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Casket Services, Funeral Directors

R. M. Bates Funeral Directors

R. M. Bates Funeral Directors is a funeral service provider based in Ashford, England. They offer casket services and are known for their expertise as funeral directors. In addition to their funeral services, they also offer household services. The company is committed to providing compassionate and professional care during difficult times. Their services fall under the healthcare and medicine industry.

Introduction to R. M. Bates Funeral Directors

R. M. Bates Funeral Directors is a family-owned business that has been serving the community for over 100 years. The company's purpose is to provide compassionate and professional funeral services to families during their time of need. R. M. Bates Funeral Directors is unique because they offer a personal touch and attention to detail that many larger funeral homes cannot provide.

Services & Products

R. M. Bates Funeral Directors offers a variety of services, including traditional funerals, cremations, and green burials. They also provide casket services and can assist with pre-planning arrangements. Additionally, they offer household services such as grief counseling and support.

Location

R. M. Bates Funeral Directors is located on Heath Road in Ashford, England. The area is primarily residential, with a mix of small businesses and shops. Customers can expect a peaceful and serene atmosphere when visiting the funeral home. The closest public transportation options are the Ashford International railway station (6 miles away), the Ashford bus station (5 miles away), and the Hamstreet railway station (3 miles away).

Benefits

Customers should choose R. M. Bates Funeral Directors because of their personalized approach to funeral services. The company understands that each family's needs are different, and they strive to provide customized services to meet those needs. They also offer competitive pricing and transparent pricing options.

Good to Know

Customers should be aware that R. M. Bates Funeral Directors is closed on Sundays.

Reviews

Customers have praised R. M. Bates Funeral Directors for their compassionate and professional service during difficult times. Many reviewers have noted the attention to detail and personalized approach that sets the company apart from others in the industry.

FAQ

What types of funeral services do you offer?

We offer a range of funeral services including traditional burial, cremation, green funerals, and memorial services. We also offer pre-planning services for those who wish to plan their own funeral in advance.

Are your caskets made of sustainable materials?

Yes, we offer caskets made from sustainable materials such as bamboo, wicker, and even cardboard. We understand the importance of being environmentally conscious and offer eco-friendly options for our clients.

Do you offer customized caskets and how much does it cost?

Yes, we offer customized caskets to meet the specific needs and preferences of our clients. The cost of a customized casket can vary depending on the materials used and the level of customization required. Our funeral directors can provide more information on pricing.

Can you assist with the transportation of the casket to the burial site or cemetery?

Yes, we offer transportation services for the casket to the burial site or cemetery. Our experienced staff will ensure that the casket is transported safely and with the utmost care.

What is your policy on refunds or exchanges for caskets?

As caskets are considered a personal item, we do not offer refunds or exchanges once the casket has been purchased. However, we are committed to ensuring that our clients are satisfied with their purchase and will do our best to address any concerns or issues that may arise.

Reviews

  • Denise Walsh

    Bates Funeral Directors provided an outstanding and professional service for my mother's funeral. Their attention to detail and caring approach enabled us to plan a fitting service for my mother and supported my father in his grief. I cannot recommend them more highly.

    27-05-2021
  • Sarah Drage

    I couldn't recommend R.M. Bates funeral directors enough. Sadly we had to use their services after unexpectedly losing our Dad in 2017. Georgina and Clive arranged a home visit with us within 24 hours and very sensitively guided us through the process, and made suggestions on what we had requested all in the comfort of our own home. They were compassionate and empathetic throughout the entire process and made sure that we fully understood everything before making any final decisions. Georgina even recommended that I compare other funeral directors to make sure that we were happy. But that just cemented my decision even more, I wanted R.M. Bates to look after my Dad. The entire process from making difficult decisions to collecting his ashes was seemingly smooth. I absolutely have no doubt that my Dad was looked after respectfully and with dignity, and I wouldn't hesitate to recommend them. I will be forever grateful for the care and compassion that we received as a family from R.M. Bates. Thank you so much!!

    27-05-2020