Robert Ayling Funeral Directors
Robert Ayling Funeral Directors is a company based in Guildford, England that offers a range of funeral services. They specialize in casket services, funeral directors, coffin suppliers, cremation services, and monument makers. In addition, they also offer household services, healthcare and medicine, furniture and interior design, emergency situations, and building and construction. With their expertise and compassionate approach, Robert Ayling Funeral Directors is committed to providing high-quality funeral services to their clients.
Introduction to Robert Ayling Funeral Directors
Robert Ayling Funeral Directors has been serving the needs of families in Guildford, England for over 30 years. The company was founded with the purpose of providing compassionate and professional funeral services to the community. What makes this company unique is their commitment to providing personalized services that honor the life of the deceased and bring comfort to their loved ones during this difficult time.Services & products
Robert Ayling Funeral Directors offer a range of funeral services including casket services, cremation services, and monument making. They also provide coffin suppliers and can assist with household services, healthcare and medicine, furniture and interior design, emergency situations, and building and construction. Customers can also purchase a variety of funeral products such as caskets, urns, and memorial keepsakes.Location
Located in the heart of Guildford, Robert Ayling Funeral Directors is situated in an area surrounded by businesses and shops. Customers can expect to find a variety of services and products nearby. The closest public transportation options are the Aldershot Road bus stop (0.1 miles), the Queen's Road bus stop (0.2 miles), and the London Road train station (0.5 miles).Benefits
Customers should choose Robert Ayling Funeral Directors because of their commitment to providing compassionate and professional funeral services. The company's experienced staff will guide customers through the funeral planning process and ensure that their loved one's final wishes are respected. Their personalized approach to funeral services sets them apart from others in the same industry.Good to know
Customers should be aware that Robert Ayling Funeral Directors offers pre-planning services for those who wish to plan their own funeral arrangements in advance. They also offer a range of payment options to help ease the financial burden of funeral expenses.Reviews
Customers have praised Robert Ayling Funeral Directors for their compassionate and professional services. Many have noted the company's attention to detail and personalized approach to funeral planning. Others have commented on the company's ability to provide comfort and support during a difficult time.Amenities
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funeral home -
embalming
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memorial service
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funeral service
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viewing
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burial
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cremation
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reception
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obituary
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death certificate
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free delivery
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customization options
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aftercare service
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payment plans
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showroom
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personalization
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quality assurance
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warranty
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24-hour service
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transportation services
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grief support
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pre-planning assistance
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aftercare services
FAQ
What types of monuments do you offer?
We offer a wide range of monuments, including headstones, plaques, and memorials. These can be customized to suit your specific needs and preferences, and we work closely with our clients to ensure that their loved ones are honored in the most appropriate way possible.What is the timeline for completing the cremation process?
The timeline for completing the cremation process can vary depending on a number of factors, such as the availability of the crematorium, the paperwork required, and any specific requests from the family. However, we typically aim to complete the process within a few days of the initial consultation.What kind of emergency situations may arise, and how do you handle them?
Emergency situations can range from sudden deaths to unexpected changes in funeral arrangements. We understand how stressful these situations can be, and we are always prepared to handle them with compassion and professionalism. Our team is available 24/7 to assist with any emergency needs or requests.What is your policy on refunds or exchanges for caskets?
We understand that circumstances can change, and we are committed to working with our clients to ensure their satisfaction. If for any reason you are not satisfied with your casket purchase, we are happy to offer a refund or exchange within a reasonable timeframe. Please contact us for more information.What is included in your funeral package?
Our funeral package includes a range of services, such as transportation of the deceased, preparation of the body, use of our funeral home for the service, and assistance with paperwork and other arrangements. We also offer customizable options to ensure that each funeral is tailored to the specific needs and wishes of the family. Please contact us for more information on our funeral packages.Reviews
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Mark Puddifoot
I dealt with abby , she was fantastic. All aspects of the funeral were gone thru together with me for my dad. The funeral director at the crematorium was ever so repectful and friendly , he went above and beyond imho. I would definitely recommend Robert Robert aylings to any of my friends in need of a funeral directors services.
27-04-2023
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Adrian Hill
Really good, can not fault anything made a difficult time a lot easier to deal with when planning my dads funeral, all the staff were kind and helpful and as a family we have now used mutiple times because of the way they have looked after us .. Thank you so much for all your help
27-04-2023
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Chris Dempsey
Although the funeral went just as planned and all went well. I would avoid using this service. They will not tell you (until the day of the funeral) that any outstanding costs will be passed to a debt collector, which will in turn effect your credit rating. They don’t do payment plans and don’t really seem to care about the effects this would have on people… people who have just lost a loved one. Not a nice way of doing things, especially given the service they are providing, you would think they’d be more compassionate. Received nearly £3500, and now want to pass £200 to a debt collector!
27-03-2023
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Peter Allchin
All the staff were very compassionate and friendly. The service was exactly what we wanted.
27-01-2023
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Pam Nichols
Everything everybody that was involved at Robert Ayling Funerals,were excellent, and caring they couldn't have done any better,thank all of you so much
27-09-2022
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brian simms
27-06-2022
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Guzman Gonzalez
A big thank you to Sam, Abby and Rebecca for all their help and support in arranging my dad's funeral, which on the day was perfect. They also took good care of his ashes whilst the family arranged for their transport abroad, providing all the necessary documentation when we were ready to take him. The team at Robert Ayling are kind and compassionate people who provide an excellent service, during what is a difficult time.
27-05-2022
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Peter Sweeney
The experience was mostly positive in that everything was handled efficiently at a reasonable price. However at one point on the phone I found myself in shouting match with them over matters I had already agreed and also implications that I had not given them relevant information. What I don't like is to be given bad news in a way that implies I already know about it. It is obviously a house style because when I raised a complaint with head office I received several communications saying things like "I can confirm that we do not record outgoing phone calls from our funeral homes" when of course they were not confirming as it was new information. The whole thing seems designed to cover up their own communication failures. It's fair to say there is a difference in recollection of the details of the contentious phone call, particularly who it was I was talking to. As a result I named a member of staff and they say it was someone else I was talking to. What disturbs me is that the person I named was given the task of ringing me to agree an outcome. That is not the right way to handle a complaint. Definitely not recommended.
27-05-2022
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Hannah Inskip
Everyone I dealt with was lovely: Rebecca, Sam, Abi. Sam was such a calm, friendly, supportive and all round lovely presence at the crematorium. They were all so kind to my mum too when she phoned. Thank you. Highly recommend.
27-05-2022
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Dominique Casanova
Abby and the team were caring, considerate and professional. They handled everything with care, respect and dignity.
27-05-2022
