Riverstones
Riverstones is a UK-based company that specializes in auto brokering services for cars, boats, and motorcycles. With a focus on providing quality customer service, Riverstones helps clients find the perfect vehicle to suit their needs. The company is located in Wickford, England and is committed to providing reliable and efficient services to its customers.
Introduction to Riverstones
Riverstones is an auto brokerage company based in Wickford, England. The company was founded with the purpose of providing customers with a stress-free and personalized experience when buying or selling cars, boats, and motorcycles. What makes Riverstones unique is their commitment to understanding the needs and preferences of their customers, and their ability to find the perfect vehicle that fits those specific criteria.Services & products
Riverstones offers a variety of services to their customers. They specialize in helping customers find the perfect car, boat, or motorcycle that fits their needs and budget. They also offer trade-in options for those looking to sell their current vehicle. In addition, the company provides financing options to help customers purchase their dream vehicle.Location
Located in Wickford, Riverstones is nestled in a bustling area with a mix of residential and commercial businesses. Customers can expect to find a variety of shops and restaurants in the area, as well as convenient access to public transportation. The closest public transportation options include the Wickford Train Station (1.3 miles), the Wickford Bus Station (0.7 miles), and the Runwell Hospital Bus Stop (0.3 miles).Benefits
Customers should choose Riverstones because of their commitment to providing a personalized experience that takes into account the unique needs and preferences of each customer. Their team of experts is dedicated to finding the perfect vehicle that fits both their customer's lifestyle and budget. In addition, they offer financing options and trade-in options to make the process as seamless as possible.Good to know
Customers should be aware that Riverstones is a brokerage company and not a dealership. This means that they work with a network of dealerships to find the perfect vehicle for their customers. They also offer extended warranties and vehicle protection plans to ensure that their customers have peace of mind when purchasing a vehicle.Reviews
Customers rave about the personalized service they receive from Riverstones. Many appreciate the fact that the team takes the time to understand their unique needs and preferences. Customers also praise their ability to find the perfect vehicle that fits both their lifestyle and budget. Overall, customers highly recommend Riverstones for their professionalism, expertise, and dedication to customer satisfaction.Amenities
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power windows -
power locks
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bluetooth
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air conditioning
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cd player
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usb port
FAQ
What is your commission rate for brokering the purchase or sale of a vehicle?
Our commission rate for brokering the purchase or sale of a vehicle varies depending on the specific transaction. We will provide you with a clear and transparent breakdown of fees and commissions before any agreement is made.Do you have experience brokering the type of vehicle I am looking for, such as a luxury car or a motorcycle?
Yes, we have experience brokering various types of vehicles including luxury cars, motorcycles, boats, and more. Our team of experienced brokers will work diligently to find the vehicle you are looking for.What services do you provide beyond brokerage, such as helping with financing or registration?
In addition to brokerage, we also offer a range of services including financing assistance, registration and licensing, transportation and delivery, and more. We strive to provide comprehensive support throughout the entire buying or selling process.How do you ensure the vehicles you broker are in good condition and have a clean title?
We carefully evaluate each vehicle before we broker a transaction to ensure that it is in good condition and has a clean title. We work with reputable dealers and sellers to ensure that all vehicles meet our high standards of quality.What is your process for handling disputes or issues that may arise during the transaction?
We take any issues or disputes that may arise during a transaction seriously and work to resolve them quickly and efficiently. Our team will work as a mediator between the buyer and seller to find a mutually beneficial solution. We pride ourselves on our commitment to excellent customer service and satisfaction.Reviews
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Callum Mckeown
Wouldn't recommed Riverstones, purchased a Ford Fiesta from here in June 2017. I don't live locally so was quite a journey to collect the car but after first viewing and test drive car seemed fine and was in much better condition than others that I viewed so decided to buy it. After having it a week or so I suspected the Aircon wasn't working correctly so got it checked by a garage local to me who found a couple of minor faults and as suspected the aircon was leaking. I contacted Kevin and explained the faults but he refused to refund the cost of repairs instead insisting that I take the car back to him to repair it. Although this was inconvenient it was better than nothing so returned it to him. When I went to collect it he had repaired the minor faults but said there was no leak on the Aircon so had just re-gased it. I explained that my garage had showed me pictures of fluid leaking from the Aircon system but he got annoyed at this and said that they don't know what they're talking about. Afte this I regularly checked the aircon and after about a month it had stopped working again, which confirmed that it had a leak. Depending on what component had failed it could cost over £400 to repair. I contacted Kevin who was initially completely un-helpful and basically said it wasn't his problem and that it probably developed a leak since I got it back from him. After checking with Consumerline I got back in touch with Kevin and explained that his repair was un-satifactory and that my garage had found evidence of a leak prior to the re-gas. It was now the end of October and Kevin said he'd speak to his local trading standards officer and get back to me in a couple of week's. Now almost 6 months later and after a number of excuses from Kevin still no answer or agreement to refund the aircon repair cost. Kevin has since taken down his website and has no cars adverstised so not sure if he's stopped trading or trading under a different name.
29-05-2019
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Margaret Acott
Really nice people and superb car, excellent service and very pleased. Many thanks to all at Riverstones, I will be back to buy a car for my daughter.
29-05-2017
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Paul Stokes
Kevin went above and beyond to assist me today. He made time for me to be able to collect on a Sunday. I purchased a second hand fiesta from Kevin @ Riverstones and having viewed four used cars earlier from other car dealers that did not match their advertisements I was unsure what to expect when I visited his premises on Saturday. I need not have worried. The car was immaculate. Cleaned inside and out. Kevin genuinely looks after his customers and makes sure all his cars for sale are in pristine condition. Thank you.
29-05-2017
