Right at Home Portsmouth - Care Agency, Home Care, Elderly Care, Rated Outstanding
Right at Home Portsmouth is a care agency based in Portsmouth, England. They specialize in providing home care and elderly care services. The company has been rated as outstanding and offers a range of services including home helps, nurses' agencies & care agencies, healthcare & medicine, and household services.
Introduction to Right at Home Portsmouth Care Agency, Home Care, Elderly Care, Rated Outstanding
Right at Home Portsmouth Care Agency is a UK-based home care agency that provides top-notch care services to the elderly. Established with the aim of providing reliable, personalized care services to seniors, the company has a team of experienced caregivers who are dedicated to ensuring that their clients receive unmatched care and support. What makes this company unique is their outstanding rating, which is a testament to the quality of care they offer.Services & products
Right at Home Portsmouth Care Agency offers a wide range of home care services, including personal care, companion care, respite care, and specialist dementia care. Their services are tailored to meet the specific needs of each client, and they are provided by trained and compassionate caregivers. Customers can also buy a range of home help products, such as mobility aids, personal care products, and home safety equipment.Location
Right at Home Portsmouth Care Agency is located in Trafalgar House, 223 Southampton Rd, Portsmouth PO6 4PY, United Kingdom. The area is home to a variety of businesses, including restaurants, shops, and healthcare facilities. Customers can also expect to experience a friendly and welcoming atmosphere, with easy access to public transportation options. The closest public transportation options include Bus Stop (0.1 miles), Hilsea Train Station (1.1 miles), and Cosham Train Station (1.7 miles).Benefits
Customers should choose Right at Home Portsmouth Care Agency because of their exceptional care services, which are delivered with compassion and professionalism. The company has a team of experienced caregivers who are trained to provide personalized care services that meet the unique needs of each client. They also offer affordable prices and flexible care options, making it easy for customers to access the care they need.Good to know
Customers should be aware that Right at Home Portsmouth Care Agency is committed to providing high-quality care services that meet the needs of their clients. They also prioritize the safety and wellbeing of their caregivers, and they have implemented strict safety protocols to ensure that everyone stays safe and healthy.Reviews
Customers have praised Right at Home Portsmouth Care Agency for their outstanding care services, professionalism, and compassion. They have also commended the company for their affordable prices and flexible care options. Overall, customers have reported a positive experience with the company, and they highly recommend their services.FAQ
How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We have a rigorous selection process for our healthcare professionals that includes a thorough interview and background check. We also require our caregivers to have relevant qualifications and experience in the healthcare industry. Additionally, we provide ongoing training to ensure our caregivers are up to date with the latest practices and techniques in elderly care.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent, and we do not have any hidden fees or costs. We offer a range of packages to suit different needs and budgets, and our pricing is competitive. We will provide you with a full breakdown of costs before you sign up for our services.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take complaints, issues, and emergencies very seriously and have a dedicated team to handle them. We have an open-door policy, and our clients can contact us at any time to discuss any concerns they may have. Our team will work with you to resolve any issues as quickly and efficiently as possible.Are your caregivers licensed and trained?
Yes, all our caregivers are fully licensed and trained. We have a strict policy of hiring only qualified and experienced healthcare professionals who share our commitment to providing high-quality care to our clients.How do you ensure client privacy and confidentiality?
We take client privacy and confidentiality very seriously and have robust policies and procedures in place to protect our clients' personal information. We only share information with third parties with the client's express consent, and we ensure that all our staff members are trained on the importance of confidentiality.Reviews
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Charlotte Waters
The company is very good to work for the management look after there employees and the clients. It’s an all rounder caring job personal care, cooking, cleaning and companionship. There belief is to go the extra mile. Flexible hours great training and a good friendly supportive team.
29-04-2023
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Tracy Williamson-brown
I have been working for Right at Home Portsmouth for 4 years now and have to say that I absolutely love my job and wouldn't want to be doing anything else. To be able to assist our lovely clients with their daily routines is amazing, it's so rewarding to know that you make a difference and that you are helping to provide the care they need in their own home. Right At Home have always been very supportive of me, are always there if you need anything. We have a wonderful team of caregivers who support each other. I would definitely recommend working for this company, I'm sure like me you won't look back.
29-03-2023
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Rachel Jeffery
Having never worked in care before, I was nervous of what to expect. I’ve heard many horror stories. RAH welcomed me with open arms. Full training was given and 24 hour support available. I enjoy going to work and helping others in their own homes. Our clients are so lovely. RAH are very accommodating and so appreciative of their team, I never experienced that before so very welcome. Best job I’ve ever had ❤️ Bonus is that I can chose my hours to work around my family. Great full for the opportunity.
28-02-2023
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rodjer s
Great company to work for, opportunities to learn and progress. great office support team and managed professionally.
29-09-2022
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Lucy Preston
I came to work for Right at Home after working 6 months as private live in carer. When I knew that was coming to an end, I started looking around for work. Friend recommended RaH to me, and after learning more about company I got in touch, and was really happy to find they had a live in position locally. I have found RaH supportive and always helpful if I need any support with anything from work to training.
29-09-2022
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Claire Eynon
Great Company to work for. Friendly team. Wonderful Clients. I hadn't done care before i started in 2019 but i couldn't imagine doing anything else now.
29-08-2022
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Mary Strongitharm
Very professional and very kind and caring. Good support from Emma in the main office and all of the carers were super especially Nicky and Julie. Thank you for all you did we would not hesitate to recommend. Mary & Jenny
29-07-2022
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Debbie Morgan
My lovely dad devoted most of his life looking after others, mentally, physically and emotionally. He was always there, a huge presence. When he needed care we were there, I was there but ultimately it wasn’t enough so my search for the next best thing started. During lock down I was fortunate enough to meet someone who worked for Right at Home whilst out walking my dogs. Her enthusiasm and professionalism were inspiring and infectious. I also have a friend who had worked for R@H. I would trust my life with her, her mantra is ‘deliver unto others as you would wish for yours.’ That was good enough for me! My dad deserved the very best and Right at Home met my exacting and discerning standards. When I met the Care Manager I wasn’t disappointed. My one in a million dad was always going to be accommodating. He was so happy I’d have help and he was over the moon my mum approved- a tough one. Personally I was very impressed with the ‘no stranger’ policy R@H have adopted. It’s rare in the Community to know for sure who is visiting, delivering care and their arrival time. The Care Manager kindly offered to visit, in her own time, when I bathed my dad to learn ‘the ropes’ - another first in my experience. So reassuring, comforting and professional. I knew my dad was in the safest, kindest, trustworthy and caring hands possible. If he was happy, I was happy. If I was happy, my family was happy. R@H were very accommodating as more care was requested. Documentation was thorough and informative, the carers were observant promptly reporting concerns to my mum and myself. My dad so enjoyed his time with his carers, Covid meant he couldn’t see his friends, challenging times for so many. One constant was the unstinting support from R@H. It’s impossible to put into words the relief I felt knowing he was receiving the best care possible. If I have regrets it’s that I was not able to introduce my lovely dad to R@H much sooner and more poignantly that he’s not still here to enjoy their TLC. My legend of a dad was the best, just as you lovely people at R@H are. Thank you from the bottom of my heart.
29-05-2022
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Anna Walsh
RAH looked after my mother for three years. The ladies who visited were always professional, reliable, kind and caring. My mother enjoyed their visits and looked forward to them coming. We very much appreciated all they did for my mother. The company is well run with a good support team in the office.
29-05-2022
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Richard Crompton
29-05-2022
