Featured image
Tobacco Suppliers

Roberts Direct Ltd

Roberts Direct Ltd is a company based in Port Talbot, Wales. They specialize in supplying tobacco products as well as food and beverage items. Their exact location is not disclosed.

Introduction to Roberts Direct Ltd

Roberts Direct Ltd is a UK-based company that has been providing high-quality tobacco and food & beverage products since its establishment in 2010. The company prides itself on its commitment to customer satisfaction and offering unique products that are difficult to find elsewhere in the market.

Services & products

Roberts Direct Ltd offers a wide range of tobacco products, including cigarettes, cigars, and tobacco accessories. The company also provides an extensive selection of food and beverage items, including snacks, soft drinks, and alcoholic beverages.

Location

Located in Port Talbot, Wales, Roberts Direct Ltd is situated in a bustling area with a diverse range of businesses. Customers can expect to find everything from local shops to large retail chains in the surrounding area. The location is easily accessible by public transportation, with the nearest bus stop just a short walk away. The three closest public transportation options are the Port Talbot Bus Station (0.6 miles), Port Talbot Parkway Train Station (1.5 miles), and the Aberavon Road Bus Stop (0.3 miles).

Benefits

Roberts Direct Ltd stands out from other companies in the industry due to its exceptional customer service and unique product offerings. The company is committed to providing customers with the highest quality products at competitive prices.

Good to know

Customers should be aware that Roberts Direct Ltd strictly adheres to all regulations regarding the sale of tobacco and alcohol products. Additionally, the company offers a loyalty program that rewards customers for their continued business.

Reviews

Customers have praised Roberts Direct Ltd for its excellent customer service and wide range of unique products. Many customers appreciate the company's commitment to quality and its ability to provide hard-to-find items. Overall, the company has received positive reviews from satisfied customers.

Amenities

  • amenity
    online ordering

FAQ

What types of tobacco products do you supply?

We supply a variety of tobacco products, including cigarettes, cigars, pipe tobacco, and rolling tobacco. Our selection includes both popular brands and niche products, ensuring that we can meet the needs of a diverse customer base.

Is your tobacco sourced from sustainable and ethical sources?

Yes, we are committed to sourcing our tobacco products from sustainable and ethical sources. We work closely with our suppliers to ensure that they meet our high standards for environmental and social responsibility.

What is your policy on selling tobacco products to minors?

We have a strict policy against selling tobacco products to minors. We ask for ID from anyone who appears to be under the age of 21, and we reserve the right to refuse service to anyone who cannot provide proof of age.

Do you offer any discounts or promotions for bulk orders?

Yes, we offer discounts on bulk orders of tobacco products. Please contact us directly to discuss your specific needs and to receive a quote.

What is your return policy for tobacco products?

Due to the nature of tobacco products, we do not accept returns. However, if you have any issues with the quality of our products or have received a damaged or defective item, please contact us immediately and we will work with you to resolve the issue.

Reviews

  • Remuszica

    Good company. Nice ppls, free coffee for hgv.

    27-02-2023
  • Gareth Smith

    Family run business, All are really friendly.

    27-09-2022
  • redonda kingz

    had some inconvenience with the deliverys but the receptionist Eve is on point with the costumer service and keeping intouch returning my calls

    27-05-2021
  • zuluwattz/pro

    Very good service.100

    27-05-2020
  • Steph De Silva

    Use Roberts Direct A lot. Always next day delivery, unless the items i need are out of stock. Very helpful. Friendly customer service team

    27-05-2019
  • Neil Williams

    We've been using Roberts Direct to purchase stock for our ebay business for several years and are always happy with the experience. They are a great company to deal with over the phone or in person (and if for some reason they don't have what you need in stock they will offer suitable alternatives, until requested items are back in stock so that you don't get caught short). The ability to order stock directly from the RD website is also great and deliveries are fast and efficient. If you need smoking accessories etc I highly recommend them!

    27-05-2018
  • Swansea Steve

    Very welcoming on my visit to their fully stocked tidy warehouse,was offered drink on arrival and met all my product needs,have had further business via postage system and all stock delivered safe and on time All my smoking requirements all in one place now and if i cant attend in person im assured of quick safe delivery.

    27-05-2018
  • John Gilmore

    Ordered products from this company on 29/sep & on the same day ordered totally different products from China. China products arrived Friday 2/oct and today still waiting on delivery from Roberts- Friday 9th october. So probably Monday at this stage but not holding up much hope. No feed back at any stage and when I phoned always vague. Never again.

    27-05-2016