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Citizen Information Bureaus

Reservoir Welfare Rights

Reservoir Welfare Rights is a company based in Birmingham, England. They specialize in providing information and support to citizens through their Citizen Information Bureaus. Their focus is on helping individuals navigate the public sector and society.

Introduction to Reservoir Welfare Rights

Reservoir Welfare Rights is a citizen information bureau based in Birmingham, England. The company was founded with the purpose of providing support and guidance to individuals seeking assistance with public sector and society-related issues. What makes Reservoir Welfare Rights unique is their commitment to helping their clients navigate complex government systems and regulations in order to access essential services and resources.

Services & products

Reservoir Welfare Rights offers a variety of services to their clients, including assistance with benefit applications, debt management, and housing support. They also provide information and guidance on a range of topics, from employment and education to immigration and healthcare. Clients can expect personalized support and advice tailored to their individual needs.

Location

Located on Monument Road in Birmingham, Reservoir Welfare Rights is situated in a bustling commercial area. Clients can expect to find a variety of businesses and services in the area, including shops, restaurants, and other community organizations. The nearest public transportation options include the Five Ways train station (0.6 miles), the Hagley Road bus stop (0.1 miles), and the Five Ways Island bus stop (0.2 miles).

Benefits

Reservoir Welfare Rights stands out from other citizen information bureaus in their dedication to providing comprehensive, individualized support to their clients. They take the time to understand each client's unique situation and needs, and work closely with them to find solutions that meet their goals. Clients can expect compassionate, knowledgeable guidance from the team at Reservoir Welfare Rights.

Good to know

Clients should be aware that Reservoir Welfare Rights is a non-profit organization, and as such, operates on a limited budget. While they strive to provide the highest quality services possible, there may be limitations to the resources they can offer.

Reviews

Customers consistently praise Reservoir Welfare Rights for their compassionate and thorough approach to providing support and guidance. Many have noted the individualized attention they received from the team, and the positive impact that the company has had on their lives. Overall, Reservoir Welfare Rights has earned a reputation as a trusted and reliable resource for individuals seeking assistance with public sector and society-related issues.

Amenities

  • amenity
    internet access
  • amenity
    wi-fi
  • amenity
    phone
  • amenity
    wheelchair access
  • amenity
    parking

FAQ

What types of information and services do you provide to citizens?

We provide information and services related to welfare rights for citizens, including but not limited to benefits, tax credits, debt advice, and housing support.

Is there a fee for accessing your services, or are they free of charge?

Our services are free of charge for all citizens who need assistance with their welfare rights.

How accessible are your services to individuals with disabilities?

We strive to make our services accessible to all individuals, including those with disabilities. We have accommodations available for those who need them, including wheelchair access and sign language interpretation.

What are your hours of operation, and do you have any after-hours services available?

Our office hours are Monday to Friday, 9am to 5pm. We do not have after-hours services available at this time.

What is your process for handling confidential or sensitive information provided by citizens?

We take the privacy and confidentiality of our clients seriously. We have strict policies and procedures in place to ensure that all confidential and sensitive information is handled securely and only accessed by authorized personnel.