Rok Coffee
Rok Coffee is a company based in London, England that specializes in providing high-quality coffee machines and coffee beans to customers. They are known for being reliable coffee machine suppliers and coffee wholesalers, catering to the food and beverage industry. Rok Coffee is committed to delivering exceptional products and services to their clients.
Introduction to Rok Coffee
Rok Coffee is a specialty coffee company located in London, England. It was founded in 2012 with the purpose of making coffee-making accessible and enjoyable to everyone. The company is unique in that it offers a range of products that cater to both coffee enthusiasts and novices alike.Services & products
Rok Coffee offers a variety of coffee-related products and services, including coffee machines, coffee beans, and accessories. They are also coffee wholesalers, which means they supply coffee to other businesses. Their coffee machines are designed for home use, and they offer training and support to customers who purchase them.Location
Rok Coffee is located on Scala Street in London, in the bustling Fitzrovia neighborhood. The area is home to many restaurants, cafes, and shops, and it has a vibrant energy. The closest public transportation options are Goodge Street Tube Station (0.2 miles away), Warren Street Tube Station (0.3 miles away), and Euston Square Tube Station (0.4 miles away).Benefits
Customers should choose Rok Coffee because of their commitment to quality and customer service. They offer high-quality products at competitive prices, and their coffee machines are designed to last. They also provide excellent customer support, and their staff is knowledgeable and friendly.Good to know
Customers should be aware that Rok Coffee is primarily an online retailer, and their physical location is primarily used for training and demonstrations. They also offer repair services for their coffee machines.Reviews
Customers rave about Rok Coffee's products and customer service. They appreciate the company's commitment to quality and their willingness to help customers learn how to make great coffee at home. Many customers also appreciate the company's focus on sustainability and ethical sourcing.FAQ
What is the minimum order quantity for wholesale coffee purchases?
Our minimum order quantity for wholesale coffee purchases is 10 kg.Can you provide a demonstration of how to use the machines?
Yes, we can provide a demonstration of how to use our coffee machines. Please contact us to schedule a demonstration.What are the warranties on your coffee machines?
Our coffee machines come with a one-year warranty.What is the estimated turnaround time for coffee delivery?
Our estimated turnaround time for coffee delivery is 2-3 business days within the UK.What is your return policy for damaged or unsatisfactory coffee orders?
If you receive a damaged or unsatisfactory coffee order, please contact us within 48 hours of receiving your order. We will either replace the order or offer a refund.Reviews
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Ian zee
Absolutely amazing! I can now pull professional shots at home without a giant machine taking up loads of space! Highly reccomend! very well made and I just love the fact that you can purchase individual parts down to nuts and bolts! This really is a machine for life 😊
27-12-2022
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Justin
Purchased a coffee grinder and had it shipped to me in New Hampshire. It was a gift and didn't work for the person I bought it for. As a result, I reached out the company about returning it. They made the return process painless and even refunded my (quite expensive) shipping costs. This purchase didn't work out, but I suspect I'll be a customer in the future. Thank you to the team at Rok!
27-05-2022
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Harry Swindon
Fantastic company whose machine makes great coffee. Whenever my machine has had a minor fault they have sent me replacement parts at no additional cost whatsoever. I wouldn't hesitate in recommending you buy one if you're on the fence like I was!
27-05-2022
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snavox
I ordered an upgrade kit to the rok GC for my old Rok and asked for spare rubber foot included in my order. Though I was told the order had already dispatched, Rok was kind enough to send another parcel with just the rubber foot. The shipping itself would cost more than the rubber foot no doubt since I am in Phildelphia, US. This is beyond my understanding of business practice. Thank you so much.
27-05-2021
