Regaldive - The Diving Holiday Specialists
Regaldive is a leading diving holiday specialist located in the United Kingdom. They offer a range of services including boat tour agencies, dive clubs, farm household tours, holiday accommodation services, scuba tour agencies, travel & hotels, sports & hobbies, agriculture, and travel & hotels. With their expertise in the field, Regaldive is committed to providing their customers with unforgettable experiences and exceptional service.
Introduction to Regaldive The Diving Holiday Specialists
Regaldive is a company that specializes in diving holidays. The company was founded in 1988 and has been providing exceptional diving experiences since then. Regaldive is unique because they offer personalized diving holidays that cater to individual needs and preferences. They have a team of experts who are passionate about diving and are committed to providing the best service to customers.Services & products
Regaldive offers a variety of services to customers. They provide diving holidays to destinations all over the world, including the Caribbean, Pacific, and Indian Ocean. Customers can choose from a range of accommodation options, including liveaboards, beach resorts, and boutique hotels. Regaldive also offers courses for divers of all levels, from beginner to advanced.Location
Regaldive is located in Bishop's Sutton, Alresford, in the United Kingdom. The area is known for its picturesque countryside and quaint villages. Customers can expect to find a variety of businesses in the area, including farm shops and cafes. The nearest public transportation options are Alton railway station (7.5 miles), Winchester railway station (12.5 miles), and Southampton Airport Parkway railway station (22 miles).Benefits
Customers should choose Regaldive because of their commitment to providing personalized diving holidays. They have a team of experts who are passionate about diving and are dedicated to ensuring that customers have the best experience possible. Regaldive also offers a wide range of destinations and accommodation options, so customers can choose the perfect holiday for their needs.Good to know
Customers should be aware that Regaldive requires a deposit to secure a booking, and cancellation fees may apply. It is important for customers to read the terms and conditions carefully before making a booking.Reviews
Customers have consistently praised Regaldive for their exceptional service and attention to detail. They have also been commended for their knowledgeable and friendly staff, who go above and beyond to ensure that customers have a great experience.Amenities
-
dive instructor
-
dive equipment
-
dive boat
-
dive computer
-
dive tank
-
dive mask
-
dive fins
-
dive suit
-
dive camera
-
dive lights
-
dive flag
-
dive watch
-
dive knife
-
dive float
-
dive compass
-
dive logbook
FAQ
What dive sites do you typically visit?
We offer a range of dive sites across the world, including the Red Sea, Maldives, Caribbean, and more. Our specific dive sites vary depending on the package you choose, but we always aim to provide an unforgettable diving experience.Do you provide any food or drinks on the tours?
Yes, we offer food and drinks on our diving tours. The specific options and availability may vary depending on the package you choose, so be sure to check with us beforehand.Do you have any special offers or promotions available?
Yes, we frequently offer special promotions and discounts on our diving packages. Be sure to check our website or contact us directly to find out about our current offers.Do you offer any specialized tours or packages for advanced divers?
Yes, we offer specialized tours and packages for advanced divers, including wreck diving, technical diving, and more. These packages are designed to provide a challenging and rewarding experience for experienced divers.How many passengers do your boats accommodate?
The number of passengers our boats can accommodate varies depending on the specific boat and package you choose. However, we always ensure that our boats provide ample space and comfort for all passengers. Be sure to check with us beforehand to determine the capacity of the boat for your specific package.Reviews
-
Kevin Merralls
I can only concur with Phil's feedback from two years ago. Thought we would try these guys and would not recommend at all. This dive company does not put customers first. Under NPS it net promoter score I would be a detractor. I know they can't control the weather but where value has not been delivered and a number of diving days cancelled then refund of diving not received should be automatic. Bit like winter skiing hols where pieste closures mean a refund pro rata is given. So I would not use Regal dive ever again and as a veteran diver of decades of holidays I could never recommend them. Best to contact the dive centre direct to book and also check they have spaces. On this occasion that was also a big issue and had we not checked beforehand we would of arrived and no capacity to accommodate the dives as boat full. Also dive centre shut on a Sunday which was not flagged at booking. So, you take your chances with Regal dive. Me, I'm a detractor and will never use or recommend them and ask them to remove me from any mailshots etc. If you do use them then just go in eyes wide open to the risks. In response to the Regal Dive reply... If you look at the email chains and telephone recordings you should have, the diving schedule was provided post booking not pre booking. This ended up giving zero flexibility and there was a likelihood the dive packages could not be met as boat full or one space only or centre closed. Also the lost dives refund due to the weather (gales) has not been instigated by Regal but by the dive centre before we came home. At the airport awaiting our delayed return flight I received a very curt and what I consider insulting email at 21.48 which included...... "The dive centre have kindly offered to refund you for these dives rather than asking you to claim on your insurance, and this refund has been passed back to you"... The Dive center freely offered a refund. The insurance comment is not their comment. You have put words into print that they did not use. Furthermore your next email stated.... "As per Regal booking terms, dives lost to weather or other factors beyond our control would normally be a matter for insurance, however we are only too happy to pass on the refund offered on this occasion by the dive centre". I'm not sure you could legally hold onto the refund. So please do not suggest in your reply below that Regal Dive have instigated the refund as they did not. Whether we have the full amount refunded to you by the dive centre remains unconfirmed. We have read all your booking T&Cs several times over and are unable to locate the condition that states lost dives due to bad weather requires customers to claim on their travel insurance ! I stand by my comments and only reply openly as your response below is a slight of hand that does not reflect the facts supported by email chains and recorded voice calls. Customers need to know where they really stand when they book with Regal Dive.
29-10-2022
-
Barry Cragg
29-05-2022
-
Phil Jones
It's so disheartening when a company that has such good reviews, display their real, illegal and unethical customer support. Due to Covid lockdown, my liveaboard was cancelled 3 days before departure. Although due a full refund, as stipulated in Regal Dive Terms and conditions, they 100% refused a refund of any kind. (As has been the norm with some other immoral travel agents). Only eventually offering a refund on the flight. Full costs eventually received by a successful Credit card chargeback request. I am sure that you could get a fantastic holiday. Its the BUT, what they do, and how they respond if things go wrong!! In this present climate, and not knowing if there will be further travel restrictions, I recommend that you strongly consider how you would be treated if your booking has to be cancelled. Please proceed with extreme caution if considering reserving a holiday with Regal Dive.
29-05-2021
-
A Google User
29-05-2020
-
douglas dunkley
My diving holiday with my son was GREAT from the start to finish , from booking it , to flights and transfers, and the lads on the Dive boat, well they helped us so much , A BIG THANKS TO ALL AT Regaldive . PS, will be back,
29-05-2020