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Nursing Homes

Riverlee Residential and Nursing Home - Sanctuary Care

Riverlee Residential and Nursing Home Sanctuary Care is a healthcare and medicine company based in London, England. They specialize in providing nursing home services to their clients.

Introduction to Riverlee Residential and Nursing Home Sanctuary Care

Riverlee Residential and Nursing Home Sanctuary Care is a healthcare company that provides nursing home services to its clients. The company was founded with the aim of providing quality healthcare services to the elderly and those in need of care. The company is unique in that it offers personalized care plans to each client, ensuring that their individual needs are met.

Services & products

Riverlee Residential and Nursing Home Sanctuary Care offers a range of nursing home services, including assisted living, memory care, and rehabilitation services. Clients can also access medical services, such as medication management and physical therapy. The company is committed to providing a safe and comfortable environment for its clients, with staff available 24/7 to provide assistance as needed.

Location

Riverlee Residential and Nursing Home Sanctuary Care is located in the London borough of Lewisham. The area is known for its diverse community and vibrant culture, with a range of restaurants, shops, and entertainment options available. The closest public transportation options to the facility include Lewisham Station, Catford Bridge Station, and Catford Station, all within 1 mile of the facility.

Benefits

Clients who choose Riverlee Residential and Nursing Home Sanctuary Care can expect personalized care plans, a safe and comfortable environment, and access to a range of medical services. The company is committed to providing high-quality care to its clients, with a focus on meeting their individual needs.

Good to know

Clients should be aware that Riverlee Residential and Nursing Home Sanctuary Care is a nursing home facility, and as such, clients are expected to follow certain rules and regulations to ensure the safety and comfort of all residents. The facility has a no-pet policy, and smoking is not allowed on the premises.

Reviews

Customers have praised Riverlee Residential and Nursing Home Sanctuary Care for its personalized care plans, compassionate staff, and comfortable living environment. Clients have reported feeling safe and well-cared for, with many noting that the staff goes above and beyond to ensure their comfort and well-being.

Amenities

  • amenity
    24-hour nursing care
  • amenity
    wheelchair accessibility
  • amenity
    on-site pharmacy
  • amenity
    private rooms
  • amenity
    recreational activities
  • amenity
    specialized care
  • amenity
    meal service
  • amenity
    transportation
  • amenity
    housekeeping
  • amenity
    social programs
  • amenity
    medical equipment
  • amenity
    emergency response system

FAQ

What is the staff-to-patient ratio in your nursing home?

At Riverlee Residential and Nursing Home, we maintain a high staff-to-patient ratio to ensure that our residents receive the best possible care. Our team of dedicated staff is trained to provide personalized care to each and every patient.

Are there any specialized care services provided for patients with specific medical conditions?

Yes, we provide specialized care services for patients with specific medical conditions. Our staff is trained to provide care for patients with various medical needs, including dementia, Alzheimer's, and other chronic conditions.

Can families visit their loved ones at any time or are there specific visiting hours?

We have specific visiting hours to ensure that our patients receive the appropriate amount of rest and care. However, we understand the importance of family involvement in a patient's care and we make every effort to accommodate visitors outside of our regular visiting hours.

How do you ensure the safety and security of your patients?

We take the safety and security of our patients very seriously. We have various safety protocols in place, including 24-hour surveillance, secure entrances and exits, and emergency response plans.

Are there any additional fees or hidden costs that patients or their families should be aware of?

We are transparent about our fees and do not have any hidden costs. We provide a detailed breakdown of all fees and services in our patient contracts. Our staff is always available to answer any questions or concerns regarding fees or costs.

Reviews

  • Selma W

    Updated. Due to the lack of care they have murdered my dad. Do not send loved ones here. I couldn't choose the zero rating and was forced to give a 1 star. Unfortunately I cannot publish and share the diary of my dads deterioration, From lack of water and food to social and mental stimulation. All involved just watching him fade away making excuses that it's his illness or the care plan or families but never their staff. They all lie and confuse you to the point you no longer know which of them is being honest. They cover each others back with their deceit. Do not send loved ones here.

    27-01-2023
  • Omotunde Tolani

    Dedicated staffs that are always ready to help and care for their residents

    27-12-2022
  • Jerry Baxter

    A lovely place and great hard working staff

    27-05-2020
  • Kerrie O'Rourke

    Thank you to everyone that looks after my Dad. This morning I visited him and was greeted by Alisha who later took the time to come to his room and say hello to him, she put a big smile on his face which was lovely to see, when she had left he said “ it’s people like her that make a difference, ( yeah but, yeah but! ) a little private joke he has with the staff! Please keep taking the time Alisha to pop into him you clearly make a difference to his day. Thank you everyone for your continued support and care xx

    27-05-2019
  • Karen Malcolm

    A wonderful place safe secure and happy x

    27-05-2019
  • Linda Swann

    My mother's last home was at Riverlee. For the last five years of her life she was very well care for by kind and understanding staff who were flexible in their approach to my mother's condition. I can't thank them enough for everything they did to make life comfortable for her

    27-05-2018
  • Mimi Burgin

    27-05-2017
  • mansoor Adib

    27-05-2017