Featured image
Telephone Answering Services

ReceptionHQ UK

ReceptionHQ UK is a leading provider of telephone answering services and telecommunications solutions in England. With a commitment to exceptional customer service, ReceptionHQ UK offers a range of services to help businesses manage their communications effectively. From call answering and message taking to virtual receptionist services, ReceptionHQ UK has the expertise and technology to meet the needs of businesses of all sizes.

Introduction to ReceptionHQ UK

ReceptionHQ UK is a telecommunications company that offers telephone answering services to businesses. They were established in 2003 and have since expanded their services to include virtual receptionist, live chat, and social media management. What makes them unique is their commitment to providing personalized service to each of their clients, ensuring that their needs are met.

Services & products

ReceptionHQ UK offers a range of services to businesses, including telephone answering services, virtual receptionist, live chat, and social media management. They also provide customized solutions to meet the specific needs of each client, such as call routing and appointment scheduling.

Location

ReceptionHQ UK is located in Clifton House, Bunnian Pl, Basingstoke RG21 7JE, United Kingdom. The area is known for its bustling commercial district, with many businesses ranging from small startups to large corporations. The surrounding area is also home to a variety of restaurants, cafes, and shops. The closest public transportation options include Basingstoke Train Station (0.6 miles), Basingstoke Bus Station (0.3 miles), and the Basingstoke Leisure Park Bus Stop (0.2 miles).

Benefits

Customers should choose ReceptionHQ UK because of their personalized service and commitment to meeting the specific needs of each client. They also offer a range of services to help businesses improve their communication with customers, which can lead to increased customer satisfaction and loyalty.

Good to know

Customers should be aware that ReceptionHQ UK operates primarily in the United Kingdom, and their services may not be available in other countries.

Reviews

Customers have praised ReceptionHQ UK for their professionalism, responsiveness, and attention to detail. They have also noted that their services have helped improve their business's communication with customers, resulting in increased customer satisfaction.

Amenities

  • amenity
    24-7 availability
  • amenity
    live answering
  • amenity
    call transferring
  • amenity
    voicemail services
  • amenity
    call screening
  • amenity
    appointment scheduling
  • amenity
    call recording
  • amenity
    multi-language support
  • amenity
    online account management
  • amenity
    on-call support
  • amenity
    customized greeting
  • amenity
    fax services
  • amenity
    text messaging
  • amenity
    call conferencing

FAQ

What type of call answering services do you offer?

We offer a range of call answering services including message taking, call forwarding, appointment scheduling, and virtual receptionist services.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of highly trained call agents who are experienced in handling calls for various industries. We can also provide specific training for our agents to meet the unique needs of your company.

Can you customize your services to fit my company's specific requirements?

Yes, we can customize our services to fit your company's specific requirements. We will work with you to understand your business needs and create a tailored solution.

How quickly can you answer my calls and what are the hours of operation?

We answer all calls within three rings or less and our call center is open 24/7, 365 days a year. We understand the importance of providing prompt and reliable service to our clients.

How do you ensure the security and confidentiality of my callers' information?

We take security and confidentiality very seriously. Our call center is fully secure and we have strict protocols in place to protect your callers' information. All of our agents are trained in data protection and confidentiality policies.