Rail Discoveries
Rail Discoveries is a travel agency based in York, England. They specialize in railway services and sightseeing tours, as well as offering cruise, airline ticket, and transportation services. Their focus is on providing unique and memorable travel experiences for their clients.
Introduction to Rail Discoveries
Rail Discoveries is a travel agency that specializes in railway services and sightseeing tour packages. Founded in the United Kingdom, the company has a rich history of providing customers with unique and memorable travel experiences. What sets Rail Discoveries apart from other travel agencies is their commitment to providing high-quality services that cater to the customer's specific needs.Services & products
Rail Discoveries offers a variety of services including railway journeys, cruise agencies, and sightseeing tours. Customers can choose from a range of travel packages that cater to their preferences and budget. Whether it's a short weekend break or a longer trip abroad, Rail Discoveries has something to offer everyone.Location
Rail Discoveries is located in the historic city of York in England. The area is known for its beautiful architecture, scenic countryside, and rich cultural heritage. Visitors can expect to find a range of businesses in the area, including restaurants, cafes, and boutique shops. The city is well-connected with public transportation options, with the closest options being York Train Station (0.7 miles), York Bus Station (0.8 miles), and York Park and Ride (1.1 miles).Benefits
Customers should choose Rail Discoveries for their travel needs because of their commitment to providing high-quality services that cater to the customer's needs. Their range of travel packages ensures that customers can find something that suits their preferences and budget. Additionally, their team of experienced travel advisors is always on hand to offer advice and assistance before and during the trip.Good to know
Customers should be aware that Rail Discoveries primarily focuses on railway journeys and sightseeing tours, so their services may not be suitable for those looking for other types of travel experiences. Additionally, customers should ensure that they have all the necessary travel documents and insurance before embarking on any travel packages.Reviews
Customers have praised Rail Discoveries for their excellent customer service, attention to detail, and unique travel experiences. Many have commented on the knowledgeable and friendly travel advisors, who helped them plan and execute their trips seamlessly. Overall, customers have had positive experiences with Rail Discoveries and would recommend them to others looking for a memorable travel experience.Amenities
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tour package -
sightseeing tour
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guided tour
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cultural tour
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city tour
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wi-fi
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currency exchange
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24-hour reception
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air conditioning
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tour desk
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luggage storage
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online booking
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free wi-fi
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wheelchair accessibility
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cancellation policy
FAQ
What types of travel packages do you offer?
We offer a range of travel packages, including railway services, sightseeing tour packages, and airline ticket agencies. Our packages include both domestic and international destinations, and we have options for both solo travelers and groups.Do you offer travel insurance options?
Yes, we do offer travel insurance options for our customers. We understand that unexpected situations can arise during travel, and we want to make sure our customers are covered in case of any emergency.What is the range of airlines that you work with?
We work with a variety of airlines, both domestic and international. Our goal is to provide our customers with the best options for their travel needs, so we work with a range of airlines to offer a variety of routes and prices.Is there a customer support team available 24/7?
Yes, we have a customer support team available 24/7 to assist our customers with any questions or concerns they may have. Our team is dedicated to providing excellent customer service and ensuring our customers have a smooth and enjoyable travel experience.Can you customize your sightseeing tour packages according to my preferences?
Yes, we can customize our sightseeing tour packages to fit our customers' preferences. We understand that everyone has different interests and preferences, so we offer the option to customize our tour packages to ensure our customers have the best possible experience.Reviews
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John Skelton
Very bad customer services. Cancelled one of the rail trip which was replaced by a trip by coach of Carisle, lovely that Carisle is!. So far no reason for the cancellation, no apology or compensation. Wrecked the holiday!. Company can't own up to their own mistakes and will blame someone else particularly their clients. Don't touch them with a barge pole!
22-05-2023
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Tony Carter
29-04-2023
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Pat Shelley
29-04-2023
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Jack Nicholson
The worst customer service I have ever experienced Would not recommend this company to anyone,shocking!!
28-02-2023
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Alan Franklin
28-02-2023
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David Tilston
Very disappointed. Booked Isle of Man last year and dates got changed. Accepted the alternative dates offered and did enjoy the holiday. Booked the Glacier Express, Switzerland, this year for a special anniversary . Holiday was cancelled (despite being told that it would be very unlikely that it would be cancelled) and alternative dates offered unsuitable. If I wanted to go at a specific time I would not use this company again. There seem to be different companies offering these holidays but they are the same operator based in York.
29-01-2023
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Maureen Marner
Really good trips with this company. Thoroughly recommend them...escorted trips, which I did, were excellent.
29-12-2022
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Del Herridge
Easy to navigate and use
29-10-2022
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Karen She
A well-priced escorted tour of Switzerland with an excellent guide, Graham Carter. Hats off to Graham for his patience and cheerful leadership of our group of 36 with various levels of mobility and agility. A last minute change of hotel was a bit of a surprise and some of our group were disappointed with the substitution but we found it to be a nice tourist class 3 star with a good choice of buffet style meals. It needs to be remembered before you book that this is an active holiday. There are many train changes, steps and hills. Overall a good holiday but you need to be fairly agile to get the most out of the experience. Luckily we are!
29-08-2022
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Barbara Gaff
29-07-2022
