Right at Home Croydon
Right at Home Croydon is a company based in Croydon, England. They specialize in providing home help and household services to their clients.
Introduction to Right at Home Croydon
Right at Home Croydon is a household services company based in Croydon, England. The company was founded with the aim of providing high-quality home helps to individuals in need of household services. The company is unique because it provides tailored services that cater to the individual needs of each customer.Services & products
Right at Home Croydon offers a range of household services to its customers. These services include but are not limited to cleaning, cooking, laundry, gardening, and running errands. Customers can choose from a variety of packages that are tailored to their individual needs.Location
Right at Home Croydon is located at 347 Lower Addiscombe Rd, Croydon CR0 6RG, United Kingdom. The area is known for its bustling high street, which is home to a variety of shops and restaurants. Customers can expect to experience a vibrant and diverse community in the area. The company is conveniently located near public transportation options, including the East Croydon railway station (1.5 miles), the West Croydon railway station (1.2 miles), and the Addiscombe tram stop (0.2 miles).Benefits
Customers should choose Right at Home Croydon because of the company's commitment to providing high-quality household services that are tailored to their individual needs. The company has a team of experienced professionals who are dedicated to ensuring customer satisfaction. They also offer flexible scheduling options that make it easy for customers to book appointments that work for them.Good to know
Customers should be aware that Right at Home Croydon requires a consultation before offering services to ensure that the company can provide services that meet the specific needs of each individual customer.Reviews
Customers have praised Right at Home Croydon for providing high-quality household services that are tailored to their individual needs. They have also praised the company's team of professionals for their dedication and commitment to ensuring customer satisfaction.Amenities
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background check -
insurance
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bonded
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flexible schedule
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cleaning supplies
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reliable
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punctual
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friendly
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experienced
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trustworthy
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organized
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professionalism
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responsive
FAQ
What types of home help services do you offer?
We offer a variety of home help services, including assistance with personal hygiene, meal preparation, medication reminders, light housekeeping, transportation, and companionship.What are your rates for your home help services?
Our rates for home help services vary depending on the level of care needed and the frequency of service. We offer a free in-home consultation to determine the exact needs of each client and provide a personalized quote.Do you conduct background checks on your employees?
Yes, we conduct thorough background checks on all of our employees, including criminal record checks and reference checks, to ensure the safety and well-being of our clients.Are your employees insured and trained for the services they provide?
Yes, all of our employees are insured and trained to provide the highest quality of care for our clients. We also provide ongoing training and support to ensure that our employees are up-to-date with the latest industry standards and best practices.What is your cancellation policy for home help services?
We understand that sometimes circumstances can change, and we strive to be flexible with our clients. We require at least 24 hours' notice for cancellations, and we will work with clients to reschedule appointments whenever possible. However, we do reserve the right to charge a cancellation fee for appointments cancelled with less than 24 hours' notice.Reviews
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Elizabeth Hammond
We are absolutely thrilled with the care that our loved one with dementia is receiving from Hakeem and the team at Right At Home Croydon. The carers (Georgia and Hema) are top notch and really do care about the well being of their clients. Our relative is happy with the care as well and mentions often how much she likes the people that come to visit her and help her. We have such peace of mind knowing that they are there to help and they have improved all of our lives significantly already. I'm so grateful we found them and recommend them highly to anyone!
27-06-2022
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Anjana Patel
Teribble to mediocer Inadequate at times. Owner does not want to take feedback to improve staff neither does the care manager whilst expanding on good and franchise guidance. No improvement in quality of care. Treats council contracts as second class but rubs hands on the money coming in. No apology from care staff or owner who say "slap on the wrist" and "sit on naughty step" by a carer is ok manager does nothing about the owner as owner thought it was funny. Carer is ask question am I in it for the money or the care. The answer is the money. The owner visited my home uninvited for no reason then later said it was about the google review. Good Luck!
27-05-2022
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Jacqui Spurgeon
Kakeem and his team particularly Marie provide an excellent care service. They go over and beyond and nothing is too much trouble. To cite just one occasion... I had an emergency early on a Sunday morning when the husband of a lady who has dementia was taken into hospital. I called Marie in complete panic and by 11am she had arranged for the lady to have 4 calls per day and kept me updated thereafter. The whole team of carers are professional, empathetic and deal with difficult situations with compassion and always a smile - I cannot praise them enough.
27-05-2022
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Annette Pady
What an amazing team both operationally and the office support. They provide my dad's care and each and everyone are friendly, committed and dedicated and provide both professional yet compassionate care at all times.i cannot express how comforting it is to know that they are reliable and I will only be called as a last resort. No proposal or change is too much trouble...always willing to be flexible to meet my dad's needs I have recommended them to many friends in need of a reputable care giving service. Keep up the good work as the care givers are what I would consider the next best thing to family to my dad....Amazing
27-05-2022
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Lesley Gascoigne
I have been using them for over a year for my mother with parkisons and dementia and have found them brilliant. The quality of the carers is superb and far better than other agencies that we have encountered. They are always caring and willing to help and is an extremely well managed company. We have nothing but praise for them and we would recommend them highly and have done to various friends.
27-05-2022
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Frances Jones
The Right at Home team looked after Mum with great care and compassion for over two years and she loved seeing them all. Nothing was too much trouble for the admin team also- they were always there with help and advice. I would recommend this friendly caring team unreservedly to anyone considering care for their loved ones.
27-05-2021
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Michael Scott
Hakeem and his team provide quality care in the Croydon area. Highly recommended. They go the extra mile - doing all they can to protect each client's health and well being.
27-05-2021
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Mery Li
Very poor customer service on the phone , i would definitely avoid this agency .
27-05-2017
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Mrs Smith
We are 100% pleased with Right at Home Croydon. My daughter works in health care in Australia so we took our time to find the right care company suitable to look after me and my husband. Angie (registered manager) has a wonderful way about her, from the initial meeting to delivering care and introducing my main care giver Mel who is a lovely girl and makes me feel so comfortable. At 88 years old it took my family to suggest I get support and I have, it really feels like the best decision. If the standard of care I am recieving is anything to go by then I have no hesitation in recommending the team at Right at Home Croydon.
27-05-2016
