Rent4sure Ltd

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Reviews

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  Lisa Green

  Absolutely terrible company, my ex husband gave them everything they asked for and failed him...he is self employed and they asked for payslips...PAYSLIPS HE IS SELF EMPLOYED...they had the accountant details etc...Our daughter then said she would be garentour her income is £35k + a year and they failed her...SCAMMERS

  27-04-2023
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  mike

  Pure spammers... of you want numerous emails a day ... sign up.. do not listen at all and simply unnecessary

  27-04-2023
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  Edith O'Brien

  Cannot believe that agencies work with them. I really wish I had read the reviews beforehand, and said something to our agency, but first I had to lose my dream house and wonder what on earth happened. Just like everyone else, we got an autofail, due to a positive landlord reference. Yep. As we found out from our landlord, obviously we questioned what happened (who gave a positive ref, and said we have been very good tenants, everything on time etc, however due to a verbal agreement's miscommunication we broke a decor rule, okay, we paid for it, not a problem, all is good). Whatever these guys said to my agency was not that. The way they made it seem like was as if we had burnt down the house! I could not believe the words I heard coming back from the agency. We literally lost our dream property. The stress was unimaginable thanks to this garbage pile of an institution.

  27-04-2023
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  Laura Fortunato

  Rent4sure?? Should be Stressed4sure. Giving 1 star because I cannot give 0 This is the worst moment of my life. This company made, what should be a wonderful moment of moving houses into a nightmare. Been on this process for at least 10 days, the leval of stress and anxiety cannot be described. I never felt so exposed in my life. We provided everything we could, everyday, the same information over and over again and every single private information and still was not enough... I attempted to contact them to see what was missing from documents, and apparently they do not want to contact my father's boss because he is a "self employer" even though he works for a company and has a boss.. also Rent4sure said they cannot help.. How can they not help?? they were asking for proof of savings... like REALLY??? THAT'S A PRIVATE INFORMATION!! "we are just trying to prove that you can pay the rent and also protect the landlord" but every bit of information is there, on the BANK STATEMENT with ALL THE NUMBERS SHOWING that we pay our current rent for years and never missed any payment.. Even with a letter saying how much my father earns, signed, they still did not proceeds , and they don't contact my father's boss.... YOU JUST HAVE TO CALL HIM, HE CAN PROVE TO YOU THAT 1+1=2 jesus.. I've never felt so offended.. if I lose my dream house it's going to be this company's fault. stay away from this company.

  27-03-2023
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  Amber W-H

  Trying to be a guarantor for my brother, but they are asking for a frankly RIDICULOUS amount of my sensitive and private data. It is NOT necessary, you have been given more than enough information to verify my identity, income and existence. The main tenant is also paying upfront for the tenancy, so why a guarantor is needed anyway I do not know.

  27-03-2023
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  Admire Tapiwa

  27-02-2023
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  James Weeks

  I recently watched a documentary on people in Ancient Rome being torn apart by lions in the Colosseum and thought to myself, "That must be one of the most horrific experiences a human can go through." That was before I tried referencing with Rent4sure. I've been renting for 7 years and never had an experience as bad as this company. If a landlord or agency ever tried to get me to reference with them again, I'd just go somewhere else. I was failed for not being on the electoral roll at my temporary address while staying with family after moving out. I told Rent4Sure it hadn't updated yet as it takes months, and despite me offering to validate my address with driving license, bank details, utility documents, they refused to pass my credit referencing. I'd been on at my previous address for six years and JUST moved out, and yet they considered me too risky an application. I have never missed a credit payment, had any CCJs or debt in seven years of renting, all of which is on my credit report. The support staff are disgustingly condescending and rude, as others have mentioned. The utter contempt for your clients is appalling. The main reason I'd warn people away from Rent4Sure is in every single negative review they always mention, "We don't make the final decision, that's the landlord..." True, but as you REFUSE to insure tenants who don't pass your 45-step application process, you ARE gatekeeping the rental market. I have to admit, the vetting process is pretty exciting because you get to experience what it must be like to get interrogated at a Soviet gulag. The amount of detail they ask for is genuinely concerning. My own accountant doesn't look through my books in as much detail as Rent4Sure need to.

  27-01-2023
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  Kamila Wozniak

  Terrible experience. Basically failed us on the credit check because we recently moved address and the electoral register hasn't been updated for us yet. What a joke we were on the electoral register at our previous address for 6 years and they failed us for this! Cannot believe it. We tried contacting them many times to fix this, but they didn't care and were very rude over the phone. Worst company ever. We had no adverse credit history, a pretty good credit score and the income check was fine. But this one detail over the electoral register caused them to fail us completely. What a joke. Still fuming over this!!!

  27-01-2023
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  Uncle Frogz

  The worse company rude and time wasters

  27-01-2023
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  Bob Brom

  Sells your number to spammers

  27-12-2022