Robert Alan Jewellers
Robert Alan Jewellers is a UK-based company that specializes in the diamond trade. They offer a range of services including jewelry appraisals, exports, and wholesale. In addition, they provide financial services to their clients. The company also has a manufacturing and fabrication division. Robert Alan Jewellers has a retail presence with shops located throughout the country.
Introduction to Robert Alan Jewellers
Robert Alan Jewellers is a renowned jewelry company that has been in business for over 30 years. The company's purpose is to provide high-quality and unique jewelry to customers, while also offering exceptional customer service. What makes this company stand out is its expertise in diamond dealing, jewelry appraisals, and jewelry exporting, as well as its ability to provide wholesale services and financial services.Services & products
Robert Alan Jewellers offers a wide range of services, including jewelry manufacturing and fabrication, diamond dealing, jewelry appraisals, and jewelry exporting. Customers can also purchase a variety of jewelry products, such as engagement rings, wedding bands, necklaces, bracelets, and earrings. The company's products are made with high-quality materials and are designed to be unique and timeless.Location
Robert Alan Jewellers is located in New Milton, a charming town in England. The area is known for its quaint shops and shopping centers, as well as its proximity to the coast. Customers can expect to find a variety of businesses in the area, including restaurants, cafes, and other retail stores. The closest public transportation options are New Milton train station (0.4 miles), New Milton bus station (0.3 miles), and Ashley train station (1.2 miles).Benefits
Customers should choose Robert Alan Jewellers because of the company's exceptional customer service, high-quality products, and expertise in the jewelry industry. The company's ability to offer unique and customized jewelry sets it apart from other jewelry companies in the area. Additionally, the company's financial services and wholesale options make it a one-stop-shop for all jewelry needs.Good to know
Customers should be aware that Robert Alan Jewellers is closed on Sundays and Mondays. Additionally, the company offers free jewelry cleaning and repairs for all of its products.Reviews
Customers rave about Robert Alan Jewellers' exceptional customer service, high-quality products, and expertise in the jewelry industry. Many customers have praised the company's ability to provide unique and customized jewelry, while others have applauded its financial services and wholesale options. Overall, customers highly recommend Robert Alan Jewellers for all of their jewelry needs.Amenities
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customization service -
engraving service
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online shopping
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gift wrapping
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after-sales service
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insurance
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valuation
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appraisal
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gemology
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authentication
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certification
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repair
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customization
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engraving
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consultation
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credit card acceptance
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returns
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delivery service
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wholesale pricing
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layaway
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credit card payment
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display case
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security system
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refund policy
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complimentary shipping
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appraisal service
FAQ
Can you provide a detailed written appraisal report?
Yes, we can provide a detailed written appraisal report for your jewelry. Our appraisals are conducted by certified gemologists and include a thorough description of the piece, its value, and any other relevant details.What types of jewelry do you specialize in?
We specialize in a wide range of jewelry, including diamonds, precious stones, gold, and silver. We also offer custom design services for those looking for something unique and personalized.How often should I get my jewelry appraised?
We recommend getting your jewelry appraised every two to three years to ensure that its value is up-to-date and that you have adequate insurance coverage. However, if you experience any significant changes in your jewelry collection or if you suspect that a piece may have increased in value, we recommend getting it appraised sooner.What is your production capacity?
As a jewelry retailer, we do not have a specific production capacity. However, we work with a number of trusted suppliers and manufacturers to ensure that we can meet the needs of our customers and provide a wide range of high-quality jewelry options.What is your return policy for damaged or defective items?
We take pride in the quality of our products and stand behind our merchandise. If you receive a damaged or defective item, please contact us immediately so that we can arrange for a return or exchange. We offer a 14-day return policy for all purchases made in-store or online, provided that the item is in its original condition and accompanied by a receipt.Reviews
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Sandra Dickinson
Great service of two vintage watches both of which are working perfectly now, and beautiful jewellery always available…. Really lovely store…. A great find. Robert Alan himself is a real gentleman. 🌟🌟🌟🌟🌟
29-04-2023
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J
Robert Alan Jewellers provided me with a quality service backed by real expertise and strong knowledge depth. If you need a real jewellers, then this is the place to go. The repair was top class and fair price. Weldone Robert Alan.
29-04-2023
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Louise Ford
Excellent service highly recommend. Took my rings in to be resized prompt and very good value
29-04-2023
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N K
Took my Grandads' ring to be cleaned - it hadn't been cleaned in a long time. The service was excellent, they cleaned it whilst I waited and did an absolutely fantastic job, it's like a whole new ring! Would definitely recommend.
28-02-2023
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Joanne Higgins
A professional and speedy service to adjust the links and sizing of my watch.
28-02-2023
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Aziel Davenport
Robert Alan Jewellers are by far one of the best jewellers I have come across. Nothing is too much trouble. They are very eager to please, even if it is just a little piece of jewellery . In my experience, they are polite and courteous and will go the extra mile to satisfy all their customers. Recently I asked them to match a bracelet I was given and they have gone out of their way to source the exact colour and I can't wait to wear my bracelet, necklace and earing. Thank you Robert Alan Jewellers. ***** Recently I hosted a jewellery party where I could quite easily have bought half the items of top quality jewellery from Robert Alan Jewellers. Not only was the jewellery of excellent quality but also the service was second to none. Come to Bournemouth Robert Alan, I shall be your top customer! Thank you for your kindness and exemplary service. 🌟🌟🌟🌟🌟 I can't recommend Robert Alan Jewellers highly enough! They are a family business and cater to individual needs. Nothing is too much trouble. They are a fantastic team and my family and I are very grateful to them especially Tim Kerntiff for all his dedication and hard work and for all that he has done. I ordered bespoke pearl and sapphire earrings, necklace and bracelet for my daughter's wedding day. They are absolutely stunning. Thank you so so much. I highly recommend Robert Alan Jewellers *****k Recently I ordered a beautiful necklace and a couple of pendants for my granddaughter. Tim is such a genuine guy, he recommended the jewellery in platinum as that metal was cheaper than gold at the time. All I can say is that Tim always considers the client and always suggests what’s best. I am so so honoured to call Tim and his lovely family my friends. Please visit Robert Alan Jewellers for all your jewellery requirements - I guarantee that you will not be disappointed. Thank you Robert Alan Jewellers and especially Tim ⭐️⭐️⭐️⭐️🌟
28-02-2023
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Beth Cleaver
Avoid at all costs! Awful! Extremely rude! Not a good word to say about Robert Alan! They state they provide a finger measuring service even if the intension isn’t to buy a ring from themselves, but upon asking for this service Mr Alan refused and clearly said “No because you will go somewhere else!” And in this case I will be doing exactly that. The ring I tried did not fit perfectly, it was slightly too big. I agree you don’t always get things right and on this occasion this was the case. I have recently got engaged and this experience not nice at all. I am now in the process of a bespoke ring else where, who are totally shocked that ring sizing was refused as often this is needed for the man to go and purchase a ring for their partner.
28-02-2023
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Elliott Drew
I have used Robert Alan Jewellers for many years and would highly recommend them for bespoke jewellery, watch/jewellery repair and gifts to suit every occasion. Excellent customer service from everyone there, great advice when needed and a beautiful shop. A lovely family run business.
28-02-2023
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Mandy B
Wow, what a store! A fountain of knowledge and very patient with my many questions! Very thankful, shall definitely be visiting again x
28-02-2023
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Newforest Bloke
My wife took 2 rings to be enlarged. Very happy with the results, excellent finish and cannot see the adjustment.
28-02-2023
