Rackmaster
Rackmaster is a company based in Wickford, England that specializes in providing a wide range of equipment and supplies for bakeries, cutlery stores, pastry shops, and restaurant supply stores. They are also known for being equipment exporters and industrial equipment suppliers. With a focus on machinery and equipment, Rackmaster caters to the needs of the food and beverage industry, as well as shipping equipment industries. They are a reliable source for store equipment suppliers and kitchen supply stores.
Introduction to Rackmaster
Rackmaster is a company that has been providing top-notch equipment and supplies to various industries for over 20 years. The company started as a small business catering to the needs of local restaurants and pastry shops, and has since grown to be one of the leading suppliers of industrial and factory equipment in the United Kingdom. What makes this company unique is its commitment to providing high-quality products at affordable prices, making it accessible to businesses of all sizes.Services & products
Rackmaster offers a wide range of products and services to its customers. The company specializes in providing bakery equipment, restaurant and kitchen supplies, cutlery, and store equipment, among others. They also export equipment to other countries and have gained a reputation for being one of the most reliable equipment exporters in the industry. Customers can find everything they need to run a successful business, from shipping equipment to industrial machinery.Location
Located in Unit 5A, Russell Court, 4-8 Russell Gardens, Wickford SS11 8QU, Rackmaster is situated in a bustling area filled with various businesses, including bakeries, pastry shops, and kitchen supply stores. The area is easily accessible via public transportation, with the nearest bus stop, train station, and subway station all within a 10-minute walk from the company's location. Customers can expect to experience a vibrant and lively atmosphere in the area.Benefits
Customers should choose Rackmaster over other companies in the same industry because of their commitment to quality and affordability. The company offers competitive prices for their products and services, and their customer service team is knowledgeable and helpful. They also have an extensive range of products, making it a one-stop-shop for all business needs.Good to know
Customers should be aware that Rackmaster prioritizes customer satisfaction, and any concerns or issues should be brought to their attention immediately. The company also offers financing options to help businesses acquire the equipment they need without breaking the bank.Reviews
Customers have given Rackmaster rave reviews, with many praising the company's excellent customer service and high-quality products. They have been described as reliable, trustworthy, and efficient, making them a go-to choice for businesses in need of equipment and supplies.Amenities
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catering -
online ordering
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gift cards
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wi-fi
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bakery items
FAQ
Can you provide references or case studies from previous clients who have successfully used your industrial equipment?
Yes, we have several references and case studies from previous clients who have used our industrial equipment successfully. We would be happy to provide them upon request.What is the lead time for delivery of factory equipment?
The lead time for delivery of our factory equipment varies depending on the specific product and your location. We can provide you with an estimated delivery time upon placing an order.Do you offer financing or leasing options for your equipment?
Yes, we offer financing and leasing options for our equipment. Please contact us for more information and to discuss your specific needs.What is the freshness guarantee of your pastries?
We guarantee the freshness of our pastries for up to 24 hours after purchase. If you are not satisfied with the freshness of your purchase, please contact us and we will do our best to make it right.Do you offer custom orders for events or special occasions?
Yes, we offer custom orders for events or special occasions. Please contact us to discuss your specific needs and we will work with you to create a custom order that meets your requirements.Reviews
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Sean Lawson
great products an love owners honest straight forward approach
25-05-2023
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Brooks B
Terrible oven. Rofco is far superior and costs LESS THAN HALF. The oven takes 2.5 hrs to heat up, doesn’t hold heat well, burns baguette bottoms and the gasket is garbage. Never buy one of these I absolutely hate it
29-04-2023
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Tania
Amazing service as usual! Just had our RM2020 serviced and it looks as we'd just bought it. We have been buying from Rackmaster for over a year, the products are made of great quality, durable and Campbell, the owner, is always just a WhatsApp away! I had the pleasure to meet Alan for our yearly service and speak with Hanna for invoice and delivery, they are really polite and gave excellent service. I rarely leave reviews but this small company highly deserves it. If I could give more stars I would!
28-02-2023
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tim macpherson
Very helpful and knowledgeable, supplied two pullman tins and advice about baking bread during a visit to their very busy fabrication unit in Wickford.
29-01-2023
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A G
Irresponsible owner. We placed an order, got no response, no quote. We called several times and wrote emails. Nothing of that. Ignore both old and new potential customers. I do not recommend the company and his funny owner.
29-12-2022
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Bla Bla
Impossible to get in touch. They don’t respond to e-mail and Whatsapp. I bought a lame two months ago, still haven’t received anything and they refuse to answer. Don’t buy from them, it’s a big scam!
29-08-2022
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Jonny
Very pleased with my tins highly recommend this firm
29-07-2022
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Molly A
Absolutely zero indication of delivery timescales anywhere on their website. However, being charged £12.95 for an APC courier, I would expect next-day (or shortly thereafter) delivery. No delivery, however, and no updates or communication. Turns out nothing gets dispatched while Hannah is on holiday (this is what Hannah told me in an email), so having waited nine days, apparently my order will now be dispatched "before the end of the week" because Hannah is now back from holiday. The £12.95 delivery charge is a complete farce. Perhaps Hannah could publish her holiday bookings on the website, so that people know when NOT to place an order.
29-06-2022
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ian reynolds
Good company to deal with,product arrived two days after ordering Prompt and friendly service
29-05-2022
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Eran Mayer
it seems that they don't want to do business. Emails, calls, picutres sent but they just don't communicate, couldn't get a quote so i believe it would be unsafe to place an order. unprofessional attitude
29-05-2022
