Roots Opticians
Roots Opticians is a healthcare and medicine company based in Birmingham, England. They specialize in providing optician services and have a wide range of products available for purchase in their shop. In addition to their optician services, they also offer parapharmacies and other healthcare products. Roots Opticians is dedicated to providing high-quality services and products to their customers.
Introduction to Roots Opticians
Roots Opticians has been providing exceptional eye care services to the residents of Birmingham for over 20 years. The company was founded with the goal of providing personalized and affordable eyewear solutions to customers. What makes Roots Opticians unique is its commitment to delivering quality services to every customer. The staff is highly trained and experienced, ensuring that customers receive the best possible care.Services & Products
Roots Opticians offers a range of eye care services, including eye exams, contact lens fitting, and prescription eyewear. Customers can also find a variety of eyewear products, including designer frames and sunglasses. The company has a wide selection of products to choose from, ensuring that customers can find the perfect pair of glasses to suit their style and needs.Location
Roots Opticians is located at 168 Trinity Rd, in the heart of Birmingham. The area is home to many businesses, including opticians, parapharmacies, and healthcare and medicine shops. Customers can expect to find a bustling and diverse community in the area. The nearest public transportation options are the Duddeston and Aston train stations, both located within a mile of the store. The Aston bus stop is also located nearby.Benefits
Customers should choose Roots Opticians because of its commitment to quality and personalized service. The staff takes the time to understand each customer's unique needs and works to provide the best possible solution. The company also offers competitive pricing and a range of products to choose from, ensuring that customers can find the perfect eyewear solution for their budget.Good to Know
Customers should be aware that Roots Opticians operates on an appointment-only basis. This ensures that customers receive the attention and care they deserve. The company also offers a no-quibble guarantee on all products, ensuring that customers can shop with confidence.Reviews
Customers rave about the exceptional service they receive at Roots Opticians. They praise the staff for their knowledge and expertise, as well as their friendly and welcoming demeanor. Customers also appreciate the wide selection of eyewear products and the competitive pricing. Overall, Roots Opticians has a reputation for providing top-notch service and quality products.Amenities
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eye exam
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contact lens fitting
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glasses fitting
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frame selection
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prescription filling
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eye health screening
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accessory selection
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insurance acceptance
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online appointments
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gift cards
FAQ
What types of products do you offer in your parapharmacy?
We do not offer any products in our store as we are an optician and not a parapharmacy.Do you offer any warranties or guarantees on your products?
Yes, we offer a warranty on our eyewear products. Our warranty covers any manufacturer defects for up to one year from the date of purchase.What is your return policy for products purchased in-store or online?
We offer a 30-day return policy for any eyewear products purchased in-store or online. The product must be in new and unused condition with all original packaging and tags attached.Do you offer any loyalty or rewards programs for frequent customers?
Yes, we offer a loyalty program for frequent customers. Customers can earn points on their purchases, which can be redeemed for discounts on future purchases.How do you ensure the privacy and confidentiality of customer information?
We take customer privacy and confidentiality very seriously. We have strict policies and procedures in place to protect customer information, including secure storage and limited access to confidential information. We also comply with all relevant data protection laws and regulations.Reviews
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Javed Ahmed
Very professional and excellent service
27-09-2022
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Helen Lynch
My husband called in for a small repair on his sun glasses. All staff were very pleasant and helpfuĺ only took a few minutes to repair. They done the repair free of charge and even cleaned his glasses and tightened them up.
27-05-2022
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Grab & Smash!
all good great service with a smile
27-05-2022
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Shahnaz Akhter
27-05-2020
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The P-H-O
Kind and polite staff. Visit every year for eye check ups.
27-05-2020
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martial
27-05-2019
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Sumayyah Begum
27-05-2018
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Tariq Ziyad
I have a severe sight impairment and have been to countless opticians throughout my life, Roots Opticians was the first place I recieved a comfortable and practical pair of glasses, the service is excellent and I have gone there ever since for my prescription
27-05-2016
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Musab Rashid
27-05-2016