walk of the service centre.

Benefits

Customers should choose Ross Care Community Equipment Service Tameside Service Centre because of their commitment to providing high-quality equipment and exceptional customer service. The company is dedicated to improving the lives of their customers and ensuring that they have the equipment they need to remain mobile and independent. They offer a wide range of products and services, including wheelchair repair and rental services, and are always striving to improve their offerings and stay up-to-date with the latest technology.

Good to know

Customers should be aware that Ross Care Community Equipment Service Tameside Service Centre is committed to providing their customers with the best possible service. They will work with customers to ensure that they have the equipment they need and that it is properly maintained. In addition, the company is always looking for ways to improve their offerings and provide their customers with the latest technology and products.

Reviews

Customers have praised Ross Care Community Equipment Service Tameside Service Centre for their excellent customer service and high-quality equipment. They appreciate the company's commitment to improving their lives and ensuring that they have the equipment they need to remain mobile and independent. Customers also appreciate the company's attention to detail and their willingness to go above and beyond to ensure their satisfaction.

Amenities

  • amenity
    accessibility
  • amenity
    wheelchair repair
  • amenity
    service
  • amenity
    mobility aid
  • amenity
    home visit
  • amenity
    insurance coverage
  • amenity
    customization
  • amenity
    maintenance
  • amenity
    parts replacement
  • amenity
    upgrades
  • amenity
    ramp access
  • amenity
    elevator access
  • amenity
    insurance accepted
  • amenity
    free consultation
  • amenity
    wheelchair modification
  • amenity
    mobility training
  • amenity
    wheelchair accessories
  • amenity
    battery replacement
  • amenity
    accessible parking
  • amenity
    discounts
  • amenity
    credit card payment
  • amenity
    cash payment

FAQ

What types of wheelchairs do you repair?

We repair all types of wheelchairs, including manual and powered wheelchairs, and both folding and rigid frame wheelchairs.

Do you offer any warranties or guarantees on your repair work?

Yes, we offer a 3-month warranty on all repair work we carry out. This means that if the same problem occurs within 3 months of the repair, we will fix it free of charge.

What is the cost of your repair services, and do you offer any discounts or payment plans?

The cost of our repair services varies depending on the type of repair needed. We provide quotes on a case-by-case basis after assessing the wheelchair. We don't offer any discounts or payment plans at this time.

What types of wheelchairs do you offer for rental?

We offer a range of manual wheelchairs for rental, including standard and lightweight models. We also have a limited number of powered wheelchairs available for rental.

What is your policy on maintenance and repairs for the rental wheelchairs?

We take care of all maintenance and repairs for our rental wheelchairs. If there are any issues with the wheelchair, we will provide a replacement while it is being repaired. We do ask that renters notify us as soon as possible if there are any issues with the wheelchair.

Reviews

  • bobsyboo

    This company should not be an approved supplier for the NHS. My father died at home and I contacted the company to collect the hospital bed. I called every day after he died as the bed was in the lounge and my mother in her 80s had to endure looking at this bed, where her husband of more than 60 years passed away in it. This company is 15 miles from her home. I got the standard robotic reply from Vicky, she seems to be the only employee. I asked to speak to a manager and they put the phone down on me. Note to HR Department, train your staff how to deal with bereavement, they are clueless. They collected the bed 2 weeks later. I'm reporting them to the NHS. They should be reported to the trading standards office.

    11-06-2023

  • Abaelu Emeka

    28-05-2023

  • Gary Rawson

    Worst company I've worked for cross contamination was a regular occurrence which isn't good when your supplying adaptations and equipment to the elderly

    18-02-2023

  • Karen Thompson

    18-11-2022

  • Joyce Odham

    18-11-2022

  • nick tasker

    18-11-2022

  • Michelle Lane

    I have a quick progression terminal disease. This is my experience with rosscare. In July 21 they delivered a child's manual chair. I didn't find out until a nurse at a clinic spotted it. This was 12 months later. I always wondered why I was getting stuck when getting out of the chair. When I emailed them I was met with there are no adult chairs in stock, so it might take a while. I asked for the matter to be escalated. I was told nastily that it wouldn't bring my powerchair assessment forward!! No apology for being left without a suitable manual wheelchair. They had my powerchair referral in November 21. I had my assessment 8 months later. Then I finally get my powerchair. 3 weeks in it breaks. tilt mode stuck in tilt. The seat pad left me in pain so I gave it 4 weeks but the pain got worse. So the engineer said he would order a better seat pad. That was 3 weeks ago. Today I chased the seat pad and part that will fix my chair. I was told 25th of October. So thats 6 weeks with a chair that is not fully working and an unsuitable seat pad. No acknowledgement how poor this service is. I really need a fully working comfortable wheelchair as I have limited time and I want to go out and do things, but after 45 mins in my wheelchair the pain makes me get out the wheelchair. I really think managers of rosscare need to really step up and provide adequate and timely equipment.

    18-10-2022

  • Colin Wimpeney-Ratcliffe

    RossCare are absolutely Rubbish they can’t fix my powered wheelchair no parts No exchange I’m left bed bound now all over weekend the NHS should get rid if RossCare because they must be costing the NHS a fortune for a service that absolutely Dire!,

    18-09-2022

  • Maria Romeo

    Despite me telling the receptionist on the phone (once I got through) what was wrong with my son's wheelchair, the message clearly hadn't been relayed to the engineer the job sheet stating 'assess.' She was so perplexed she had to take pictures! I rang this morning after holding on for 10 minutes, to be told they hadn't had the paperwork from the engineer. I was assured someone would ring me back later. I'm still waiting! I've just held on for 30+ minutes being told you have a high volume of calls? I messaged and telephoned your head office and no one has had the courtesy to reply. How long do I need to keep my son's wheelchair propped up on a plank of wood?

    18-06-2022

  • Jacqueline Craig

    staff may be friendly, if only they answer the phone, rang at 4.05pm and tormented by their repeat messages of " your call is important or we are experiencing a high volume of calls", I finally gave up at 5.13 once I realised they had closed and just left me hanging, furious is not the word.

    18-06-2022