Rock Ltd
Rock Ltd is a leading electronics store based in Southall, England. With a wide range of electronics products, Rock Ltd is committed to providing high-quality and reliable electronics to its customers. From smartphones to laptops, cameras to gaming consoles, Rock Ltd has everything you need to stay connected and entertained. With a focus on customer satisfaction, Rock Ltd strives to provide exceptional service and competitive prices. Whether you're a tech enthusiast or just looking for the latest gadgets, Rock Ltd has something for everyone.
Introduction to Rock Ltd
Rock Ltd is an electronics store that has been in operation for over a decade. The company has a reputation for providing high-quality electronic products at affordable prices. Rock Ltd's unique selling point is its outstanding customer service, which has made it a popular choice among customers.Services & Products
Rock Ltd offers a wide range of electronic products such as laptops, smartphones, gaming consoles, and accessories. Customers can also buy home appliances like refrigerators, washing machines, and air conditioners. The company provides repair services for electronic devices, ensuring that customers can have their gadgets fixed at an affordable cost.Location
Rock Ltd is located in Southall, England, on The Broadway. Southall is a vibrant area with a diverse community, and it's known for its South Asian food, clothing, and jewelry shops. Customers can expect to find a variety of businesses in the area, including banks, supermarkets, and restaurants. The nearest public transportation options are the Southall railway station, which is 0.3 miles away, the Southall bus station, which is 0.2 miles away, and the Ealing Broadway tube station, which is 2.3 miles away.Benefits
Rock Ltd provides excellent customer service, ensuring that customers are satisfied with their purchases. The company offers competitive prices for its products, making it an affordable option for customers. Additionally, Rock Ltd's repair services are reliable and affordable, providing customers with an alternative to more expensive repair options.Good to know
Customers should be aware that Rock Ltd does not offer delivery services for its products. Therefore, customers need to visit the store to purchase their desired items.Reviews
Customers have praised Rock Ltd for its excellent customer service and affordable prices. Many customers have also appreciated the company's repair services, which are reliable and affordable. Overall, Rock Ltd has received positive reviews from its customers.Amenities
-
online shopping -
technical support
-
delivery service
FAQ
What is your return policy for defective or non-functioning products?
We have a 30-day return policy for defective or non-functioning products. Customers can return the product for a replacement or a refund within 30 days of purchase with a valid receipt.Do you offer any warranties or extended protection plans for electronics purchases?
Yes, we offer warranties and extended protection plans for electronics purchases. The type of warranty or protection plan depends on the product and the brand. Customers can inquire about the options available for their specific purchase.What brands of electronics do you carry and can you provide product demonstrations or comparisons?
We carry a variety of electronics brands including Samsung, LG, Sony, and more. We offer product demonstrations and comparisons in store to help customers make informed decisions about their purchases.Do you offer any financing options for larger purchases?
Yes, we offer financing options for larger purchases. Customers can apply for financing in store and can choose from a variety of payment plans that suit their budget and needs.Are there any promotions or discounts currently available for electronics purchases?
We offer promotions and discounts on a regular basis, depending on the season and availability of certain products. Customers can check our website or inquire in store for current promotions and discounts.Reviews
-
Jasveer Singh
Dishonest Business.....Stay away at all cost. Owner and staff are bunch of 🤡 When you in take your appliance for repair they take it in and try to locate parts from appliances kept outside by other people 😠They cannot stick to their own commitment sadly !!
21-05-2023
-
Rajesh Gajjar
The service was absolutely rubbish, and the manager seemed very irresponsible. They charged me for doing nothing, and I would never recommend them to anyone. They DO NOT deserve any star.👎👎👎
18-04-2023
-
Nikesh Dhokia
Unable to trust the owner. This guy is a straight liar. We tried to get a washing machine seal replaced to no success. First, he told us an engineer would come on Tuesday. Then when he didn't come he said Saturday. Then he said the part still hadn't arrived when Saturday came. Then he said it would "definately be done on Tuesday" again. He's just time wasting. Every time we spoke to him, he didn't know who we were and kept asking for our washing machine details. HE SHOULD KNOW ALL THIS. Surely he's ordered it for us?! I tried to get him to show us his order receipt from his supplier in an attempt to confirm it was definitely ordered, and he refused. In the end, we asked for a refund and only got half our money back. I would not recommend this place.
18-04-2023
-
Richie Garrison
WORST EVER CUSTOMER Service. Stay away. I've never known anything like it. I dont know where to begin! The owner has just called me(Today) about coming to fix my fridge/freezer (Which was originally brought from them) two weeks after one of his engineers came out to tell me what was wrong with it!!! Now bare in mind, it took them a over a week to get to actually get to my house after repeated calls. During that week all the food in my fridge had to be thrown away. The engineer came to my house and told me what was wrong with it and said he go back speak to the boss and see weather the fan morot was obatianable and someone would be intouch that same day. I never heard from them! I can't begin to explain how angry I am with this shop/bussines. It's as if they dont care about the customers. The onwer of the shop claims the part needed for the fridge was hard to get and it needed to come from China.... Complete B.S!!. I found the part on Ebay (brand new) and ended up having to fix the damm fridge myself. Great for my DIY skills but not the £100 + food I had to throw away. Crazily enough the place that did the parts was roughly 25 mins away from my address and Rock LTD. NOT CHINA I pray this review saves at least one person from going through what i've had to endrure with this shop! It was very distressing.
18-10-2022
-
Jo Mckenna
DON'T USE THIS COMPANY!!!!!! Terrible customer service. The. Man who answers the phone is so incredibly rude. Never been spoken to like that in my life. Made us wait in all day continuously saying engineer will be there within the hour! Turned up at 5.40pm. When I questioned his whereabouts on my third phonecall, I was told "well he can't fly there" "I didn't give you an exact ETA". They're just out to con you and make money. They replaced a part on my washing machine which didn't fix the problem. They then asked me to pay for another part which even with my limited knowledge knew it wouldn't fix the problem. They're just in it to rip people off. Con men!!!
18-09-2022
-
Khadra Mohamed
Thanks he fixed good. In my idea only the price was high.
18-08-2022
-
Sham Vohra
Scam, lied to us
18-06-2022
-
Sim Oumar
Very bad service. They are thefts and expect more money than required for the job they did. Please never go to them.
18-06-2022
-
Shiva Laya
-100 stars Because they are time and money wasting people Choor. They robbed you Day time robbers Never go to them. Thank for reading
18-06-2022
-
Mohanad Eltaib
18-06-2022
