Rafia
Rafia is a clothing and fashion company based in Birmingham, England. They offer a variety of services including embroidery, monogramming, and a wide selection of clothing items such as fancy dresses, fur coats, hats, and t-shirts. With their expertise in the industry, Rafia is a go-to destination for those looking for quality clothing and fashion items. Their shop is a must-visit for anyone who loves to shop and explore the latest trends in the market.
Introduction to Rafia
Rafia is a unique clothing and fashion company located in Birmingham, England. The company was founded with the purpose of providing customers with high-quality clothing and accessories that are both stylish and affordable. They have been around for several years and have built a strong reputation for their excellent customer service and attention to detail. What makes Rafia unique is their focus on embroidery and monogramming services, which allow customers to personalize their clothing and accessories.Services & Products
Rafia offers a wide range of services and products, including fancy dresses, fur coats, hats, t-shirts, and more. They specialize in embroidery and monogramming services, which allow customers to add their own personal touch to their clothing and accessories. The company also offers custom-made clothing, allowing customers to create their own unique designs.Location
Rafia is located on Alum Rock Road in Saltley, Birmingham, which is a bustling area filled with shops and businesses. Customers can expect to find a variety of clothing and fashion stores in the area, as well as restaurants and other amenities. The company is conveniently located near several public transportation options, including the Saltley Train Station (0.6 miles away), the Duddeston Train Station (1.1 miles away), and the Alum Rock Bus Station (0.1 miles away).Benefits
Customers should choose Rafia because of the company's commitment to quality and customer service. They offer a wide range of services and products that are both stylish and affordable. The company's embroidery and monogramming services are particularly unique, allowing customers to personalize their clothing and accessories in a way that is not often seen in the industry.Good to Know
Customers should be aware that Rafia is a busy store, and it is recommended that they make an appointment before visiting to ensure that they receive the best possible service.Reviews
Customers have praised Rafia for their excellent customer service, high-quality products, and unique embroidery and monogramming services. Many have noted that the company's prices are very reasonable, making it a great choice for those on a budget. Overall, customers have had a positive experience with Rafia and would recommend the company to others.FAQ
What types of embroidery services do you offer?
We offer a variety of embroidery services, including monogramming, as well as custom designs for clothing items such as hats, t-shirts, and dresses.What is the price range of your fancy dresses?
Our fancy dresses range in price depending on the style and materials used. Please visit our store or website to view our current selection and pricing.What font styles and colors are available for monogramming?
We have a variety of font styles and colors available for monogramming. Please visit our store or website to view our options.How long does it take to receive a custom order?
The time it takes to receive a custom order varies depending on the item and the complexity of the design. We will provide you with an estimated time frame when you place your order.Do you have a minimum order requirement?
No, we do not have a minimum order requirement. We are happy to fulfill orders of any size.Reviews
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SHAIKH ABDULLAH39
21-05-2023
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Syed Kazmi
Lot of new varieties for Eid Highly recommend.
27-04-2023
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Sophia K
Came on here to leave a review, surprised to see the negative reviews. Went in today to buy a suit for Eid, I've been in many times before & I've always had the same service, whether its busy or not. The staff are super helpful, whether you're buying an outfit or not, you don't feel pressured to buy, they're happy to help. I tried on different suits and Romi was helpful, patient and had a smile. I walked away and she happily put the suits back on display. I wondered around some more and found one I liked. The staff and owners are genuine and friendly, professional. Despite so many new stores cropping up, this is my go to place for a suit. Good service is appreciated guys. I don't often leave reviews but felt i should since they were so busy today & still the same service as when I've been the only customer in the shop.
27-04-2023
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Tabassum Naseem
I must say Excellent customer service, staff was very friendly, patient and helpful in helping us find what we were looking for.Great collection of clothes in reasonable prices. Would highly recommend to visit their shop in Birmingham.
27-04-2023
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IsRz
Fantastic experience. Very contrast to the other negative reviews. All the staff especially Shaff were accommodating getting different sizes from stock room despite lots of customers in the shop. We chose 2 lovely items at a good discounted price. Would recommend, just be polite and have patience
27-04-2023
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Kazim Raza
Extremely poor customer service. Bought several wedding dresses. Agreed with the guy for one dress that if the person doesn’t like it we would like a refund only on one of them. He said as long as you do it within one day I will allow it. The next day I went to get a refund & was told they never ever offer refunds. After some arguing they offered a credit note which had to be spent in their shop within 3 weeks. Bearing in mind the many dresses we kept & had pre agreed the refund but outright denied it. Stay away from them they are unprofessional & definitely do not do what they say. They deserve zero stars. They will do whatever to get the sale but rubbish post sale service. Take your business elsewhere
27-03-2023
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Asma Ali
Went to this store. A long wait to try on clothing. No staff near changing rooms. Asked staff to help with sizes. She said she will be back 2 mins. I saw her sat on het phone. After 17mins she returned and said she forgot. Poor customer service
27-12-2022
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KK
I've visited Rafia's 2/3 times now and each time I've been treated well by the staff who have been nothing but helpful. I can't say much for what others have experienced but I'm a firm believer in treating others as you wish to be treated and have sadly witnessed some of the nonsense they have to deal with from disrespectful customers. I'm grateful to sisters Romy, Maida and Zeby for their assistance today and I wish them every success. To those contemplating whether or not to visit, I would recommend that you attend the shop and judge for yourselves. With elegant designs and good customer service, I doubt you will be disappointed.
27-09-2022
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Shaista
Extremely rude staff talk over the customers making comments about them to each other rather than speaking to customers. If there is a policy that you can't try more than 2 outfits on, display it on a board rather than being rude! Bought outfits from this shop many times in the past but have to say the staff have the most stuck up, rude, annoying attitude!
27-08-2022
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Maryam Khan
I had such bad experience been there yesterday and tryed one dress it didn't fit me well so i decided to look around and the came to have look again like few dresses and wanted to try them so i can buy the right one. But one lady i dnt know her name she started being rude and saying that u came befre and tryed two dresses and nw u cant do it this and that. She could have said it nicely that it was busy i understand aswl but they she said things to was really rude and even tho i wanted to but the dress but left without buying. Even we waited there for some time but she never came upto us and apologised. Im upset since then with her behaviour
27-05-2022
