Red Spotted Hanky
Red Spotted Hanky is a UK-based company that offers a range of services in the travel and construction industries. They specialize in providing train ticket and helicopter tour agency services, as well as supplying railroad ties to their clients. Additionally, they offer building and construction services, and operate in the travel and hotel sector.
Introduction to Red Spotted Hanky
Red Spotted Hanky is a UK-based travel company that was founded in 2010. The company was created with the aim of making it easier and more affordable for people to travel across the country. What makes this company unique is that it offers a one-stop-shop for all travel needs, from train tickets to hotel bookings.Services & products
Red Spotted Hanky offers a range of travel services, including train ticket bookings, hotel bookings, and car rentals. Customers can also book flights and purchase travel insurance through the company's website. The company's services are available both online and through its call center.Location
Red Spotted Hanky's headquarters is located in Trinity Court, Broadlands, Wolverhampton, England. The area is primarily a business district, with many building and construction companies located nearby. However, there are also a few hotels and restaurants in the area. The closest public transportation options are Wolverhampton Bus Station (1.7 miles), Wolverhampton Train Station (1.9 miles), and Wolverhampton St. George's Tram Stop (2.1 miles).Benefits
Customers should choose Red Spotted Hanky because of the company's commitment to providing affordable travel options. The company offers discounts on train tickets and hotel bookings, and customers can also earn loyalty points that can be redeemed for future travel. Additionally, the company's website is user-friendly and easy to navigate, making it easy for customers to find and book the travel services they need.Good to know
Customers should be aware that Red Spotted Hanky is primarily a UK-based travel company, so its services may not be available in other countries. Additionally, the company's discounts and loyalty points are only available to customers who book their travel through the company's website or call center.Reviews
Customers have generally been pleased with Red Spotted Hanky's services. Many have praised the company's affordable prices and user-friendly website. However, some customers have reported issues with customer service, particularly when it comes to canceling or changing bookings. Overall, though, the company has received positive reviews from its customers.Amenities
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wi-fi -
online booking
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credit card payment
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refreshments
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waiting area
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parking
FAQ
How many passengers can the helicopter accommodate?
Our helicopter tours can accommodate up to six passengers at a time, depending on the specific tour package.What are the safety measures in place for the helicopter tour?
We take safety very seriously and have strict protocols in place to ensure the safety of our passengers. Our helicopters undergo regular maintenance and safety checks, and our pilots are highly trained and experienced. We also provide safety briefings before each flight and require all passengers to wear seat belts during the flight.What is your customer service support availability for train ticket inquiries or issues?
Our customer service team is available 24/7 to assist with any train ticket inquiries or issues. You can contact us through our website, by phone, or through our mobile app.How can I receive my train tickets – via electronic delivery or physical delivery?
We offer both electronic delivery and physical delivery options for train tickets. You can choose the delivery method that is most convenient for you during the ticket purchasing process.What types of railroad ties do you offer?
As a travel and hotel company, we do not offer railroad ties or any building and construction materials. Our focus is on providing safe and convenient travel options for our customers.Reviews
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Rosemary Dyer
Does what you want. Easy website
27-10-2022
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David Green
Always good!!
27-05-2022
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u knitty
Used RSH for over a decade and am not likely to continue. I needed to change a booking so sent 2 webform requests that went unanswered. The date of travel passed so I had to buy another ticket. Finally got hold of someone on the phone to be told that the webform was broken and my request had not been received. Was advised a request had been sent to the "refunds team". Six weeks later still no refund and when I phone up to ask for a payment date the advisor just tells me "I can't access that system sorry" My experience is that it is near impossible to get a refund or to change a booking RSH.
27-05-2022
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Scott Copeland
My train to London from lichfield was cancelled due to bad weather over the weekend. Phoned Red Spotted Hanky up today to request a refund. Was told I need to email them and send any pictures of proof the train was cancelled. Who takes a picture of the screen when your train is cancelled.? So they are refusing me a refund due to this.
27-05-2022
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Lesley-Ann Norcross
I booked train tickets for my parents to visit me. Unfortunately, my father's health declined and he was unable to travel so I asked for a refund. Red Spotted Hanky agents proceeded to misinform me of their refund policy which delayed the whole process and made it impossible to get a refund. Question - how many stars is this worth?
27-05-2022
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DJJ King
I’ve been using Red spotted hanky awhile now. Never really had a problem. Recently had an emergency where I couldn’t travel so emailed requested a refund. It took a while for them to even get back to me and said I need to rebook another ticket to apply for a refund which I may not even receive
27-05-2022
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stacey moses
Great website not much more to say. 👍
27-05-2022
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Callum Mercer
27-05-2022
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Jacqueline Turner
Easy to navigate site and it always offers the best price available. E tickets and postal tickets or collect at the station.
27-05-2022
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Steve Gifford
The tickets are a con. Buy an off peak ticket thats is refundable and their system automatically turns it into advance single which aren't refundable. I have the screen shots. Customer services is laughable is I wasn't so angry. Ask really personal questions for no reason at all.never again, you have been warned. Yhey obviously need the money more than me. Bless em
27-05-2022
