Rocheres Jewellers
Rocheres Jewellers is a premier jewelry company located in Camberley, England. They specialize in providing high-quality jewelry appraisals and repair services to their clients. In addition, they offer a range of financial services to help their customers manage their jewelry investments. Rocheres Jewellers is also known for their exceptional shopping experience, with a wide selection of fine jewelry available in their store.
Introduction to Rocheres Jewellers
Rocheres Jewellers is a family-owned business that has been providing high-quality jewelry services since 1973. The company was founded by a group of jewelry appraisers who wanted to create a unique shopping experience for their customers. Rocheres Jewellers is known for its exceptional customer service and attention to detail, which sets it apart from other jewelry stores in the industry.Services & Products
Rocheres Jewellers offers a wide range of services, including jewelry appraisals, repairs, and financial services. Customers can also shop for beautiful and unique pieces of jewelry, including engagement rings, wedding bands, necklaces, bracelets, and earrings. The company uses only the highest quality materials and employs skilled craftsmen to ensure that every piece of jewelry is of the highest standards.Location
Rocheres Jewellers is located on Princess Way in the heart of Camberley, England. The area is known for its vibrant shopping district, with a range of shops and businesses catering to all tastes. Customers can expect to find a variety of shops and restaurants in the area, as well as plenty of opportunities for entertainment. The Camberley train station is a short walk from the store, and the closest bus stops are the Princess Way (Stop 1) and High Street (Stop 2) stops, both of which are less than a five-minute walk away.Benefits
Customers choose Rocheres Jewellers over other jewelry stores in the industry because of the company's commitment to exceptional customer service and quality. The team at Rocheres Jewellers takes the time to get to know each customer and their individual needs, ensuring that they leave the store with a piece of jewelry that they will cherish for years to come.Good to Know
Customers should be aware that Rocheres Jewellers is a luxury jewelry store, and prices for their products and services reflect that. However, the company offers financing options for customers who want to purchase a piece of jewelry but may not have the funds available upfront.Reviews
Customers rave about Rocheres Jewellers' exceptional customer service, attention to detail, and high-quality products. They appreciate the team's willingness to go above and beyond to ensure that each customer is satisfied with their purchase. Many customers also appreciate the company's financing options, which make it easier to purchase a piece of jewelry that they love.FAQ
What types of jewelry can you repair?
We can repair a variety of jewelry pieces including rings, necklaces, bracelets, earrings, and watches. Our experienced jewelers can work with different materials like gold, silver, diamonds, and gemstones.What is your warranty or guarantee on repairs?
We offer a one-year warranty on all repairs we perform. This warranty covers any defects or issues caused by our repair work. If you encounter any problems with your repaired jewelry within one year, we will fix it at no extra cost.Can you provide references or past customer reviews?
Yes, we have many satisfied customers who have left positive reviews and feedback about our services. We can provide references upon request, and you can also read reviews on our website and social media pages.What qualifications do your appraisers have?
Our jewelry appraisers are highly qualified and experienced professionals. They have extensive knowledge of gemstones, metals, and jewelry-making techniques. They are also certified by recognized organizations in the jewelry industry.What kind of insurance do you offer for my appraised jewelry?
We offer comprehensive insurance coverage for your appraised jewelry through our trusted insurance partners. Our insurance policies cover loss, theft, damage, and other unforeseen events. We can help you choose the right insurance plan based on your needs and budget.Reviews
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Camilla Clements
I went to Rocheres as my brooch needed a repair to the clasp. Although this was a simple job, I was very pleased and impressed that the work was completed while I waited, with friendly helpful service, and at no cost.
24-05-2023
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Lisa Sandells
Visited the Camberley branch again today. Absolutely love this shop - the lady there is always super helpful and friendly and their jewellery is just beautiful. So happy you also stock some pre-loved items for variety. Am now reunited with my repaired necklace and very happy. Thank you again.
22-05-2023
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Sarah Adams
A while back I took my wedding rings in to be cleaned. When I went back in to collect them the staff explained that the stone in my engagement ring was slightly loose (I had noticed it could turn slightly in its claws previous to this, but hadn’t really thought anything of it). They said it wasn’t anything to worry about and that the stone wouldn’t fall out, but explained that at some point I should bring it in to have it repaired. About a month ago I took my rings back in to have them rhodium plated along with the fixing of my engagement ring. They had the ring for 2 days and when I went to collect not only did they look like new due to the rhodium plating, the stone in my engagement ring was secure again! I cannot fault their service and their care and attention. Thank you :)
29-04-2023
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Alison Barry
I live in Addlestone and after searching the internet for suitable Jewellers decided to use Rocheres. Sarah is excellent and kept us informed while my engagement ring ( which had lost a stone ) was repaired. Also, my husband’s wedding ring was bent. This was reshaped, enlarged, cleaned and as it was a ring that replaced an engraved Wedding ring that had been lost we asked for this one to be engraved as per the original ring. Both rings restored and at a reasonable price. Excellent service and thank you.
29-04-2023
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maryse fenning
My ring was fixed just over a year ago and I was reassured that after losing one diamond from it that the clasps were replaced to prevent diamond falling out Well diamond has fallen out so not too reassuring and being a ring thats so sentimentally important to me deeply upsetting
29-03-2023
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Will Mills
Unbelievable service from friendly & knowledgable staff - highly recommend
29-11-2022
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Jo Harrison
Rocheres is just amazing, we took my engagement ring in to be cleaned and the customer service was just incredible and the ring is now sparkling. Thank you so much.
29-08-2022
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Alison Dunne
Cannot recommend Rocheres enough!! I’ve used them a few times now for jewellery cleaning and also re- sizing and repairs. Lovely lady in shop who is so helpful. I like taking my jewellery to them as it’s not sent away so no worries about it getting lost in transit and they are a family shop not a chain. Always back on time stated or even earlier. I think the bad review they had with 1 star obviously reviewed the wrong jewellers!!!
29-08-2022
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Dani Strong
Beautiful service. Very friendly and would absolutely buy here again. It’s the personal touch when Rocheres went that extra mile for me that did it. Thank you!
29-05-2022
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Customer
My partner had her late mother's ring fixed here, recently. It took many many weeks, with no reason or call to say why. Also, my partner who is very softly spoken, felt she has been treated harshly in this shop, and has been made to feel very uncomfortable and unwelcome at these premises. I'm not one to write these reviews, but, there was no apology for taking that long (knowing this item has great sentimental attachment) no smile when it was collected, and a cold feeling felt. Why? My partner had done or said nothing wrong. So, We will not be returning here. Ever.
29-05-2022
