Redcentric
Redcentric is a UK-based company that specializes in providing IT and e-commerce solutions to businesses. They are also known for being a reliable supplier of video conferencing equipment. With their headquarters located in Harrogate, England, Redcentric has established themselves as a trusted partner for companies looking to enhance their digital capabilities.
Introduction to Redcentric
Redcentric is a UK-based IT and e-commerce company that was established in 1997. The company's primary goal is to provide efficient and secure technology solutions for businesses of all sizes. Redcentric takes pride in its ability to deliver bespoke service to their clients, which sets them apart from their competitors in the industry.Services & Products
Redcentric provides a range of IT services to businesses, including cloud computing, managed hosting, and network services. They also offer video conferencing equipment to ensure that businesses can communicate effectively with their clients and partners. Additionally, they provide cybersecurity solutions to protect clients' data and networks.Location
Redcentric is located in Harrogate, England, in an area that is known for its picturesque surroundings and vibrant economy. The area is home to a variety of businesses, including cafes, restaurants, and shops. The company is conveniently located near public transportation, with the closest options being the Harrogate train station, which is 1.5 miles away, and the Hornbeam Park train station, which is 1.3 miles away. The nearest bus stop is located just a few steps away from the company's office.Benefits
Redcentric is an ideal choice for businesses that require reliable and efficient IT solutions. Their team of experienced professionals is committed to providing personalized service and support to clients, ensuring that their technology needs are met. The company's innovative solutions, coupled with their excellent customer service, make them a top choice for businesses looking for a trusted technology partner.Good to Know
Customers should be aware that Redcentric is a highly reputable company with an excellent track record of delivering high-quality IT solutions to clients. The company's commitment to providing personalized service and support to its clients is unparalleled in the industry.Reviews
Customers have consistently praised Redcentric for their exceptional service and support. Most reviews highlight the company's ability to deliver bespoke solutions that meet the specific needs of each client. Additionally, customers have noted that the company's customer service team is responsive and knowledgeable, providing prompt and effective solutions to any issues that arise. Overall, Redcentric is a highly recommended IT and e-commerce company that is dedicated to delivering the best possible service to its clients.Amenities
-
online support -
video tutorials
-
remote assistance
-
live chat
-
24-7 phone support
-
onsite training
-
customization
-
installation
-
maintenance
-
warranty
-
delivery
-
financing options
FAQ
What types of video conferencing equipment do you offer?
We offer a variety of video conferencing equipment, including cameras, microphones, speakers, and codecs. Our products range from small huddle room setups to large conference room systems. We also offer video conferencing software solutions.Are your products compatible with different software and operating systems?
Yes, our video conferencing equipment is compatible with a range of software and operating systems, including Windows, MacOS, iOS, and Android. We also work with popular video conferencing platforms such as Zoom, Microsoft Teams, and Cisco Webex.What is your customer support policy?
At Redcentric, we pride ourselves on excellent customer support. We offer 24/7 technical support and have a team of experts ready to assist with any issues or questions you may have. Our support team can be reached via phone, email, or live chat.Can you provide references from satisfied customers?
Yes, we have many satisfied customers who are happy to recommend our video conferencing equipment and services. We can provide references upon request.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on all of our video conferencing equipment. The length and specifics of the warranty may vary depending on the product, but we are committed to providing high-quality and reliable products to our customers.Reviews
-
Paul Mardling
29-01-2023
-
Alex “Swampy71” Sweeting
29-05-2022
-
Martin Powell
29-05-2022
-
Simon Taylor
Great company ! Friendly people
29-05-2022
-
Joanna Taylor
Positive: Professionalism
29-05-2021
-
Jono
Poor pay. Zero people values. Sinking ship.
29-05-2021
-
Ron Tierney
29-05-2021
-
Doug P
I've had mixed experience with this company - on the one hand, when there is a problem and it's fixed remotely I really like the report they send as a followup. Unfortunately, one of the worst experiences in customer service/technical support I have ever had was under them; we have a VOIP system and the router froze after they tried to push an update remotely. From the little I know, I knew it was 'cooked' I.e. the firmware was corrupted mid update. I told them this but they wouldn't believe me. They sent a second router, which didn't work because it was misconfigured at the lab. They wouldn't believe me again even though I offered to hook up my computer so they could remote in through the console hook up (as it wasn't configured correctly they couldn't access it through the 'net). But they wouldn't. So they sent a third router.. you know what's going to happen here. It wasn't configured correctly again! It took a week to actually send an engineer out and he confirmed what I'd told them, exactly as I stated it. He configured it correctly within 5 mins. We had no phones @ an NHS service for a week! Over something that could've been sorted the same day if they had at least considered what I had said. The engineer they sent out was great though!
29-05-2021
-
Robbie Crocket
29-05-2020
-
_ Ducks
29-05-2020
