Boarding Kennels

Richmond Hill

Richmond Hill is a premier boarding kennel located in the heart of Preston, England. They specialize in providing top-notch care for pets while their owners are away. With a team of experienced and dedicated staff, Richmond Hill ensures that pets receive the attention, exercise, and nutrition they need to stay healthy and happy. Whether it's for a short stay or a long-term arrangement, pet owners can trust Richmond Hill to provide a safe and comfortable home away from home for their furry friends.

Introduction to Richmond Hill

Richmond Hill is a family-owned and operated boarding kennel located in Preston, England. The company has been providing top-notch pet care services for over 30 years. What makes this company unique is their personalized approach to caring for each pet. The staff at Richmond Hill treats each animal as if they were their own, ensuring that they receive the best possible care while their owners are away.

Services & Products

Richmond Hill offers a variety of services for pets, including boarding kennels, dog grooming, and dog training. The boarding kennels are spacious and clean, with plenty of room for pets to play and relax. Each kennel is equipped with a comfortable bed and fresh water. The dog grooming services include bathing, clipping, and nail trimming. The dog training services are tailored to the specific needs of each dog, helping them to learn new skills and behaviors.

Location

Richmond Hill is located on Southport New Rd in Holmes, Preston. The area is quiet and peaceful, with plenty of green space for pets to enjoy. There are several other businesses in the area, including a veterinary clinic and a pet supply store. The nearest public transportation options are the Preston bus station, which is 7.4 miles away, the Preston train station, which is 8.5 miles away, and the Lostock Hall train station, which is 2.9 miles away.

Benefits

Customers should choose Richmond Hill because of their dedication to providing excellent care for pets. The staff at Richmond Hill are highly trained and experienced, and they go above and beyond to ensure that each pet is happy and healthy during their stay. Additionally, the facilities at Richmond Hill are top-notch, with spacious kennels and plenty of room for pets to play.

Good to Know

Customers should be aware that Richmond Hill requires all pets to be up-to-date on their vaccinations before they can be boarded. This is to ensure the health and safety of all pets in their care.

Reviews

Customers rave about Richmond Hill, describing the staff as friendly and knowledgeable. Many customers appreciate the personalized care that their pets receive, and they feel confident leaving their pets in the care of the staff at Richmond Hill. Overall, customers highly recommend Richmond Hill to anyone in need of pet care services.

Amenities

indoor facility
outdoor facility
grooming service
pick-up and drop-off service
pet daycare
pet supplies
pet play area
climate-controlled environment
pet exercise area
pet training
pet socialization
pet monitoring
pet grooming
pet bathing
pet nutrition

FAQ

What is your daily routine for caring for pets at your boarding kennel?

At Richmond Hill, we have a set routine for caring for pets that includes feeding, watering, and cleaning their living spaces multiple times a day. We also provide regular exercise and playtime, as well as regular monitoring of their health and wellbeing.

How often do you exercise pets during their stay?

We make sure to provide pets with regular exercise and playtime throughout their stay at our boarding kennel. The amount of exercise depends on the pet's needs and capabilities, but we typically aim for at least two walks or play sessions per day.

What is your policy for administering medication to pets?

We have a strict policy for administering medication to pets that includes verifying the medication with the owner, properly storing and labeling the medication, and following the owner's instructions for dosage and timing. We also have trained staff members who are able to administer medication in a safe and effective manner.

Can you accommodate any special needs or requests for our pet during their stay?

Yes, we are able to accommodate special needs and requests for pets during their stay at our boarding kennel. We ask that owners inform us of any special needs or requests prior to their pet's stay so that we can make the necessary arrangements.

What is your process for ensuring the safety and security of pets at your boarding kennel?

We take the safety and security of pets at our boarding kennel very seriously. Our facility is equipped with secure fencing and gates, as well as surveillance cameras and an alarm system. We also have trained staff members on site 24/7 to monitor the pets and ensure their safety. Additionally, we require all pets to be up to date on their vaccinations before their stay.

Reviews

Callum Smith

29-04-2023
Jasmine Boyer

29-04-2023
Glen Phillips

Bought my dog 5 years ago from these kennels, unfortunately we had to have him put to sleep just after his 5th Birthday .We were told by the vet to inform the breeder as he had lymphoma and it could be genetic . So we texted Jan our sad news, explaining what had happened to our beautiful boy and asking if had had any feedback on his brothers and sisters .After sending a second message the reply was ' so sorry for the sad news ' that's it !,no feedback whatsoever , just thought would of had a little more interest in one of her pups :(

29-01-2023
miguel freitas

I left my dog at the richmond kennels in southport. The dog stayed for a week, when I picked him up he was left in this state.. for those who cannot spot it the yellow patches are dry wee. When I called to complain, the owner said that it could not be possible he looked like that and if it was the case it was cause they left the dog inside the kennel cause it was hot so they rather leave the dog in a puddle of wee than let him out, specially if they have lots of grass.. the owner also said there is nothing I can do and if we didn't like to never return. I honestly believe she couldn't care about it... also another staff said that they were expecting us tomorrow instead of today, well maybe they were trying to covering up.

29-06-2022
Suzanne Holdsworth

Dreadful

29-05-2021
Stephen Wagg

29-05-2021
Megan Blackwell

We had our dog stay for two nights here at the kennels, and firstly they were very accommodating. Our dog hasn't had great experiences in previous kennels and is very nervous with large amounts of barking. I explained this to the owner, and having been kindly shown the inside of the kennels, I could see that the enclosed space, with metal pens next to one another, and the number of dogs barking would cause him stress. This isn't to say the accommodation was poor, it just felt a little crowded and I know that this time of year was very busy for the kennels so it felt more chaotic. The owner very kindly then put him in their own personal dogs kennel area which was much more quite and spacious. On picking him up, he was happy to say hello again to the staff and didn't smell which I always take as a good sign. The reason I couldn't give this kennels 5 stars is because the main kennel area was very enclosed and the concrete floors sprinkled sawdust, although practical, I would have liked to have seen a bit more comfort, even old scraps of carpet which they used in their own personal kennels would have added a little extra comfort for those dogs that are not as comfortable with kennels. Or, they could have made a comment on calling them or on their website to bring a bed for your dog, which luckily we had in the car just in case. In addition, the website suggests that food is available there for them, but then we were asked if we had brought food for him; just by chance we had his food because we had been on holiday previous, but we didn't expect to provide food either. However, the staff were lovely and accommodating and other dogs which were going into and out of the kennels seemed happy. We also did see a member of staff leave the main kennels with scrap carpet as we left so they may have even added some carpet since, to the concrete floors. To remember, at the price of £14 a day, it is an affordable price and I wouldn't expect luxury, but I'd like to see basic comforts beyond sawdust.

29-05-2020
Ian Jackson

Lovely people, fantastic knowledge and seems a friendly working environment x

29-05-2019
Kit 22 Kat

When I made my phone enquiry the lady was very friendly and accommodating. I arranged to pop in to have a look before dropping of my fur baby. I'm so glad I did because I would never leave my cat there. The accommodation is in a large, dark, cold and unpleasant smelling shed. They had a choice of carpet or sawdust for the floor but the cages are small and I was so pleased I had checked first. This review is not a comment on the staff or manager. As I said, the lady sounded very pleasant.

29-05-2018
Justin Jones

Fantastic. My dogs are always happy and well looked after.

29-05-2018