Robert Dyas Baker Street
Robert Dyas Baker Street is a London-based company that offers a wide range of products and services to its customers. They are known for being one of the top Appliance Parts Suppliers, Hardware Stores, Lumber Stores, Paint Stores, Paper Shredding Machine Suppliers, Plumbing Supply Stores, Refrigerator Stores, Tool Stores, Vacuum Cleaner Stores, and Electronics retailers in the United Kingdom. The company also specializes in providing Machinery & Equipment to its customers. With a focus on customer satisfaction, Robert Dyas Baker Street is committed to providing high-quality products and exceptional customer service.
Introduction to Robert Dyas Baker Street
Robert Dyas Baker Street is a hardware store located in London, England. The company was founded in 1872 by Robert Dyas and has been offering quality products and services to its customers ever since. What sets this company apart is its commitment to providing a wide range of high-quality products at competitive prices.Services & Products
Robert Dyas Baker Street offers a variety of products to its customers, including appliance parts, lumber, paint, plumbing supplies, refrigerators, tools, vacuum cleaners, and electronics. The company also offers paper shredding machines for those looking to dispose of sensitive documents securely.Location
Robert Dyas Baker Street is situated in the heart of London on Baker Street. The area is known for its high-end shopping and is home to many luxury brands. In addition to hardware stores, visitors to the area can expect to find a variety of shops and restaurants. The store is conveniently located near public transportation options, including the Baker Street tube station, Marylebone train station, and several bus stops.Benefits
Customers should choose Robert Dyas Baker Street for its wide selection of high-quality products at competitive prices. The store's knowledgeable staff is always on hand to provide expert advice and assistance to customers looking for specific products or solutions to their hardware needs.Good to know
Customers should be aware that Robert Dyas Baker Street does not offer installation services for any of its products. Additionally, the store does not offer refunds on items that have been opened or used.Reviews
Customers have praised Robert Dyas Baker Street for its knowledgeable staff and wide selection of products. Many have also commended the store for its competitive prices and convenient location in the heart of London.FAQ
Do you offer any warranties or maintenance services?
Yes, we offer warranties and maintenance services for many of our products. Please inquire with a staff member about the specific product you are interested in for more information.Can you provide recommendations based on my specific needs and budget?
Yes, our knowledgeable staff can provide recommendations based on your specific needs and budget. We are committed to helping our customers find the best products for their individual situations.How quickly can you fulfill orders and provide delivery?
We strive to fulfill orders and provide delivery as quickly as possible. Delivery times may vary depending on the product and your location. Please inquire with a staff member for more information.Do you offer any delivery or shipping options for larger items?
Yes, we offer delivery and shipping options for larger items. Please inquire with a staff member for more information about the specific product you are interested in.What is your return policy for unused paint and supplies?
We accept returns for unused paint and supplies within a reasonable timeframe. Please see our return policy for more information or inquire with a staff member.Reviews
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Ash Cash (Ash - Cash)
Robert Dyas, 125-127 Baker St, London W1U 6SB I always have an excellent experience whenever I shop at my favourite Store, Robert Dyas, 125-127 Baker St, London W1U 6SB Thanks to the exceptional service provided by Ms. Lipi Akhtar, and her colleague Ms. Barbra. They are always friendly, knowledgeable, and always go above and beyond to help me find exactly what I am looking for. Their attention to detail and willingness to assist make the entire shopping process at this Store, a breeze. I highly recommend this store and their outstanding team. I shall appreciate if the Management share my compliments with the Staff concerned, as it will not just make me happy, but, will also motivate them, too. Ash
27-04-2023
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Tufayel Hussain
Staff are so kinds
27-04-2023
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4sara12
I visited your store on the 7th of February, approximately around 5:30pm and dealt with your staff member that was incredibly rude and patronising. Me and my colleague went there to use the DHL service for send a package for work. We were already met with hostility when we arrived at the store and it seemed to me that he didn’t want to help us and this isn’t the first time this has happened with this particular staff member. He told us he couldn’t help because of lack of staff but there were 2 staff members working on the shop floor. After much back and forth and telling us ‘of course we’re confused because we don’t understand anything’ he told us to wait 10 minutes. After waiting 10 plus minutes, he told us to come down and we told him it was for thin insoles and we already registered everything online. It’s not an understatement when I say, he was making everything very difficult for us to the point we felt prejudice. We wanted to send it with an envelope because the insoles were thin, and he previously did this. He outright refused and said he cannot send insoles in envelopes size 1, we then said he did it on 25th January at 11am and then ‘’he remembered’’ he did it to help me out and kept telling us he can’t do it and then proceeded to snap at me and told me to (DO YOU HAVE PROBLEM WHY DO YOU KEEP HUFFING AND PUFFING). His colleague had to intervene to calm down the situation whilst another customer told us that we should go to another store because he was so rude. In the end, we left as we couldn’t believe being treated this way. When I asked him name, to make a complaint, he refused to give me his name and told me ‘I don’t know who you are, why should I give you my name’ but had no problem telling us he was the manager of the store but refused to do his job. Is this the level of customer service we should expect from your staff and from a manager? Incredibly shocked to have been treated this way. This is incredibly upsetting, For reference - he is a white man, with a black beard and he had a hat on. Please explain why he only treated us (2 black women) like this with little to no respect , before us, there was a white lady who assisted her very happy and did not have any issues providing her the DHL service.
27-02-2023
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A.A_7
27-09-2022
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Ismet Ümit
Cashiers are very rude
27-05-2022
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Fiona Sheridan
Thanks to the lovely staff at Robert Dyas Baker Street for you help today. Much appreciated.
27-05-2022
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Robin Grossfeld
This was my first time in a Robert Dyas store and the staff were efficient and helpful. Will definitely be back.
27-05-2022
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Peter Suchet
Outstanding service today - pleasant, helpful and knowledgeable.
27-05-2022
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Clouse Ren
27-05-2022
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Saman De Silva
Fantastic products and prices on my office front
27-05-2022
