Respond Services
Respond Services is a company based in Chelmsford, England that specializes in providing a wide range of repair services. Their services include electrical repair shops, machine repair services, appliance repair services, microwave oven repair services, refrigerator repair services, small appliance repair services, and washer & dryer repair services. They also offer repair services for machinery & equipment, building & construction, household services, and electronics. With their team of skilled technicians, Respond Services is committed to providing high-quality repair services to their clients.
Introduction to Respond Services
Respond Services is a company that specializes in providing repair services for various types of machinery and equipment, as well as household appliances and electronics. Founded in Chelmsford, England, Respond Services has been serving the community for over 10 years. What makes this company unique is their commitment to providing high-quality and reliable repair services to their customers, ensuring that their machines and appliances are up and running in no time.Services & Products
Respond Services offers a wide range of repair services for machinery and equipment, including electrical repair shops, machine repair services, and building and construction equipment. They also offer repair services for household appliances such as microwave ovens, refrigerators, and small appliances like blenders and toasters. In addition, they provide washer and dryer repair services to ensure that customers' laundry machines are running smoothly.Location
Respond Services is located on 42 Robjohns Rd in Chelmsford, England. The area is bustling with various types of businesses, including restaurants, cafes, and retail shops. Customers can expect to experience a friendly and welcoming atmosphere in the area. For those who use public transportation, the closest options are the Chelmsford Station, which is 1.5 miles away, the London Liverpool Street station, which is 27 miles away, and the Chelmsford Bus Station, which is 1.3 miles away.Benefits
Customers should choose Respond Services because of their commitment to providing high-quality repair services at an affordable price. The company has a team of experienced technicians who are well-versed in repairing different types of equipment and appliances. They use only genuine and high-quality parts to ensure that repairs are long-lasting and reliable. Additionally, the company offers a warranty on their repair services, giving customers peace of mind.Good to know
Customers should be aware that Respond Services does not provide installation services for new equipment or appliances. They only offer repair services for existing machines and appliances.Reviews
Customers have praised Respond Services for their prompt and efficient repair services. Many have commented on the company's professionalism and expertise in repairing different types of equipment and appliances. One customer wrote, "I had my washing machine repaired by Respond Services and I was impressed with their prompt and efficient service. The technician was knowledgeable and fixed the issue in no time." Another customer praised the company for their affordability, saying, "I was pleasantly surprised by the reasonable pricing of Respond Services. They provided high-quality repair services at an affordable price."Amenities
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on-site repair -
emergency service
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remote diagnostics
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mobile service
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warranty
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parts replacement
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free estimate
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pick-up & delivery
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technical support
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on-site service
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pick-up service
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delivery service
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maintenance
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troubleshooting
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installation
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warranty service
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repair service
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maintenance service
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diagnosis
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washer repair
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dryer repair
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electronic repair
FAQ
What training and certifications do your technicians have in electrical repair?
Our technicians are highly trained and certified in electrical repair, with a focus on safety and quality. They undergo regular training to stay up-to-date with the latest industry standards and best practices.How experienced are your technicians?
Our technicians have years of experience in electrical repair and are experts in their field. They have worked on a wide range of machines and appliances and are equipped to handle any repair job, big or small.Do you offer emergency repair services and what is your response time?
Yes, we offer emergency repair services and our response time is fast. We understand how important it is to get your machines and appliances back up and running as quickly as possible, so we prioritize emergency repairs and work swiftly to resolve the issue.What is your turnaround time for repairs?
Our turnaround time for repairs varies depending on the complexity of the job and the availability of parts. However, we strive to complete all repairs as quickly as possible without compromising on quality.Are your technicians certified and trained to work on the specific machines we need repaired?
Yes, our technicians are certified and trained to work on a wide range of machines and appliances. We have experience repairing everything from small household appliances to large industrial machinery, so you can trust us to handle your specific repair needs.Reviews
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Ellen Monkhouse
Terrible company, hob broke after 18 months and these are the repair company it’s been 5 weeks since first call out, the first time engineer said oh there is no power running to it? So I called an electrician who came out and said there was not problem, got the second engineer out who saud 2 components had burnt out saud he would order them and be back in a week, so word after 2 weeks, phoned to complain and was told the engineer did not order anything as he said there was no power to the hob and the case had been shut. So 5 weeks in a no hob! To make matters worse it’s another 2 week wait before an engineer comes out for the third time. Company is a joke! Service: Stove & cooktop repair
26-05-2023
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Roisin Grasby
I am shocked at the amount I paid for an engineer to come to our flat in October 2022, for a variety of reasons. This was through Zanussi. Upon arriving, the literal first words he spoke were to moan about the lack of parking (which we could do nothing about, seeing as we couldn't afford £20k for our own parking space). We were in the process of selling and moving house with a stressful purchase and sale. I also have mental health and cognitive conditions that can affect my communication and stress tolerance, so was exhausted. I appreciated that he called an hour before to ask me to put the dishwasher on so that there was a better chance of hearing the noise first hand, but that is the only positive thing from the experience. Unfortunately, the issue (whining noise from the motor) was not happening when he came, and we of course didn't expect him to sit and wait for it. We gave him a description of the problem, including what location of the unit the noise was definitely coming from and a video recording. We at least would have liked for him to have looked at the parts and maybe started the troubleshooting process by replacing a part that may have been the cause and telling us to monitor the situation and book another appointment if needed. But it felt like he just wanted to finish for the day/move onto his next job and not even try. Service: Dishwasher repair
24-05-2023
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Raymond Botosan
06-05-2023
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Jessica Elgot
This company fixed our AEG washer dryer under warranty, although it took two appointments because the first time the repairer did not wait to check if the dryer would cut out - which was the problem in the first place. Less than a year later the problem has reoccurred. The machine is no longer under warranty though their website claims all their repairs are guaranteed for 12 months. This is untrue, they are not guaranteed because the company is refusing to return to look at the repairs under its own warranty. Service: Washer/dryer repair
27-04-2023
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Xhulio Halili
27-04-2023
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Darren James
Great place, great staff
27-04-2023
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Amazon Rainforest
Very good, prompt service, good standard engineers re my Washing Machine. Good Customer Services.
27-04-2023
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Hiral Shah
Very poor customer support and very poor service . Treat the customer of warranty repair at last as they know they don’t have any way to go else where . My washer dryer down more then 3 weeks and nothing has been done until now . Keep on changing dates and time
27-03-2023
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Jim Mcguckion
Top company, helpful staff & reliable delivery.
27-02-2023
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Tim S
This company does repairs on behalf of Electrolux (who make AEG, Zanussi, John Lewis, IKEA, probably others...) so were sent to do a warranty repair to my Zanussi washer/dryer. I explained there was limited parking at my property but they were able to find a spot. They arrived on time and fixed the machine quickly, and were neat and tidy. I am taking the time to leave a good review because even getting people to turn up at all these days seems difficult! Service: Washer/dryer repair
27-02-2023
