ResQ Ltd
ResQ Ltd is a UK-based company that specializes in providing a range of services including Bpo Companies, Bpo Placement Agencies, Call Centers, Technical Services, Telemarketing Services, IT & E-Commerce, Telecommunications, and Advertising & Marketing. With a focus on delivering high-quality solutions to its clients, ResQ Ltd has established itself as a leading player in the industry. The company operates out of Seaham in England and is committed to providing exceptional customer service to its clients.
Introduction to ResQ Ltd
ResQ Ltd is a UK-based company that was established to provide excellent Business Process Outsourcing (BPO) services to a wide range of industries. The company has been in operation for over a decade and is known for its exceptional customer service, innovative technologies, and high-quality solutions. ResQ Ltd is unique because it is committed to providing customized solutions that meet the specific needs of its clients.Services & Products
ResQ Ltd offers a range of BPO services, including call centers, technical services, telemarketing services, IT & E-Commerce, and telecommunications. The company also provides advertising and marketing solutions to its clients. Customers can expect to receive high-quality services and products that are tailored to their specific needs.Location
ResQ Ltd is located in Seaham, England, in the Spectrum Business Park. The area is home to a variety of businesses, including retail stores, restaurants, and other service providers. Customers can expect to experience a vibrant and lively atmosphere in the area. The closest public transportation options are the Spectrum Business Park bus stop, which is located 0.1 miles away, the Seaton bus stop, which is 1.5 miles away, and the Seaham train station, which is 2.2 miles away.Benefits
Customers should choose ResQ Ltd because of its commitment to providing customized solutions that meet their specific needs. The company is known for its exceptional customer service, innovative technologies, and high-quality solutions. ResQ Ltd has a proven track record of delivering results to its clients, and it is committed to helping them achieve their business objectives.Good to Know
Customers should be aware that ResQ Ltd is a reputable BPO company that is committed to providing high-quality solutions to its clients. The company has a team of experienced professionals who are dedicated to delivering results. Customers can expect to receive excellent customer service and customized solutions that meet their specific needs.Reviews
Customers have reviewed ResQ Ltd positively, with many noting the company's exceptional customer service and high-quality solutions. Clients have praised the company for its commitment to delivering results and its ability to provide customized solutions that meet their specific needs. Overall, ResQ Ltd has a reputation as a reliable and trustworthy BPO company.FAQ
What is your experience in telemarketing and what is your success rate?
As a company, ResQ Ltd has over 12 years of experience in telemarketing. Our success rate varies depending on the project and industry, but we have a proven track record of achieving desired results for our clients. We have a dedicated team of experienced professionals who are trained to handle different types of campaigns and deliver results.What is your pricing structure and how does it compare to competitors in the industry?
Our pricing structure is competitive and tailored to fit the specific needs of each client. We offer flexible pricing options based on factors such as the size of the project and the level of service required. We regularly benchmark our pricing against industry standards to ensure that we remain competitive.How do you ensure data security and confidentiality for your clients' sensitive information?
We take data security and confidentiality very seriously at ResQ Ltd. We have strict policies and procedures in place to ensure that our clients' sensitive information is protected at all times. We use secure servers and encryption technologies to store and transfer data, and our staff undergo regular training to ensure that they are aware of the importance of data security and confidentiality.Can you provide references from past clients who have used your technical services?
Yes, we can provide references from past clients who have used our technical services. We have a list of satisfied clients who are happy to provide references and testimonials about the quality of our services. We believe that our clients are our best advocates and we are proud of the relationships we have built over the years.Can you provide examples of successful customer service experiences you've provided for other clients?
Yes, we can provide examples of successful customer service experiences we've provided for other clients. We have a dedicated customer service team that is trained to handle a wide range of customer queries and issues. Our team is focused on delivering exceptional customer service and we are always looking for ways to improve our service levels. We have many examples of successful customer service experiences and are happy to provide references upon request.Reviews
-
midnite
Place should be shut down, unsafe working environment and terribly managed. The chairs are falling to bits so if you have back problems or require DSE equipment then forget it, you've got no chance of getting anything out of them except abuse from the unprofessional and unqualified managers. Pretty sure an office that can't accommodate DSE or provide a safe working environment for it's employees is illegal as well.
14-06-2023
-
David Green
Great place to work with a good positive atmosphere you will have good training and ongoing support should you require it. I like working here my team has great camaraderie. A bit of friendly competition on performance is a good way of keeping productivity up with prizes up for grabs. Staff events too. Overall for me it's a fun and professional place to work. PS ignore the not good reviews obviously from disgruntled ex employees who the job isn't suited. If you can do call work everything is in place for you to thrive here. Shout to the EE RTL Team 👊 💪
18-04-2023
-
Victoria Harper
18-04-2023
-
Bethany Redman
Just not a great place to work. Advertise on indeed they are based in Chester le street-houghton le spring-Durham-Washington but they are based in Seaham. Left the place as soon as I could due to a decline in my mental health.
18-04-2023
-
Charlene Downing
I think you need to have a word with your supervisor employee's about victimisation in the work place to it's young staff members. They can't force sales out of nowhere. Absolutely disgusting behaviour. One more thing no wonder the mental health issues within the young generation are as high as they are if they have to worry about going to work in this environment. Clearly nothing is in place for this within the workplace .Actually should be ashamed considering the company you are.
18-03-2023
-
Krzysztof Deneka
18-01-2023
-
Paul Burrell
Very interesting
18-01-2023
-
Chris Manning
18-01-2023
-
samiul hussain
18-12-2022
-
Brandon Kiwi
The trainers are brilliant, however you aren't given enough training, only a week or so. Most of the call floor staff are alright, the managers try to be, but the upper level management aren't great at listening to the problems of their staff, they would only concentrate on making their own bonus by any means necessary. Also the onsite coffee man is quite expensive.
18-10-2022
