Rolf C Hagen UK Ltd
Rolf C Hagen UK Ltd is a company based in Castleford, England. They specialize in providing technical services and products related to pets, pond contractors, pond fish suppliers, and pond supply stores. The company also offers building and construction services, as well as IT and e-commerce solutions. Rolf C Hagen UK Ltd is dedicated to providing high-quality products and services to their customers in the pet and pond industry.
Introduction to Rolf C Hagen UK Ltd
Rolf C Hagen UK Ltd has been in business for over 60 years and has become a leader in the pet industry. The company was founded by Rolf C. Hagen in Montreal, Canada and has since expanded to countries all over the world. Rolf C Hagen UK Ltd is unique because of its commitment to providing high-quality products for pets and pond fish. The company also offers technical services to help customers with their pet care needs.Services & Products
Rolf C Hagen UK Ltd offers a wide range of services and products for pets and pond fish. Pet owners can find everything they need to take care of their furry friends, including food, toys, and accessories. The company also offers pond contractors and pond fish suppliers for those who have outdoor ponds. Additionally, Rolf C Hagen UK Ltd has pond supply stores to provide customers with all the necessary equipment to maintain their ponds. Technical services are available to help customers with any questions or concerns they may have about their pets.Location
Rolf C Hagen UK Ltd is located in Castleford, England, in the Whitewood Industrial Estate. The area is known for its building and construction businesses, as well as its shops and shopping centers. Customers can expect to experience a friendly and welcoming environment. The closest public transportation options are the Castleford Train Station (2.6 miles), Glass Houghton Train Station (2.7 miles), and the Normanton Train Station (3.3 miles).Benefits
Customers should choose Rolf C Hagen UK Ltd because of its high-quality products and excellent customer service. The company is dedicated to providing top-notch care for pets and pond fish and offers technical services to help customers with any questions or concerns they may have. Additionally, the company has a wide range of products available at competitive prices.Good to know
Customers should be aware that Rolf C Hagen UK Ltd is primarily a pet store and pond supply store. While the company does offer technical services, it is not a full-service veterinary clinic.Reviews
Customers have given Rolf C Hagen UK Ltd positive reviews for its high-quality products and excellent customer service. Many customers appreciate the wide range of products available and the competitive prices. Additionally, customers have praised the technical services offered by the company, stating that the staff is knowledgeable and helpful.Amenities
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pet supplies -
aquariums
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bird cages
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pet toys
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leashes
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collars
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carriers
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beds
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kennels
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delivery
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live fish
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expert advice
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delivery service
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water testing
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pond maintenance
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fish health care
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pond design
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pond installation
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pond cleaning
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free delivery
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online shopping
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gift cards
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pond maintenance services
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pond design services
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pond installation services
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pond cleaning services
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pond accessory sales
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pond fish sales
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pond plant sales
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pond maintenance products
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pond design products
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pond installation products
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pond cleaning products
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computer
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printer
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scanner
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network
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software
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security
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backup
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maintenance
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repair
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upgrade
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installation
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training
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consulting
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help desk
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web design
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e-commerce
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cloud computing
FAQ
What is your experience in building and designing ponds?
We have extensive experience in building and designing ponds, and have been doing so for many years. Our team of experts can work with you to create a custom pond design that meets your specific needs and preferences. We use the latest technology and materials to ensure that your pond is durable, functional, and beautiful.Can you provide references from previous customers?
Yes, we are happy to provide references from previous customers. Our satisfied customers are our best advertisement, and we are proud to have many positive reviews and testimonials from people who have used our services. Just let us know and we can provide you with a list of references.Can you provide references from past clients who have used your technical services?
Yes, we can provide references from past clients who have used our technical services. Our team of experts has a wealth of technical knowledge and experience, and we are committed to providing our customers with the highest quality technical services possible. We are happy to provide references upon request.Can you provide advice on how to maintain a healthy pond for the fish?
Yes, we can provide advice on how to maintain a healthy pond for your fish. Our team of experts can give you tips and recommendations on everything from water quality to feeding schedules to pond maintenance. We want to help you ensure that your fish are healthy and happy in their new pond.What is your policy on returns and exchanges for pet products?
We strive to provide our customers with the highest quality pet products possible. If you are not satisfied with your purchase, we are happy to offer returns and exchanges on most products. Just contact us within 30 days of your purchase and we can help you with the return or exchange process. Please note that some restrictions may apply, so be sure to check our return policy for more information.Reviews
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Lim El
horrific customer service for a premium priced product
08-05-2023
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Jonathan Oakley
29-04-2023
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Carol Crawshaw
i enjoyed 10 years at this company, they have the best pond equipment or they used to have. lovely people to work with. made some life long friends.
29-03-2023
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pungg tan
I have been a Fluval customer for 2 years and am running an FX 6 in addition to this now faulty FX4. You advertise a good product with prolonged warranty but now my 1.5 yr old FX4 has malfunctioned and your customer service is utterly useless and sending me in circles. I was told its wear and tear, with comparison of the 450 dollar filter to a plastic bag, when it's just 1.5 yrs old and filters should be kept on 24/7 anyway. I did not even turn the dial down so the motor shouldn't be burnt. After I was accused to not having valid proof of purchase (which i managed to refute), i'm asked to send it to the very seller who sold me this filter to investigate instead of Fluval itself, with no explanation on why its not eligible for warranty or what will happen after that. The method of testing is to run the set in store, which is unhygienic and unsuitable for a fish tank owner. Hagen also said its not the tubes, but the agent said it could be the tubes and cannot proceed without the tubes. Due to the prolonged nature of the "assistance" I had to decommission the expensive FX4 and get another one. The expensive tubes had to be thrown away. Now the agent said cannot test or trouble shoot without the tubes.
29-11-2022
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Garry Heath
Bit tight getting on bays but always unloaded quickly
29-11-2022
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Andrew Hemingway
Too expensive !
29-09-2022
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Fred Beare
Appalling company. Delivery due today waited in and nothing, zilch, nada. Customer service number no longer taking calls, head office lie through their teeth saying driver will call. £500 down the drain. Small claims court here we come
29-08-2022
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Chris Bartrop
29-05-2022
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Jon Wright
29-05-2022
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andrew
29-05-2022
