Richmond Hearing Care
Richmond Hearing Care is a healthcare and medicine company based in London, England. They specialize in hearing aid repair services and operate hearing aid stores in the area. Their team of professionals is dedicated to providing top-quality care and service to their clients. Richmond Hearing Care is committed to improving the quality of life for those with hearing impairments.
Introduction to Richmond Hearing Care
Richmond Hearing Care is a healthcare and medicine company based in London, England. The company was founded with a purpose to provide high-quality hearing aid repair services to the people of London. What makes this company unique is their commitment to providing personalized care to each customer, ensuring that their specific needs are met.Services & Products
Richmond Hearing Care offers a range of services, including hearing aid repair, hearing tests, and consultations with hearing specialists. Customers can also purchase hearing aids and accessories from the company's hearing aid stores.Location
Richmond Hearing Care is located on Upper Richmond Road in London. The area is primarily residential, with a mix of small businesses and shops. Customers can expect a peaceful and quiet environment when visiting the company. The closest public transportation options are Mortlake Station (0.3 miles), Barnes Bridge Station (0.5 miles), and North Sheen Station (0.7 miles).Benefits
Customers should choose Richmond Hearing Care for their hearing needs because of the company's commitment to personalized care and high-quality services. The company's hearing specialists are highly trained and experienced, ensuring that customers receive the best care possible.Good to Know
Customers should be aware that Richmond Hearing Care only operates in London and does not offer remote services. Customers will need to visit the company's office for all services.Reviews
Customers have raved about the personalized care they receive from Richmond Hearing Care. They praise the company for their attention to detail and commitment to finding the right hearing aid for each customer. Customers also appreciate the company's knowledgeable and friendly staff.Amenities
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hearing aid cleaning -
diagnostic testing
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hearing aid adjustment
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hearing aid programming
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hearing aid fitting
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hearing aid repair
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battery replacement
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wax removal
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noise reduction
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tinnitus management
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hearing protection
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free hearing test
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assistive listening devices
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custom ear molds
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tinnitus treatment
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noise protection
FAQ
What types of hearing aids do you repair?
We repair a wide range of hearing aids, including behind-the-ear (BTE), in-the-ear (ITE), and receiver-in-canal (RIC) models. Our experienced technicians are equipped to handle repairs for various brands and models.What is the cost of hearing aid repairs?
The cost of hearing aid repairs varies depending on the extent of the damage and the type of hearing aid. We offer free estimates for repairs, and our prices are competitive compared to other hearing aid repair services.What is your return policy if I am not satisfied with my hearing aid?
We want our customers to be completely satisfied with their hearing aids. If for any reason you are not satisfied with your hearing aid, we offer a 30-day return policy. Please contact us for more information.Do you offer any financing options for purchasing a hearing aid?
Yes, we offer financing options for hearing aids through our partnership with CareCredit. This allows you to make monthly payments for your hearing aid rather than paying the full amount up front. Please contact us for more information.Do you provide ongoing maintenance and support for my hearing aid, such as cleanings and adjustments?
Yes, we offer ongoing maintenance and support for your hearing aid. We recommend regular cleanings and adjustments to ensure your hearing aid is working properly and providing the best possible hearing experience. Please contact us to schedule an appointment for maintenance and support.Reviews
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Bernadette Walsh
I had a wonderful service today! Couldn’t recommend highly enough.
27-04-2023
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mel streek
Dreadful company to deal with. Their after sales is appalling. Having paid nearly £3000 for a pair of rechargeable hearing aids to their salesman who came to my house, I have since leant he owns Richmond Hearing. I was told they had a five year warranty and have an email from them confirming this. I then had an intermittent fault develop after 18 months so I decided there was no rush and i’d wait to send them back as I had a set of similar, but non Bluetooth aids, coming free from the NHS and didn’t want to be without a pair. I waited until the new NHS ones arrived which unfortunately took nearly 6 months to arrive. I then contacted Richmond Hearing to arrange a warranty repair, only to be told that they were out of warranty and the warranty was only two years. I explained that I had an email from them confirming that the warranty was 5 years as confirmed in their email. The owner of Richmond hearing was quite rude and said he didn’t care and they would not be honouring the repair free despite their mistake and the standard repair cost was going to be nearly £400. Now, pretty disillusioned by the lack of customer service with Richmond Hearing, I telephoned Oticon, the manufacture, who were very apologetic on behalf of their retailer and kindly offered to repair my hearing aids under warranty. However they could not reprogram them as they were only the manufacturer and I should ask Richmond Hearing to reprogram them for me as they had a copy of my settings on their laptop , You would have thought that would be straightforward! Of course not, the owner of Richmond Hearing was once again so rude and told me neither he or his company would reprogram them for me 😡 Dead end here! Just goes to show that you should not buy from this company which is nothing more than a man with a briefcase with a shop front that is only interested in taking your money and not looking after their customers unless they are paying ! On the upside I have been into my local retailer who couldn’t be more helpful and has reprogrammed these for me. They now have a new customer who I will be recommending to my friends as we are all of a similar age and sadly realising that our days of unprotected loud music in night clubs is catching up with us!
27-12-2022
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Janet Archbold
Richmond Hearing Centre were amazing. My 11 year old daughter had a micro-suction procedure, the audiologist she saw was wonderful with her – very kind and gentle. The booking process was straight forward and we could easily get an appointment outside school hours. I would highly recommend.
27-11-2022
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Helen Kimball-Brooke
Very experienced audiologist offering all brands of hearing aids.
27-10-2022
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Asa Backman
Very professional service - would highly recommend.
27-10-2022
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Bass Butcher
Absolutely fantastic. Superior treatment to any hearing care I’ve had before. Independent specialists offering a massive range of hearing aids and really impressive customer support. So happy with my treatment.
27-09-2022
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Dave Thurston
Excellent service. Could not be better. Highly recommended!
27-09-2022
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Ella Hamilton Savory
Paul is AMAZING. I got a microsuction procedure today and it has changed my life. The booking process was super straightforward, Paul and his colleagues are so friendly and make you feel incredibly comfortable. Would never go to anybody else if any more hearing issues arise - will reccomend to everyone!
27-08-2022
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Charlie Lindsell
Excellent service. Treatment from someone with 28 years' experience.
27-08-2022
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Gillian Parker
Paul is an excellent audiologist and we have always had good care and service. His admin staff are polite, friendly and kind and we highly recommend Richmond Hearing Care.
27-05-2022
