Rocket Repairs Limited
Rocket Repairs Limited is a company based in Southampton, England that provides a range of services including computer repair, IT services, mobile phone repair, screen repair, video camera repair, water damage restoration, water purification, computer hardware and software, electronics, machinery and equipment, household services, and energy and resources. They are dedicated to providing high-quality services to their customers.
Introduction to Rocket Repairs Limited
Rocket Repairs Limited is a computer and electronics repair company based in Southampton, England. The company was founded in 2010 by a team of computer enthusiasts who wanted to provide quality repair services at an affordable price. What makes this company unique is their commitment to using the latest technology and techniques to repair devices efficiently and effectively.Services & products
Rocket Repairs Limited offers a wide range of services, including computer repair services, mobile phone repair shops, screen repair services, video camera repair services, water damage restoration services, and water purification companies. They also sell computer hardware and software, as well as other electronics, machinery, and equipment. Their skilled technicians have experience repairing a variety of devices, from laptops and desktops to smartphones and tablets.Location
Rocket Repairs Limited is located on East Street in Southampton, a bustling area that is home to many restaurants, shops, and businesses. The area is known for its vibrant nightlife and cultural attractions, making it a popular destination for both locals and tourists. The company is easily accessible by public transportation, with the closest bus stops being around 100 meters away. The three closest public transportation options are the East Street bus stop, the Queensway bus stop, and the Bernard Street bus stop.Benefits
Customers should choose Rocket Repairs Limited because of their commitment to quality and affordable prices. Their skilled technicians use the latest technology and techniques to repair devices quickly and effectively, ensuring that customers are satisfied with the results. They also offer a range of services, from computer repair to water damage restoration, making them a one-stop-shop for all electronics repair needs.Good to know
Customers should be aware that Rocket Repairs Limited may require a deposit before beginning repairs, depending on the type of repair needed. They should also note that the company is closed on Sundays.Reviews
Customers have given Rocket Repairs Limited positive reviews, praising their skilled technicians, fast turnaround times, and affordable prices. Many customers have noted that they would recommend the company to others in need of electronics repair services.Amenities
-
printer -
scanner
-
on-site support
-
remote support
-
network security
-
data backup
-
virus removal
-
computer repair
-
software installation
-
hardware installation
-
troubleshooting
-
wi-fi
-
on-site repair
-
warranty
-
credit card payment
-
technical support
-
genuine parts
-
24-hour service
-
mobile service
-
pick-up & delivery
-
parts replacement
-
professional staff
-
certified technician
-
on-time service
-
emergency service
-
quality parts
-
upfront pricing
-
free estimate
-
on-site service
-
remote service
-
customization
-
online support
-
24-hour availability
-
emergency response
-
on-site assessment
FAQ
What type of water purification systems do you offer?
We offer a variety of water purification systems, including reverse osmosis, UV disinfection, and carbon filtration. Our experts can help you choose the best system for your specific needs.What is the warranty on your water purification products?
We offer a standard one-year warranty on all of our water purification products. We also offer extended warranties for an additional fee.What is your process for assessing and addressing water damage in a household?
Our team of experts will conduct a thorough inspection of the affected area to assess the extent of the damage. We will then develop a plan for addressing the damage, which may include water extraction, drying, and repairs. We use state-of-the-art equipment and techniques to ensure that your home is restored to its pre-damage condition as quickly as possible.Do you work with insurance companies to help customers file claims?
Yes, we work with insurance companies to help our customers file claims for water damage restoration services. Our team can provide documentation and support throughout the claims process to ensure that you receive the coverage you are entitled to.Do you offer any warranties or guarantees on your repairs?
Yes, we offer a one-year warranty on all repairs performed by our team. If you experience any issues with our work, we will return to your home to make it right at no additional cost to you.Reviews
-
Stephen Ward
Had issues with my PS5 not turning on and it seemed like nobody could help until I came across Rocket Repairs! Fantastic customer service, the team were very helpful and communicated clearly throughout either via phone call or their online dashboard. Joey managed to rectify the fault within a few days and got it working. I will have one happy daughter this weekend! Would highly recommend.
27-05-2023
-
Shaun O'Toole
An excellent and efficient service at a reasonable price. Thanks for repairing my device. Highly rated and I would thoroughly recommend.
22-05-2023
-
Aleksander Marek
Not recommended! TLDR: Held my laptop for almost 4 months without seemingly doing any job. Full story: On the 5th of January I left my laptop with Rocket Repairs for investigation why it doesn't switch on. The engineer was nice, we had a chat and he mentioned that these kinds of laptops and faults are often difficult to solve (due to unavailable parts) but they will try their best - so far I was really happy. I was told there is a 25 pounds investigation fee and that it will take them 3-4 days to investigate - fine. I haven't heard from them until the 18th (so almost 14 days) - when I decided to call and ask about the laptop. They apologized and said they will now look into it. Finally, I got an update on the 21st and was told that there is a fault with the power circuit which they can try to fix for £150 and there's only 50% chance it will work - I okayed the job and was told that I will be updated in the coming week. What happened since then was radio silence - zero updates about the job. Between 21st of January and 20th of April I called them 6 times. Every time they were apologetic and telling me that maybe the engineer forgot to put the notes on the system, that it is difficult and laborious job (that's factually true) and EVERY TIME I was told the engineer will come back to me with the update in a day or two. That never happened. Finally in April I called and told them that I want to collect the laptop regardless of whether they fix it or not and so I did. They charged me only £25 for the investigation instead of the full £150 - probably indicating that they did not attempt fixing it at all, just wasting 3 months of my time.
29-04-2023
-
Colin Saunders
Excellent as always thank you. Quick (same day), quality repair of iPhone screen at a excellent price. Highly recommended!
29-04-2023
-
Wayne Ross
Too expensive
29-04-2023
-
carmel sharp
Brilliant service took my ps4 Pro and they repaired and diagnosticed so fast and good prices helpful staff thankyou.
28-02-2023
-
Michael Svendsen
Fixed my son's switch lite that another shop couldn't fix. Repaired the same day it was received. Communication was perfect. Will definitely use again.
28-02-2023
-
Khalil Sudhan
Bad service very slow, ordered a lead and even though I have my ticket number they couldn't find any details, so they took my money but hadn't ordered the lead even after a month. Have had to go back numerous times for a refund. They say our boss has to be in. They take so long to fix a PC, give many dates to pick up to find they haven't even looked at the PC yet.
28-02-2023
-
Dan NJ
Very kind, quick, & professional service. Absolutely recommended
28-02-2023
-
Lewis Mullins
Fantastic place, friendly staff, had a nintendo switch that needed repair. Took in on a Saturday and it was repaired by Monday.. and reasonably priced... awesome A++
28-02-2023
