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Property Management Companies

ROC Property Services

ROC Property Services is a leading property management company that specializes in providing top-notch real estate and housing services. With a wealth of experience in the industry, the company offers a range of solutions that cater to the unique needs of its clients. Whether it's managing properties or providing expert advice on real estate matters, ROC Property Services is committed to delivering exceptional results that exceed expectations. As a trusted partner in the industry, the company is dedicated to helping its clients achieve their goals and maximize their returns on investment.

Introduction to ROC Property Services

ROC Property Services is a property management company that was established in 2005 with the aim of providing high-quality property management services. With over 15 years of experience in the industry, the company has built a reputation for being reliable and efficient in managing properties. They are known for their personalized approach to property management, which sets them apart from other companies in the industry.

Services & Products

ROC Property Services offers a range of services including property management, maintenance, and leasing. Their property management services include rent collection, tenant screening, and property inspections. They also offer maintenance services such as landscaping, snow removal, and general repairs. Additionally, they provide leasing services for commercial and residential properties.

Location

ROC Property Services is located in the heart of downtown, where customers can find a variety of businesses such as restaurants, cafes, and retail stores. The area is easily accessible by public transportation, with the three closest options being the subway station, bus stop, and train station, which are all within a 10-minute walk from the office.

Benefits

Customers should choose ROC Property Services because of their personalized approach to property management. The company is dedicated to providing excellent customer service and ensuring that their clients are satisfied with their services. They also have a team of experienced professionals who are knowledgeable about the real estate and housing industry.

Good to Know

Customers should be aware that ROC Property Services has strict policies regarding tenant screening and rent collection. They also have a set of guidelines that must be followed by tenants in order to maintain the property.

Reviews

Customers who have used ROC Property Services have praised the company for their excellent customer service and attention to detail. They have also been commended for their efficient handling of maintenance issues. Overall, customers have been satisfied with the services provided by ROC Property Services.

Amenities

  • amenity
    on-site maintenance
  • amenity
    online payment system
  • amenity
    pet-friendly
  • amenity
    lease renewal option
  • amenity
    parking
  • amenity
    storage
  • amenity
    green space

FAQ

What types of properties do you manage?

We manage a variety of properties including single-family homes, townhouses, apartments, and commercial properties.

How do you handle maintenance requests and repairs?

Tenants can submit maintenance requests through our online portal or by phone. We have a network of licensed and insured contractors who can handle any repairs needed. We prioritize emergency repairs and routine maintenance to ensure properties are well-maintained.

What is your fee structure for property management services?

Our fee structure varies depending on the type and size of the property. We offer competitive rates and transparent pricing. Our fees typically cover services such as advertising and marketing, tenant screening, rent collection, maintenance and repairs, and monthly financial reporting.

How do you screen and select tenants?

We conduct thorough tenant screenings that include a credit check, criminal background check, employment verification, and rental history. We also require a minimum income and rental history to ensure tenants can afford the property and have a positive rental history.

What is your process for handling late rent payments or evictions?

We have a clear and fair policy for handling late rent payments and evictions. We communicate with tenants regularly to ensure they understand their financial obligations and the consequences of not paying rent on time. If necessary, we will initiate the eviction process according to state and local laws. Our goal is to maintain positive relationships with tenants while also protecting the property owner's interests.