Reactive Parts
Reactive Parts is a company based in Hemel Hempstead, England. They specialize in providing high-quality motorcycle parts and accessories to customers worldwide. In addition to their extensive range of products, they also offer brake shop services for cars, boats, and motorcycles. As one of the leading motorcycle parts stores in the UK, Reactive Parts is committed to providing exceptional customer service and top-notch products to their clients.
Introduction to Reactive Parts
Reactive Parts is a UK-based company that specializes in providing high-quality motorcycle parts and accessories. The company was established with a mission to provide top-notch products and services to their customers in the automotive industry. What sets this company apart is their commitment to customer satisfaction and their vast knowledge of the industry.Services & products
Reactive Parts offers a wide range of services to their customers, including brake shops and motorcycle parts stores. They provide an extensive selection of motorcycle parts and accessories, including exhaust systems, brakes, suspension, and more. Customers can also find products for cars, boats, and other types of motorcycles. All of the products available are of top quality and come from reputable brands in the industry.Location
Based in Hemel Hempstead, Reactive Parts is located in a vibrant area of England with a mix of commercial and residential buildings. In the surrounding area, customers can expect to find a mix of businesses, including restaurants, cafes, and shops. The nearest public transportation options are the Hemel Hempstead train station, the Apsley train station, and the Hemel Hempstead bus station, all within 2 miles of the business.Benefits
Customers should choose Reactive Parts for their exceptional service, extensive product selection, and commitment to customer satisfaction. The company is known for providing high-quality products at competitive prices, along with expert advice and support to help customers make informed decisions.Good to know
Customers should be aware that Reactive Parts specializes in motorcycle parts and accessories, although they also offer products for cars, boats, and other types of motorcycles. The company is committed to providing top-notch products and services to their customers and is always happy to answer any questions or concerns that customers may have.Reviews
Customers have praised Reactive Parts for their excellent service, extensive product selection, and competitive pricing. Many have noted the company's expertise in the industry and their willingness to go above and beyond to help customers find the right products for their needs. Overall, customers have had a positive experience with Reactive Parts and highly recommend their products and services.Amenities
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certified technicians
FAQ
What types of brake services do you offer?
We offer a variety of brake services including brake pad replacement, brake fluid flush, rotor resurfacing, and brake line replacement.Do you use OEM or aftermarket brake parts?
We use both OEM and aftermarket brake parts, depending on the customer's preference and budget.What is the warranty on your brake service?
We offer a 12-month/12,000-mile warranty on our brake services, which covers defects in materials and workmanship.What types of motorcycle parts and accessories do you carry in your store?
We carry a wide range of motorcycle parts and accessories, including exhaust systems, air filters, tires, brakes, chains, sprockets, and much more.Do you offer any warranties or guarantees on your products?
Yes, we offer warranties and guarantees on many of our products. The length and coverage of the warranty or guarantee varies depending on the product, so please ask us for details.Reviews
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SON NGUYEN
This company is a complete scam. They failed to ship my order and charged me twice, even after disputing the charges. Despite my multiple attempts to cancel the order, they refused to cooperate. Furthermore, their customer service was unresponsive and unhelpful. Avoid this company at all costs. Their deceptive practices, lack of shipment, double charges, and unresponsiveness make them highly unreliable. Save yourself the frustration and steer clear of their website.
28-05-2023
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Ken
BEWARE ordering anything which is from an 'international supplier' I ordered Alpha Racing parts which were in stock with in Germany 6 weeks ago and they still haven't turned up. No notice from RP and you have to chase them each week. It's easier to go direct to the manufacturer. Same thing for a PBR sprocket from Italy. They still have no idea when it'll turn up. What a waste of time.
29-04-2023
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Andrew China
Leon made sure I revived my package as they stated very happy to know they have great team that is able to help when asked well definitely be buying agin from reactive parts give Leon a recognition for this
29-03-2023
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lee davies
Awesome company...great customer service...👌👌👌
28-02-2023
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Justin
Ordered CNC frame bungs for my Ducati 996 over Christmas. Leon at Reactive Parts kept me informed of progress as they were waiting for a delivery from the manufacturer. Excellent communication. Product arrived and is really good quality. Highly recommended this company.
28-02-2023
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PEEBEE350 LC
Fantastic quality parts and superb service, I ordered a gear selector rod on Friday morning at about 8.30am and it arrived in the post next day.....outstanding, thankyou.
28-02-2023
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Sean Zaidi
I ordered 3 helmets on Cyber Monday across the pond to the United States and they were here in just a few days. Thanks so much for the great prices and fast shipping. I will be ordering from Reactive Parts again in the future!
29-12-2022
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craigybaby23hotmail
Same as many reviews here unfortunately. Seems like they are happy to take your money and placing an order is straight forward. But as soon as you need support or have any questions is where the whole thing falls down. Repeated calls as they never call you back when they say they will leaves you chasing your own tail. I appreciate all business can get busy and services can get stretched but this is beyond that. They are not aware of the specifics of the products they are selling. Even after called them again to say that I understand they are busy but could they help me out I still got told, we will look into that and call you back. To which they never did.
29-12-2022
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dale jones
So I thought I have a follow up review, I brought some carbon frame covers, sub frame covers, and a carbon rear mud guard. Postage and everything was OK but when I fitted them upto the frame the quality of the product was terrible and the holes for the frame bolts wasn't even round and didn't even line up. Emailed photos over to reactive parts, they said they would chase it up with the manufacturer. Few weeks down the line I emailed reactive parts again and my email and the next couple emails was ignored completely. Terrible company and I thought I was ordering top end stuff. I've seen Chinese parts better
29-10-2022
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Andy Guyett
Ordered a pair of grips just before the Jubilee weekend, received a call from Steven in Customer Services advising that my choice was on a week+ back order and offered a very suitable alternative that arrived on the Saturday. Packed really nicely etc. Very pleased! 👌🏼
29-06-2022
