Reading Railway Station
Reading Railway Station is a well-known transportation hub located in Reading, England. The station provides various services, including train ticket agencies and counters, as well as travel and hotel accommodations. As a popular destination for travelers, Reading Railway Station offers convenient access to many attractions in the United Kingdom.
Introduction to Reading Railway Station
Reading Railway Station is a historic train station located in Reading, England. The station has been operating for over 150 years, with a rich history of serving the local community and connecting travelers to destinations across the country. What makes this company unique is its commitment to providing efficient and reliable train services, as well as exceptional customer service to ensure a comfortable and enjoyable journey for all passengers.Services & products
Reading Railway Station offers a variety of services for customers, including train ticket agencies and train ticket counters. Customers can purchase tickets for their travel needs, whether it's for a short commute or a longer journey across the country. The station also provides a range of travel and hotel options for those in need of accommodations during their travels.Location
Reading Railway Station is located in the heart of Reading, a bustling town in the south of England. The area is home to a variety of businesses, including restaurants, cafes, and shops, as well as cultural attractions such as museums and galleries. The station is conveniently located near a number of public transportation options, including the Reading bus station, the Reading West train station, and the Reading taxi rank.Benefits
Customers should choose Reading Railway Station for its reliable and efficient train services, as well as its commitment to exceptional customer service. The station offers a range of travel and hotel options to suit every need, and the staff are always on hand to assist with any questions or concerns.Good to know
Customers should be aware that Reading Railway Station can be busy during peak travel times, and it's recommended to book tickets in advance to avoid long queues. The station also offers a range of amenities, including shops and cafes, to make the travel experience as comfortable as possible.Reviews
Customers have praised Reading Railway Station for its efficient and reliable train services, as well as its friendly and helpful staff. Many have noted the station's convenient location and range of travel options, making it a top choice for those looking to explore the south of England by train.Amenities
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wi-fi -
credit card payment
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currency exchange
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refreshments
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air conditioning
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waiting area
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parking
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wheelchair accessibility
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luggage storage
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travel advice
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live departure times
FAQ
What types of tickets do you offer and what are the costs?
We offer various types of train tickets, including standard tickets, off-peak tickets, and advanced tickets. The cost of each ticket depends on factors such as the distance of travel, time of travel, and type of ticket. Customers can visit our website or visit our train ticket counters to get more information on specific ticket costs.Can I reserve seats in advance and how far in advance can I do so?
Yes, customers can reserve seats in advance for certain types of tickets. The availability of advanced seat reservations depends on the type of ticket and the train service. Customers can reserve seats up to 12 weeks in advance for certain long-distance trains. However, it's important to note that not all trains offer advanced seat reservations.What is your policy on refunds and cancellations?
Our policy on refunds and cancellations varies depending on the type of ticket purchased. Generally, customers can cancel or amend their tickets up to 28 days before the date of travel for a fee. However, some tickets are non-refundable and non-exchangeable. Customers can contact our customer service support team for more information on our refund and cancellation policies.What is your customer service support availability for train ticket inquiries or issues?
Our customer service support team is available 24/7 to help customers with their train ticket inquiries or issues. Customers can contact our support team via phone, email, or online chat for assistance. Additionally, customers can visit our train ticket counters at Reading Railway Station for in-person support.How can I receive my train tickets – via electronic delivery or physical delivery?
Customers can choose to receive their train tickets via electronic delivery or physical delivery. Electronic delivery tickets can be downloaded and printed at home or displayed on a mobile device. Physical delivery tickets can be collected at our train ticket counters or mailed to the customer's address for an additional fee. Customers can choose their preferred delivery method when purchasing their train tickets.Reviews
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Lee Taylor
Great station clean and tidy
06-05-2023
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Pete White
27-10-2022
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Oohlalalisa
A really beautiful modern building that is easy to navigate. There are plenty of signs and ticket machines as well as a decent array of shops. It's very spacious with plenty of information about connections to your destination
27-09-2022
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Marc Lister
27-08-2022
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Kirsten Lilly
Absolutely no signs or directions for bus replacements at all. Arrived in Reading station in the evening and had to take a bus replacement as the original train wasn't running which was know about and public information since that morning. However there was absolutely no signage about to tell me where the bus replacements left from and no staff around to help. Ended up missing said bus due to stations negligence and was stranded at the station. As this bus was a planned alternative and not a last minute change there should have been directions on where to go right up until the last departure but there was nothing.
27-05-2022
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Zero Cool
27-05-2022
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O S
Can managment please address the staff member who does not wear a mask... If he is exempt then it would make sense that he be furloughed... Exempt means exempt from wearing a mask NOT exempt from contracting or passing on the virus... Your station connects alot of the country which also means it has the potential to spread to the same areas... Also i over heard the same employee telling manager that masks are not sufficient enough to protect againt the virus as the particals are too small for the weave of the material. Very conspiratorial minded which would suggest he doesnt take the virus seriously so shouldn't be allowed to work in a public facing role
27-05-2021
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x frankson
27-05-2021
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James
Not the first time that I have been shouted at (told off) like a piece of dirt by railway staff. I've committed such crimes as rolling up to the ENTRANCE of Reading station, and putting my ticket into the machine while I still have a leg over the bike (because why take time to dismount when you are 1. Not even in the station yet, 2. Have a queue of people building up behind you and 3. You're about to pass through a narrow ticket gate, standing beside a LARGE mountain bike is just impractical and awkward! Been shouted at by a rude bald masked staff member at Reading station entrance, hopefully he annoys the wrong cyclist one day and finds out what we all think of him! Just to note, in my 20 odd years of cycling I've never injured anyone except myself. I think I am capable of scooting through a gate, hardly riding down the escalators now is it?! I've also committed such crimes as waiting for my morning train to work and daring to take my bike onto a section of the train which is not labelled for bicycles. Well, 1. There ain't many of us so what's the big deal, 2. There isn't even always a cycling carriage, 3. There often isn't space for bikes if there is more than 1 bicycle boarding and 4. How am I supposed to know when waiting for a train where the cycling carriage is going to stop. It could end up stopping down the other end of the platform from where I waited and as shown above its a crime of the highest magnitude to cycle down to the carriage so I have before chosen to stand with my bike, out of the way, in a regular carriage and been spoken to like dirt. No wonder no-one wants to take the train unless they absolutely have to. Way to kill off your business even quicker
27-05-2021
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PD Rai
Relatively good, large and clean train station. Lots of places to eat and sit. Information boards are every corner. Staffs use to be everywhere to help you out. It is maintained by Great Western Railways. Restrooms are relatively small almost two urinals and a toilet. And they are attended by both male and female cleaners. It has nice number of waiting rooms and some have water refilling stations.
27-05-2020
