Registration Office
Registration Office is a company that provides a range of services related to birth certificates, registration, and general register offices. Based in Lancaster, England, the company is dedicated to serving the needs of the public sector and society as a whole. With a focus on quality and efficiency, Registration Office is committed to providing reliable and professional services to its clients. Whether you need assistance with registration services or require support from a registry office, Registration Office is here to help. Contact us today to learn more about our services and how we can assist you.
Introduction to Registration Office
Registration Office is a company that provides registration services and birth certificate services. The company has a long-standing history of serving the public sector and society in England. What makes this company unique is its commitment to providing efficient and reliable services to its customers.Services & Products
Registration Office offers a range of services, including registering births, marriages, and deaths, as well as providing copies of birth certificates. Customers can purchase birth certificates online or in-person at one of the company's registry offices.Location
Registration Office is located in Georgian House, Lancaster, England. The area surrounding the company is a mix of residential and commercial properties, with shops, restaurants, and other businesses nearby. There are several public transportation options available in the area, including the Lancaster bus station, Lancaster train station, and Lancaster University.Benefits
Customers should choose Registration Office because of its commitment to providing efficient and reliable services. The company has a long-standing history of serving the public sector and society in England, and its staff are knowledgeable and friendly.Good to Know
Customers should be aware that Registration Office only provides services related to births, marriages, and deaths in England and Wales. Customers looking for similar services in Scotland or Northern Ireland will need to contact the appropriate authorities.Reviews
Registration Office has received positive reviews from customers who appreciate the company's efficient and reliable services. Many customers have praised the staff for their knowledge and professionalism.Amenities
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wheelchair access -
appointment system
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notary service
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wi-fi
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online appointment booking
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secure database
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certified staff
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notary services
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online registration
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document storage
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accessibility
FAQ
What types of registration services does your company offer?
We offer a range of registration services including registering births, marriages, and deaths. We also provide copy certificates for these events, as well as civil partnerships and adoptions.What kind of customer service and support do you offer during the registration process?
We provide a dedicated team of customer service representatives who are available to answer any questions and provide support throughout the registration process. We also offer online resources and guidance to help make the process as smooth as possible.How can I request and obtain copies of birth, death and marriage certificates?
You can request and obtain copies of birth, death and marriage certificates online, by phone, or by post. Our website provides information on how to order these certificates and the fees associated with each method of ordering.Can you provide expedited services for urgent requests?
Yes, we offer expedited services for urgent requests. Our priority service ensures that your order is processed as quickly as possible, and we also offer a same-day service for urgent requests made in person at our office.What documents are required to register a birth, marriage or death at your registry office?
The documents required to register a birth, marriage, or death vary depending on the event and the circumstances surrounding it. Generally, you will need to provide proof of your identity and your relationship to the person being registered, as well as any relevant medical certificates or documents. Our website provides detailed information on the specific documents required for each type of registration.Reviews
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Darren Whiteley
Nil Points - nightmare wedding - avoid at all costs - absolutely horrible experience! Staff were unwelcoming/ antagonistic from the start: curtly refused to show us the ceremony room before booking (drab and with the same old green leather chairs as in the scruffy waiting room), sent us a letter after we'd paid telling us to dress in warm/waterproof clothing and bring an umbrella as the wedding party would have to wait outside before the ceremony (toilets and waiting room would be closed to us on wedding day although we had used them the day before when giving notice), wouldn't let us use the car park, said it was only for staff and we'd have to park in a nearby street (but Facebook pictures show a previous couple had parked there and staff had told us we would be able to use it) and hardly bothered to play our music. The photo area hadn't been swept and was covered in dirty old plastic confetti and dead leaves. Staff gave us a side table to sign the schedule on instead of the nice centre table in the window that Facebook photos show previous couples had used so we couldn't take any traditional forward-facing photos. A member of staff noisily slammed open the fire door in the middle of our ceremony to admit a self-centred latecomer on a mobility scooter - she made absolutely no effort to do it quietly or to ask him to come in quietly - the staff had arranged beforehand with the man's wife to let him in during our ceremony but we knew nothing about it as they hadn't discussed it with us - or we wouldn't have started the 'ceremony'. The celebrant (Deputy Superintendent Registrar) then made it even worse by incredibly stopping the ceremony and leaving us standing at the front of the room looking like two spare parts, while she gave the latecomer a BIG welcome. She shrieked at him that his noisy arrival in the middle of our ceremony was "Perfect timing, absolutely perfect timing", had a joke and a laugh with him about whether we could get married, gave him a big thumbs up sign (very offensive) and said, "Thank goodness" when he gave an idiotic, attention-seeking reply, turned and laughed to the registrar about his stupid reply and asked him several times if he was comfortable - before deciding to get back to us! She took a group photo at the end before which she shuffled the guests around to make the latecomer the centre of attention. Our wedding was a complete shambles which is on video! Staff were downright unpleasant from the off when we complained: treated us with total contempt, showed no empathy at all, didn't offer even a token apology or try to rectify the situation. They sent high-handed emails insisting they had offered to delay the ceremony to wait for the latecomer but we had refused and had told them to bring him into the ceremony room - complete and utter nonsense - absolutely UNTRUE! They ignored anything we told them and then said they wouldn't communicate with us any further. They said the staff are only there to say the words that marry a couple and not to do anything else for you - but Lancashire council's brochure, 'Your Perfect Day' promises that the staff will do everything they can to "make your day everything you dream of" and that they welcome feedback! The boss of the department rudely accused us of wasting council time by complaining.
06-05-2023
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that lass
We had our wedding here last week and it was perfect! Every single member of staff we spoke to throughout the process was friendly, and welcoming, putting us at ease. The two ladies who performed our ceremony were wonderful! They created a relaxed atmosphere and took us through the ceremony step by step. They also managed to accommodate three wheelchair users without fuss. The area at the back for photographs is lovely, the autumn colours are beautiful in our pictures.
27-11-2022
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Matt Sutton
So lovely and friendly registering the birth of our first born. Obviously serious questions and details to be completed but superb efficient and timely. Thank you
27-10-2022
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Graham Ian Gibson
Not to bad
27-05-2022
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Kevin Pearson
Nice to talk to put us at ease 5*
27-05-2022
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Bethh LG
27-05-2022
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Syed Raza
27-05-2022
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Linda Harding
It was beautiful. X
27-05-2022
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Piotr Strzelczyk
27-05-2022
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David Infield
27-05-2021
